Customer Experience Representative/Operations Representative
Found in: Jooble CA O C2 - 2 weeks ago
Due to our firm's adaptability, resiliency, and creativity, we maximized the relationships we have previously built in the teleccommunications cindustry and are walking out of COVID-19 with new lucrative essential service provider partnerships. In response to our business's continued growth, we are looking for a Junior Client Service Representative to serve this new partnership. The Junior Client Service Representative will assist and oversee an existing customer and new customer base that our clientele provides us through a lead-generated database.
Junior Level Responsibilities:
Collaborate with management staff to stay updated on new client products, services, sales promotions, and policies
Provide targeted service and product solutions during one-on-one meetings with customers and clients
Handle confidential customer information with sensitivity and discretion according to the client's compliance and privacy policies
Junior Client Service Representative Qualifications:
~1-2 years of experience in a client or customer-facing position
~ Technologically-savvy and able to quickly learn new software programs and adjust to software updates
~ Excellent communication skills with a high emotional intelligence
~ Comprehensive training and mentorship is provided for all junior positions in our organization***
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