Human Resources Generalist

Who We Are

We are a small, dynamic team that loves what we do, thriving on our ability to make a difference for our higher education member community in British Columbia. Our diverse team is passionate, collaborative, responsive and entrepreneurial. We share a desire for learning and working together for the greater good of each other and our members. With a flexible work environment, great benefits and the opportunity to develop your skills, you can put your talent to work and reap the rewards.

What We Do

We are a member-centric services organization that continually engages with our community to provide technology and services that enables excellence in teaching, learning and research. We equip our members with opportunities to work together to learn, explore, evaluate and shape the development of technology, services and procurement solutions that serve their collective interests.

Why We Do It

Our motivation is to enable members with technology and services to support excellence in teaching, learning and research. We aim to enhance the quality of services, drive down costs, maximize efficiencies, empower digital transformation, share knowledge and human and capital resources so that all can benefit.

Position Overview:

We are seeking a highly-motivated, experienced Human Resources Generalist to join our team. The ideal candidate will have a background in a broad range of HR functions. Key areas of responsibility include recruitment, compensation and performance management, employee engagement, health and safety, and training and development. The Human Resources Generalist will report to the Chief Financial and Administrative Officer (CFAO) and play a vital role in ensuring the smooth operation of HR initiatives while fostering a positive work environment and supporting the growth and development of our workforce. In addition to remaining current with applicable provincial and federal regulations, the successful candidate will update and enforce all company policies and procedures.

Responsibilities:

Recruitment:

• Act as an Employer Ambassador for BCNET while enhancing the employee experience through all recruitment and selection touch points.
• Support hiring managers in resourcing needs and implementing effective, proactive recruitment strategies to attract top talent. Coordinate and conduct interviews, assess candidates, and facilitate the selection process to ensure a fair, streamlined and efficient interview process.
• Collaborate with hiring managers to define job requirements and support development of job descriptions.
• Manage the applicant tracking system and selection process designed to ensure objective and consistent evaluation of candidates while fully compliant with all relevant laws and regulations.
• Represent the company at job fairs and recruitment events, showcasing BCNET’s values, culture, and career opportunities.
• Network with industry professionals and educational institutions to broaden recruitment outreach and build a talent pipeline.

Onboarding, Orientation and Offboarding:

• Ensure a smooth onboarding process for new hires, including paperwork, orientation, and training.
• Provide new employees with a warm welcome and support their integration into the company.
• Ensure a smooth offboarding process, including paperwork and the return of company property and equipment.
• Conduct onboarding check-ins and exit interviews and share trends with business leaders.

Culture and employee experience:

• Design and implement programs to enhance employee morale, satisfaction, and retention.
• Conduct regular surveys and assessments to gauge employee engagement levels and identify areas for improvement.
• Organize employee recognition programs, events, and initiatives to celebrate achievements and foster a positive company culture.
• Investigate and resolve employee complaints in a fair and timely manner.
• Promote a positive workplace culture and assist in resolving minor conflicts when they arise.
• Plan and support the delivery of regular staff events including training workshops and social/team-building activities.

Performance Management and Compensation:

• Execute on the performance management program, providing guidance to managers and employees on effective goal setting, performance evaluations, and development plans.
• Assist the CFAO in analyzing market data to make informed recommendations for salary adjustments.
• Provide support to the CFAO in creating a comprehensive job competency framework, which defines skills, knowledge, and behaviors essential for supporting the organization's leveling and the structure of the organization.

HRIS (Humi):

• Maintain data integrity and ensure accurate records of employee and job-related information.
• Provide training to new hires, employees and managers on the platform.
• Develop and implement efficient workflows and HR processes using the HRIS.

Occupational Health and Safety:

• Oversee the development and implementation of health and safety policies and procedures.
• Support the Joint Health & Safety Committee, and assist with emergency preparedness and emergency response planning.
• Provide training and support to employees and management on health and safety best practices.

Program Creation and Management:

• Develop and manage various annual HR projects; identify opportunities to improve and streamline current HR processes and programs.
• Evaluate the effectiveness of existing HR programs and recommend improvements as needed.
• Collaborate with cross-functional teams to align HR initiatives with organizational goals and objectives.

Management Training:

• Develop and deliver training programs for managers on HR policies, procedures, and best practices.
• Provide guidance and support to managers on employee matters, conflict resolution, and performance management.
• Coordinate delivery of leadership development courses.

HR Policy Development:

• Create and update HR policies and procedures, ensuring they comply with legislations and regulations.
• Monitor compliance with company policy and advise management on compliance issues.

Payroll & Benefits Administration:

• Support payroll processing, including accurate timekeeping, status and salary changes.
• Administer employee benefits programs, including health insurance, retirement plans, and leave policies.
• Assist employees with inquiries related to payroll, benefits, and other HR-related matters.

Qualifications:

• Bachelor’s degree in Human Resources Management, Business Administration, or equivalent related education and work experience.
• Minimum of 3-5 years of experience in human resources, with a focus on recruitment, employee engagement, and performance management.
• Strong knowledge of employment laws and regulations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Previous experience in HRIS, (HUMI would be an asset) and Microsoft Office Suite.
• Certification in Human Resources (e.g., CPHR, CHRP, PHR, SHRM-CP) is a plus.

Benefits and Perks:

• Hybrid Work model: With the flexibility to work remotely and in-office, you'll enjoy the best of both worlds, optimizing your productivity and comfort. (2 days/week in office)
• Enjoy a comprehensive array of benefits, including extended health, dental, and vision coverage from day one.
• Defined Benefits Pension Plan
• Annual professional development allowance
• Generous paid time off, including vacation, holidays and year-end office closure
• Highly supportive and inclusive work culture, company-sponsored events and team-building activities
• Our location is centrally located and easily accessible by public transit