Call Center Representative

Found in: beBee jobs CA - 7 days ago


Richmond Hill, Ontario, Canada DV8 Global Media Communication Full time
  • We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Responsibilities
    • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
    • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
    • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
    • Building lasting relationships with clients and other call centre team members based on trust and reliability.
    • Utilizing software, databases, scripts, and tools appropriately.
    • Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.
    • Making sales or recommendations for products or services that may better suit client needs.
    • Taking part in training and other learning opportunities to expand knowledge of company and position.
    • Adhering to all company policies and procedures. Requirements
    • High School Diploma or equivalent.
    • More education or experience may be preferred.
    • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
    • Understanding of company products, services, and policies.
    • Proficiency with computers, especially with CRM software, and strong typing skills.
    • Ability to ask prying questions and diffuse tense situations.
    • Strong time management and decision making skills.
    • Adaptability and accountability.
    • Fluency in multiple languages may be desired
  • Benefits
    401(k) matching
    Dental insurance
    Health insurance
    Health savings account
    Life insurance
    Paid time off
    Retirement plan
    Vision insurance

Powered by JazzHR

XvWxvabTfC


  • Senior B2B Sales Executive

    Found in: beBee jobs CA - 7 days ago


    Richmond Hill, Ontario, Canada Infox Consulting Inc. Full time

    This is a remote position.Job Description:We are looking for a highly motivated B2B Sales Executive to join our talented team to help scale ourgrowing company. The B2B Sales Executive is responsible for sales growth through new customeracquisition, customer retention, and growth opportunities with existing accounts. As a SalesExecutive, you are passionate...

  • Sr. Technical Support Specialist

    Found in: beBee jobs CA - 7 days ago


    Richmond Hill, Ontario, Canada opentext Full time

    OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...

  • Medical Receptionist

    Found in: beBee jobs CA - 2 days ago


    Richmond Hill, Ontario, Canada KMH Cardiology Centres Inc. Full time

    The Organization: We are a provider of high quality healthcare with 10 clinics in the GTA and South Western Ontario region. We are committed to providing diagnostic care and imaging that will assist in the early detection of disease, plan patient management and effectively monitor treatment. We support thousands of referring physicians and hospital programs...

  • Medical Receptionist

    Found in: beBee jobs CA - 7 days ago


    Richmond Hill, Ontario, Canada KMH Cardiology Centres Inc. Full time

    The Organization:We are a provider of high quality healthcare with 10 clinics in the GTA and South Western Ontario region. We are committed to providing diagnostic care and imaging that will assist in the early detection of disease, plan patient management and effectively monitor treatment. We support thousands of referring physicians and hospital programs...

  • HVAC Service Sales Development Rep

    Found in: beBee jobs CA - 2 days ago


    Richmond Hill, Ontario, Canada Johnson Controls International Full time

    Be part of the future We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we'll give you the space and opportunities to grow and succeed. We are committed to make a difference. What we offer: Competitive...

  • Mortgage Specialist

    Found in: beBee jobs CA - 1 week ago


    Richmond Hill, Ontario, Canada BMO Full time

    Application Deadline:04/29/2024Address:9350 Yonge StreetJob Family Group:Retail Banking Sales & ServiceCultivates, builds, and manages relationships with a third-party network of referral sources to build a pipeline of new mortgage business and increase BMO's share of the home financing market. Actively identifies sales opportunities and refers to BMO...

  • RN - Casual

    Found in: beBee jobs CA - 7 days ago


    Richmond Hill, Ontario, Canada Bayshore HealthCare Full time

    Bayshore HealthCare is one of the Canada's leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada's Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight...


  • Richmond Hill, Canada Inspiration Learning Center Full time

    First founded in Toronto in 2003, Inspiration Learning Center has expanded to 15 learning centers across the GTA. **Job Summary**: - Must be a bachelor's degree with a major **in English, Lingusitics, Languages, History **related. - Canada universities graduated ( preferred) - **Must be Familiar with Ontario Elementary curriculum**: - **Very strong and...


  • Richmond Hill, Canada Inspiration Learning Center Full time

    First founded in Toronto in 2003, Inspiration Learning Center has expanded to 15 learning centers across the GTA. **Job Summary**: - have very good patient and strong passion to teach. - Must be a bachelor's degree with a major **in English, Linguistics, Languages, History **related. - Canada universities graduated ( preferred) - **Must be Familiar with...


  • Richmond Hill, Canada Inspiration Learning Center Full time

    First founded in Toronto in 2003, Inspiration Learning Center has expanded to 15 learning centers across the GTA. **Job Summary**: - Must be a bachelor's degree with a major **in English, History or Education **related. - Canada universities graduated ( preferred) - **Must be Familiar with Ontario Elementary and high school G9-12 curriculum**: - **Very...


  • Richmond Hill, Canada Home Instead Full time

    _Home Instead is a franchise-based network that is committed to providing dependable, compassionate elderly care services such as personal care, Alzheimer's & Dementia care, companionship and home help._ **Do you want to work in a position that will provide significant fulfillment? **Would you like to join an energetic team who is committed to collectively...


  • Richmond, Canada HOMEI GROUP Full time

    **Job Title**:Sales Representative - Greet all customers who enter the presentation center, offer information about our projects and give tours of our upcoming Show Home. - Actively maintain the company's reputation and promote the Real Estate. - Complete all sales training that will be provided by HOMEI Group. - Must have a strong customer service...


  • Richmond Hill, Canada MYDWARE IT Solutions Inc. Full time

    **Overview** **MYDWARE** is looking for an energetic and experienced **B2B Sales Representative** to join our company to build and develop its sales force. This is a ground floor sales position, meaning there is tremendous growth opportunity moving forward with immediate income opportunity and long-term growth. **The Company** MYDWARE is a fast-growing...


  • Richmond Hill, Canada Amico Lights Full time

    **Territory Sales Representative** Are you a competitive professional looking to break into healthcare sales? This is a great opportunity to work with a sales team that is pursuing business in the US marketplace. **Responsibilities Include** - Cold-calling into hospitals to promote our product lines and generate leads - Penetrating and qualifying...


  • Richmond Hill, Canada Home Instead Full time

    _Home Instead is a franchise-based network that is committed to providing dependable, compassionate elderly care services such as personal care, Alzheimer's & Dementia care, companionship and home help._ **Do you want to work in a position that will provide significant fulfillment? **Would you like to join an energetic team who is committed to collectively...

  • Business Development Representative

    Found in: Talent CA 2A C2 - 4 days ago


    Richmond Hill, Canada Magentrix Full time

    Title: Business Development Representative at Magentrix (On-Site)Location: Thornhill, Ontario, Canada About Magentrix:Magentrix leads the Partner Relationship Management market with a platform that benefits companies that sell through indirect channels (i.e. resellers, referrals, affiliates, distributors) with innovative solutions and a customer-centric...

  • Business Development Representative

    Found in: Appcast CA A2 P - 5 days ago


    Richmond Hill, Canada Magentrix Full time

    Title: Business Development Representative at Magentrix (On-Site)Location: Thornhill, Ontario, Canada About Magentrix:Magentrix leads the Partner Relationship Management market with a platform that benefits companies that sell through indirect channels (i.e. resellers, referrals, affiliates, distributors) with innovative solutions and a customer-centric...

  • Business Development Representative

    Found in: Appcast CA C2 Glassdoor - 5 days ago


    Richmond Hill, Canada Magentrix Full time

    Title: Business Development Representative at Magentrix (On-Site)Location: Thornhill, Ontario, Canada About Magentrix:Magentrix leads the Partner Relationship Management market with a platform that benefits companies that sell through indirect channels (i.e. resellers, referrals, affiliates, distributors) with innovative solutions and a customer-centric...

  • Business Development Representative

    Found in: Whatjobs CA C2 - 2 weeks ago


    Richmond Hill, Canada Magentrix Full time

    Title : Business Development Representative at Magentrix (On-Site) Location : Thornhill, Ontario, Canada  About Magentrix : Magentrix leads the Partner Relationship Management market with a platform that benefits companies that sell through indirect channels (i.e. resellers, referrals, affiliates, distributors) with innovative solutions and a...


  • Richmond Hill, Canada Affinity Group Full time

    Affinity Group Canada is a well established successful and growing company that prides itself on being one of the premier food brokers in Canada. Since 1989, our success has been driven by the number of industry leading food manufacturers that we represent. We pride ourselves on having a dedicated sales team, strong customer service orientation, extensive...


  • Richmond Hill, Canada Affinity Group Full time

    Affinity Group Canada is a well established successful and growing company that prides itself on being one of the premier food brokers in Canada. Since 1989, our success has been driven by the number of industry leading food manufacturers that we represent. We pride ourselves on having a dedicated sales team, strong customer service orientation, extensive...

  • TAM (Technical Account Manager)

    Found in: Talent CA C2 - 5 days ago


    Richmond Hill, Canada SearchLabs Full time

    TITLE: Technical Account Manager    INDUSTRY:  Information & TechnologyLOCATION:  Richmond Hill About the role:We are looking for a Technical Account Manager, who has worked in Managed Services/Cloud Solutions, to support our sales team and provide scalable solutions and recommendations to our clients.  This is a key role and will be the bridge...

  • Territory Sales Representative

    Found in: Talent CA C2 - 5 days ago


    Richmond Hill, Canada Amico Lights Full time

    Territory Sales RepresentativeAre you a competitive professional looking to break into healthcare sales? This is a great opportunity to work with a sales team that is pursuing business in the US marketplace.Responsibilities IncludeCold-calling into hospitals to promote our product lines and generate leadsPenetrating and qualifying opportunities to work with...


  • Richmond Hill, Canada Grimco Inc. Full time

    **JOB DESCRIPTION INSIDE SALES REPRESENTATIVE** We are a growing company, currently seeking dedicated, adaptable individuals to join Grimco. Grimco is a national wholesale sign supply manufacturer and distributor that has been around for over 145 years with 50+ locations in the United States, 8 in Canada, and recent expansion into the United Kingdom. At...


  • Richmond Hill, Canada EightSix Network Inc Full time

    This position is based out of Richmond Hill and you will be covering a territory in the Central and North Eastern Regions of the U.S., working for one of the largest Medical Supply companies in North America. You will be making cold calls/ reaching out to prospective clients (hospitals and other medical facilities). This is a dynamic sales role for one of...


  • Richmond Hill, Canada EightSix Network Inc Full time

    This position is based out of Richmond Hill and you will be covering a territory in the Central and North Eastern Regions of the U.S., working for one of the largest Medical Supply companies in North America. You will be making cold calls/ reaching out to prospective clients (hospitals and other medical facilities). This is a dynamic sales role for one of...


  • Richmond Hill, Canada EightSix Network Inc Full time

    This position is based out of Richmond Hill and you will be covering a territory in the Central and North Eastern Regions of the U.S., working for one of the largest Medical Supply companies in North America. You will be making cold calls/ reaching out to prospective clients (hospitals and other medical facilities). This is a dynamic sales role for one of...