Manufacturing Technical Services Senior Specialist
3 weeks ago
Senior Technical Services Specialist, GCP - Toronto, Kingston, Ottawa or Montreal
The Senior Technical Services Specialist will provide technical consultation to Regional field sales force and direct to customers, by phone, email and in person.
Provide technical consultation to Regional field sales force and direct to customers, by phone, email and in person
Develop rapport with top ten QC managers in the region
Manage the regional Requests for Technical Service system, and develop and interface with the laboratory
Plan, organize, implement and report new product field testing and new product introduction field tests
Provide technical training for customers and GCP Sales personnel
Give talks and seminars to industry groups in many areas of admixture and concrete technology
Represent GCP in industry organization technical committees when appropriate
Testing to solve problems, gain business, retain business or change products
Associate’s degree or Bachelor’s degree in one of the following: Geology, Sciences, Engineering, Construction Management, Concrete Technology or Business
~8 years industry experience in either QC/QA for ready mix or pre-cast-prestress, a concrete testing lab, or concrete admixture company
~4 years industry experience if holding a Bachelor’s degree
~ Skilled in and able to perform field and laboratory test including Slump, Air Content, Unit Weight, Compressive Strength, Concrete Sampling, Aggregate Sampling, Laboratory Concrete Trials, Truck Concrete Trials and Mini Mixes
~ Handle cement and concrete technical questions, and be capable of dealing effectively with key customers
~ Microsoft Office knowledge
~ Chryso, GCP and VERIFI, Saint-Gobain brands in our Construction Chemicals business, are leading global designer and manufacturer of high quality concrete admixture thanks to a strong commitment to research and innovation, coupled with adherence to the strictest manufacturing standards in the industry. Our admixtures are engineered to optimize the performance of our customers’ specific concrete materials in a way that will maximize user satisfaction and economy.
We deliver significant added value and support to its clients, which includes assistance with client inventory control and prompt product deliveries.
Preferred: collect, organize and analyze data as well as review and write technical reports
40% travel by Air & Car and visiting our customers sites and other internal meetings
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