Billing Specialist

3 weeks ago


Mississauga ON, Canada Kassen Full time

Our client is seeking a dedicated and detail-oriented Billing & Collection Specialist to join their team. The Billing & Collection Specialist will perform duties following established accounting policies and practices. This role primarily involves managing accounts for private individuals, with support from the supervisor for unusual cases.
Contact customers via phone and correspondence to collect outstanding accounts.
Ensure timely reconciliation and maintenance of customer accounts.
Issue billings and prepare manual invoices and credits as needed.
Process credit card payments and apply daily payments timely.
Process customer credit and re-bill adjustments promptly.
Monitor and follow up on disputed invoices to expedite collection.
Maintain comprehensive customer files, including contract history and interaction records.
Comply with corporate, regulatory, and quality management program requirements.
Bilingual in English and French (written and verbal).
Basic knowledge of general accounting principles with at least three years of collections experience in a corporate accounting environment.
Intermediate computer skills, with proficiency in MS Word and Excel.
Experience with integrated business systems, preferably SAP.
Flexible and adaptable to changing responsibilities.
Commitment to quality and excellence.
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