Senior Technical Support Expert

3 weeks ago


Mississauga ON, Canada Merative Full time

Join a team dedicated to supporting the crucial mission of improving health outcomes.
Merative provides data, analytics and software for the health industry. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Merative provides data, analytics and software for the health industry. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. As a Senior Technical Consultant you will shape best practices with our global team and share expertise with your colleagues around the world. You will team with the client sales team, providing technical sales support on offerings in line
with client needs as well as prepare and deliver presentations to line of business executives and to customer IT departments.
Senior Technical Consultant
Lead technical aspects of Medium to Large scale implementations.
To assist in the definition of a development and deployment approach to be used to realize this architecture.
Act as a technical reference for SPM related design, development, testing and deployment knowledge.
Translate technical concepts between software engineering, delivery management and service management so they are understood by all.
Work with business and technology stakeholders to translate business problems into technical designs.
Establish and maintain a positive working relationship with fellow employees, partners and customers, and to promote Merative’s technical credibility as a capable and trusted partner.
Act as a mentor and coach to other technical consultants.
Design, develop, code and test SPM extensions in a JEE environment
Learn and grow your skills related to SPM implementations including mobile application development, reporting and analytics, cloud, data migration, web services and application security.

Required Professional and Technical Expertise :
Experience in a senior technical consultant role working either for an information technology consulting firm or directly with client stakeholders
Experience in Java/JEE/XML development
Experience in web service development, both REST and SOAP
Experience in agile methodologies
Experience in JEE scalability and performance, and application security
Experience with relational databases (DB2 or Oracle) and SQL
Preferred Professional and Technical Expertise :
~ At least 2 years’ experience in SPM implementations including mobile application development, reporting and analytics.

Roles at Merative include product design and development, technology innovation, product and account management, sales and consulting, communications and marketing, management, operations and more.



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