Director, Asset Management

2 weeks ago

Toronto ON, Canada Academica Group Full time

Reporting to the Associate Dean, PGP, the Director is a key member of a senior management team that works together to set overall strategy for all of the School's MBA and Master’s programs. The Director is responsible for the success and overall leadership and management of the EMBAA program including the implementation of strategy, developing, and managing the program budget, participating in the development and execution of marketing plans, and supervising the staff assigned to the program. The successful execution of these senior management responsibilities contributes to the recruitment and admission of excellent candidates to the program, the smooth running of the program, and the graduation of students with the best possible preparation for leadership positions in Canadian and international business communities. In doing so, the program helps sustain and enhance the reputation of the Smith School of Business and Queen's University.
Leads the development and implementation of the strategic plan for the EMBAA program in accordance with the Smith School of Business strategic priorities.
Responsible for the overall leadership and management of the EMBAA program. In collaboration with the Associate Dean, Director of Recruitment and Admissions, and the Curriculum Committee, the incumbent develops and is accountable for the implementation of the program’s strategy. This includes overseeing the academic focus and content of the program, setting recruiting objectives, and assessing the viability of proposed new initiatives. In collaboration with the Executive Director of Finance develops the program budget and is accountable for managing the program within the agreed budget.
This includes involvement in the development of marketing material (both print and web), and the delivery of national and international presentation and alumni events.
Acts as liaison between Smith Business School, students, and alumni.
Manages the relationship with Cornell University and collaborates with our partner school on an on-going basis. Align on the service delivery model and provide constant feedback to Cornell to ensure a high quality experience for EMBAA students.
Acts as the primary contact for students who are experiencing academic or personal difficulties or who require advice of an academic nature. Manages student expectations.
Collaborate with Academic Suite Director and Dean’s Office regarding contracts for term adjunct faculty hiring.
Support the Associate Dean in producing necessary analysis and reports for the Advisory Board, program reviews, accreditations, and other needs as requested by other departments.
Responsible for providing leadership, direction and motivation for staff who support the program.
Creates and implements plans that resolve student academic disputes, team disputes, challenging of grades, and holds the final decision on appropriate action relating to these issues.
Lead a team that remains on top of operational and student relations best practices and service standards while continuing to seek out creative solutions that enhance program administration and experience.
The incumbent works closely with the Academic Director to establish a protocol of decision making around program policies and student exceptions.
Facilitation of the collection and actioning of feedback from students, faculty, and other stakeholders.
Specific responsibilities include: ensuring appropriate faculty are assigned to teach in the program, reviewing faculty evaluations and making recommendations of structural/content changes to the curriculum committee. Acts as a liaison between faculty, students, the curriculum committee and the university community (faculty and administration).
Ensures program effectiveness through monitoring and assessing faculty evaluations and student satisfaction, and recommends changes as required.
As a member of the Senior Management Team, the Director actively participates in strategic decision making on issues relevant to the program.
Proven experience in a senior management and leadership role.
Experience in policy setting or writing.
A sound knowledge of university regulations and policies and an understanding of the organization and operation of Smith School of Business are additional assets.
Experience teaching on or managing graduate level programs is considered an asset.

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