Communications Coordinator

1 week ago


Ottawa ON, Canada Altis Recruitment Full time

Our client working within the mental health industry is seeking a Bilingual Project Coordinator to join its Communications team, with a focus on supporting translation and internal communications functions. This would be starting be starting on a 4 month contract, with the likelihood to extend to a full 18 month contract. This is working in a hybrid model, 2 days onsite per week downtown Ottawa.

This role is ideal for someone with excellent organizational skills, attention to detail, and a knack for managing multiple priorities in a fast-paced environment.

Key Responsibilities

  • Project Management:
    Manage internal communications projects, including newsletters and staff announcements.
  • Organize and track translation requests using translation software (Trados).
  • Liaise with freelance translators and internal account managers to coordinate assignments.
  • Monitor project timelines and ensure quality control, including compliance with the Official Languages Act.
  • Invoicing & Budget Management:
    Handle invoicing for multiple budgets, ensuring proper coding across roles and projects.
  • Track project budgets and assist with financial reconciliation.
  • Communication Support:
    Format internal emails and newsletters using the organization’s CRM and email system.
  • Maintain and manage contact lists and assist with CRM updates.
  • Quality Control:
    Perform final checks on translated materials, including formatting and hyperlink accuracy.
  • Assess translator performance to optimize task assignments based on skillsets.

Qualifications

  • Experience:
    3–5 years of experience in a fast-paced environment, preferably in communications or project management.
  • Familiarity with translation workflows or systems like Trados is an asset but not required (training provided).
  • Skills:
    Strong organizational and time-management skills.
  • Advanced proficiency in MS Office Suite and CRM tools (e.G., Salesforce).
  • Excellent verbal and written communication skills in English and French.
  • Ability to manage multiple priorities under tight deadlines with diplomacy and focus.
  • Education:
    Open to candidates with equivalent experience;
    a background in communications or administration is preferred.


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