Communications Coordinator
1 week ago
Our client working within the mental health industry is seeking a Bilingual Project Coordinator to join its Communications team, with a focus on supporting translation and internal communications functions. This would be starting be starting on a 4 month contract, with the likelihood to extend to a full 18 month contract. This is working in a hybrid model, 2 days onsite per week downtown Ottawa.
This role is ideal for someone with excellent organizational skills, attention to detail, and a knack for managing multiple priorities in a fast-paced environment.
Key Responsibilities
- Project Management:
Manage internal communications projects, including newsletters and staff announcements. - Organize and track translation requests using translation software (Trados).
- Liaise with freelance translators and internal account managers to coordinate assignments.
- Monitor project timelines and ensure quality control, including compliance with the Official Languages Act.
- Invoicing & Budget Management:
Handle invoicing for multiple budgets, ensuring proper coding across roles and projects. - Track project budgets and assist with financial reconciliation.
- Communication Support:
Format internal emails and newsletters using the organization’s CRM and email system. - Maintain and manage contact lists and assist with CRM updates.
- Quality Control:
Perform final checks on translated materials, including formatting and hyperlink accuracy. - Assess translator performance to optimize task assignments based on skillsets.
Qualifications
- Experience:
3–5 years of experience in a fast-paced environment, preferably in communications or project management. - Familiarity with translation workflows or systems like Trados is an asset but not required (training provided).
- Skills:
Strong organizational and time-management skills. - Advanced proficiency in MS Office Suite and CRM tools (e.G., Salesforce).
- Excellent verbal and written communication skills in English and French.
- Ability to manage multiple priorities under tight deadlines with diplomacy and focus.
- Education:
Open to candidates with equivalent experience;
a background in communications or administration is preferred.
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