Assistant - Director’s office - Temporary

4 weeks ago


Toronto ON, Canada University of Toronto Full time

Department: Student Life T-Card Office
Campus: St. George (Downtown Toronto)



Reporting to the Director of Housing & TCard Services in the Division of Student Life, this role is responsible for recommending short and long-term business plans and developing technology plans to support and enhance the processes and services associated with the TCard. The incumbent develops communications strategies and TCard/UTORid services and programs in collaboration with tricampus partners in IT, ancillary/retail services and registrarial services as well as other University stakeholders and external merchants as relevant. The incumbent also develops TCard policies and processes and oversees the administration of the TCard.


A minimum of 4 years' experience, with progressive supervisory roles, working in a student service or IT help desk setting. Experience implementing and maintaining complex administrative and database systems. Experience leading work teams, training on complex systems, and collaborating with colleagues to achieve outcomes. Experience with Tableau, ROSI, UTORauth, would be an asset. Experience with card production and photo submission software would be an asset.


Superior organizational and project management skills. Excellent analytical skills, ability to synthesize data and produce effective reports. Demonstrated ability to manage system/web/IT solutions. Strong diplomacy skills and understanding of how to manage confidential information. Working knowledge of all Microsoft Office (including Word, Excel, Teams, PowerPoint).


Schedule: Full-Time NOTE: This is a two (2) year term position.
Job Category: Student Services


however, Canadians and permanent residents will be given priority.



Diversity Statement


The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.


As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.


The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.


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