Senior Technical Support Analyst/Junior System Administrator
Found in: Jooble CA O C2 - 1 week ago
Senior Technical Support Analyst/Junior System Administrator
The Senior Technical Support Analyst/Junior System Administrator is responsible for supporting the comprehensive technology platforms for the Business by managing and coordinating all day-to-day activities for our client, while acting as a liaison between their vendors and the businesses requirements.
The successful candidate will be enthusiastic, personable and a multi-skilled IT professional with excellent all-round technical expertise. They require knowledge of systems, hardware, technical support, macOS, Windows, Adobe Creative Suite, Autodesk, and multi-office remote infrastructure management. They must possess tech-functional communication skills with the ability to convey complex details in simple terminology for senior leadership executives.
End-user technical support for macOS and Windows workstations
Software troubleshooting and support for Adobe Creative Suite of products, Autodesk Suite of products
Technical support of MS Office Suite of products
System administration of Windows Servers and Email Servers
Hardware support and inventory control
Working closely with vendors ensuring client satisfaction and successful project completion
Issue and risk management and resolution
Minimum 5 years of extensive working experience in supporting multi-platform systems and related applications
~4 years experience supporting macOS
~ Knowledge of advanced computer hardware, including desktops, laptops, printers, switches and wireless devices
~ Experience supporting Windows Servers
~ Extensive experience with desktop and server operating systems, including Windows and Macs.
~ Extensive application support experience with MS Office Suite
~ Motivated, creative, flexible, responsible and proactive
~ This is a permanent position located in Etobicoke, ON with an annual salary of $55,000.
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