Workday Senior Technical Consultant

4 weeks ago


Toronto ON, Canada Achievers Full time

With almost 4 million global users, the Employee Experience Platform enables employees in over 170 countries. We are looking for a Senior Technical Integrations Consultant experienced with certified and custom HRIS platform integrations, to join our team In this role, you will become a product expert specific to our Achievers Workday, UKG, and SAP integrations, among others. This role will play a pivotal role liaising with both customers and internal stakeholders to ensure a seamless customer experience from the sales cycle all the way through to implementation. Serve as the key expert and advocate for the Achievers Workday, UKG, and SAP certified integrations
Ensure readiness of Achievers to promote, sell, implement, and support new product features
Act as the primary liaison between Achievers Product team and both Account Executives and Customer Success Managers, offering expert solutions and collaborative strategies to position our integrations effectively.
Develop demo configurations showcasing how the Achievers certified integrations address specific customer business needs.
Share insights from client meetings with Product Management, Client Success, Professional Services, and Product Marketing teams.
Engage with prospects and customers to grasp their business and technical needs.
Collaborate and consult with internal stakeholders.
Support the Professional Services team as a certified integrations subject matter expert (SME) during implementation.
Offer technical assistance to customers for understanding the Achievers certified integrations during implementation projects.
Provide specialized technical design advice for API-based integrations, especially with Workday.
5+ years in a technical customer-facing role at a SaaS software company
~ Proficiency in Human Capital Management (HCM) platform concepts and integrations, specifically with Workday
~ Excellent communication skills to convey technical ideas to non-technical audiences, including C-Suite members and decision makers
~ Collaborative experience with Account Executives, Customer Success Managers, and Product Management, adapting to their priorities and strategies
~ Proven ability to prioritize tasks, propose new strategies, and ensure project delivery
~ Strong multitasking skills and adeptness with tight project schedules
~ Basic grasp of web development and APIs
~ Hands-on experience in configuring and implementing software applications
~ Prior customer-facing role experience
~ Bachelor’s degree in business, computer science, or related field

We are passionate about disruptive technology that’s rooted in science, research and data.
· We understand the value of employee success in the workplace and have been recognized in numerous publications for our contributions to HR, for technical excellence, and for our outstanding workplace culture
· We foster an environment of connection, security, and community. Benefits & Perks for permanent full time employees:
· Flexible Vacation ️
· A beautiful office space located in Liberty Village, Toronto
· Our hybrid work experience is designed to cultivate an engaging employee experience, where pioneering research intersects with cutting-edge technology. Accommodations are available on request for candidates taking part in all aspects of the selection process.



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