Application Production Support

Found in: Appcast CA C2 Glassdoor - 1 week ago

Montreal, Canada US Tech Solutions Full time

Duration: 12 Months


Employment Type: W-2


Job Description:

The IT Application Production Support Team - Investment Funds Services - is part of the Information Technology Group, which works simultaneously on a wide range of projects arising from business, strategic initiatives and regulatory changes, reengineering of existing applications to improve functionality and efficiency.


Department Overview

The newly formed APS Team will offer services from Montreal as part of the IT Production Canada platform and is looking for suitably a qualified analyst. The Team will support a number of critical applications which are under high-availability constraints. These services range from providing technical and functional assistance to the supporting projects and deliveries.

The Team will have focal attention of the Regional Management and its success is crucial for the Business.


Responsibilities:

· Diagnosing and resolving incidents

· Answering user requests

· Monitoring production environments

· Developing a good understanding of the existing application(functional and technical)

· Ensure daily communication &transition with teams from other time zones

· This position implies On Call Duties, to cover for eventual incident that may occur during the weekends, bank holidays as a level 2 for other locations.

· The position consists in providing support for the corresponding list of applications in a cross-regional

· environment, in a follow-the-sun model. It also encapsulates Incident, Change, Problem, Service Request and Release Management as part of the Service Management catalogue in line with the defined Standard Operating Procedures. Being a follow-the-sun model, candidates will be expected to work on different alternating shifts.

· Candidates having an exposure to ITIL V4, capable of participating critical initiatives within the Team, interact with Quality Control and Reporting Teams in the production of Key Performance Indicators and exposure/experience towards follow-the-sun support model may be favored.

· In addition, having technical and functional experience with applications like (but not limited to) SWIFT, Cash Pooling, Bloomberg, Data warehousing, Regulatory reporting and other financial/business applications will be favored.


Experience:

· Expertise in SQL language (Sybase T-SQL required, Oracle PL/SQL is a plus) and DBMS concepts (Sybase Replication Server would be a plus)

· Previous experience working in Unix environments and shell scripting

· Knowledge of programming languages (C, C++, C, .Net, VBA, APS .Net, Java, 4D) is a plus

· Proficiency in creating Excel Macros is a plus

· Experience with Autosys, Control M, ETL tool (Datastage WX) as well as file transfer tools (CFTO is a plus)

· The candidate must have at Least 5 years of experience in a similar role. He must have experience in multidisciplinary technical support within a team and have a working knowledge of performance and capacity management from an application, database and network perspective as well than a strong aptitude for automation.


Education:

· Bachelor’s degree or equivalent required.


About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.


Recruiter Details:

Name: Sapna

Email: sapna.s@ustechsolutionsinc.com

Internal Id: 24-08831

  • Application Production Support

    Found in: Talent CA C2 - 5 days ago

    Montreal, Canada Axelon Services Corporation Full time

    Title: Application Production Support (hybrid) Location: Montreal, QC Position Overview: The Application Production Support (Client) team maintains and supports applications within the North America Business Lines. Teams operate in the USA, Canada, and India, providing comprehensive coverage for supported business lines. Client operates 24/7, ready...

  • Application Production Support

    Found in: Talent CA C2 - 6 days ago

    Montreal, Canada US Tech Solutions Full time

    Job Description: Application Production Support Months Montreal, QC Hybrid Main Responsibilities : Level and Support Active monitoring of production activities Perform remediation steps when required Interface with external IT communities to resolve incidents Work with development community for Level incident escalations Log...

  • Application Production Support

    Found in: Talent CA C2 - 5 days ago

    Montreal, Canada US Tech Solutions, Inc. Full time

    Job Description: Application Production Support12 MonthsMontreal, QCHybrid Main Responsibilities : Level 1 and 2 Support Active monitoring of production activities Perform remediation steps when required Interface with external IT communities to resolve incidents Work with development community for Level 3 incident escalations Log work and effort in support...

  • Application Production Support

    Found in: Appcast CA C2 Glassdoor - 1 week ago

    Montreal, Canada US Tech Solutions Full time

    Duration: 12 months contract, Full-TimeEmployment Type: W-2Job Description:· Application Production Support (APS) team, responsible for maintaining and supporting applications under the scope of North America Business Lines.· Teams are in USA, Canada, and India, ensuring full coverage to the business lines that APS support. APS is a 24/7 team, ready to...

  • Application Production Support

    Found in: Whatjobs CA C2 - 1 week ago

    Montreal, Canada US Tech Solutions Full time

    Duration: 12 months contract, Full-Time Employment Type: W-2 Job Description: · Application Production Support (APS) team, responsible for maintaining and supporting applications under the scope of North America Business Lines. · Teams are in USA, Canada, and India, ensuring full coverage to the business lines that APS support. APS is a 24/7 team, ready...

  • Application Production Support

    Found in: Appcast CA A2 P - 7 days ago

    Montreal, Canada US Tech Solutions Full time

    Duration: 12 months contract, Full-TimeEmployment Type: W-2Job Description:· Application Production Support (APS) team, responsible for maintaining and supporting applications under the scope of North America Business Lines.· Teams are in USA, Canada, and India, ensuring full coverage to the business lines that APS support. APS is a 24/7 team, ready to...

  • Application Production Support

    Found in: Talent CA 2A C2 - 1 week ago

    Montreal, Canada US Tech Solutions Full time

    Duration: 12 MonthsEmployment Type: W-2Job Description:The IT Application Production Support Team - Investment Funds Services - is part of the Information Technology Group, which works simultaneously on a wide range of projects arising from business, strategic initiatives and regulatory changes, reengineering of existing applications to improve functionality...

  • Application Production Support

    Found in: Whatjobs CA C2 - 7 days ago

    Montreal, Canada US Tech Solutions Full time

    Duration: 12 Months Employment Type: W-2 Job Description: The IT Application Production Support Team - Investment Funds Services - is part of the Information Technology Group, which works simultaneously on a wide range of projects arising from business, strategic initiatives and regulatory changes, reengineering of existing applications to improve...

  • Application Production Support

    Found in: Appcast CA A2 P - 7 days ago

    Montreal, Canada US Tech Solutions Full time

    Duration: 12 MonthsEmployment Type: W-2Job Description:The IT Application Production Support Team - Investment Funds Services - is part of the Information Technology Group, which works simultaneously on a wide range of projects arising from business, strategic initiatives and regulatory changes, reengineering of existing applications to improve functionality...

  • Application Production Support

    Found in: Appcast CA C2 Glassdoor - 7 days ago

    Montreal, Canada US Tech Solutions Full time

    Duration: 12 MonthsEmployment Type: W-2Job Description:The IT Application Production Support Team - Investment Funds Services - is part of the Information Technology Group, which works simultaneously on a wide range of projects arising from business, strategic initiatives and regulatory changes, reengineering of existing applications to improve functionality...

  • Application Production Support

    Found in: Whatjobs CA C2 - 1 week ago

    Montreal, Canada US Tech Solutions Full time

    Duration: 12 Months Employment Type: W-2 Job Description: The IT Application Production Support Team - Investment Funds Services - is part of the Information Technology Group, which works simultaneously on a wide range of projects arising from business, strategic initiatives and regulatory changes, reengineering of existing applications to improve...

  • Application Production Support Analyst

    Found in: Talent CA C2 - 7 days ago

    Montreal, Canada Axelon Services Corporation Full time

    Job Title: Application Production Support AnalystLocation: Montreal, QCHours: 8am - 5pmDescription: Application Production Support (Client) Team, responsible for maintaining and supporting applications under the scope of North American Business Lines. The Team aims to maintain the integrity, stability, and continuity of the supported platform, with the main...

  • Application/Production Support Analyst

    Found in: Talent CA C2 - 7 days ago

    Montreal, Canada Axelon Services Corporation Full time

    Job Title: Application/Production Support AnalystLocation: Montreal, QCJob Overview: The Client Analyst is responsible and accountable for daily support and health of the production environment for multiple applications in the Client Functions portfolio. Such tasks include change, user request, incident, and problem management for the department. As...

  • Application/Production Support Analyst

    Found in: Talent CA C2 - 48 minutes ago

    Montreal, Canada Axelon Services Corporation Full time

    Job Title: Application/Production Support Analyst Location: Montreal, QC Job Overview: The Client Analyst is responsible and accountable for daily support and health of the production environment for multiple applications in the Client Functions portfolio. Such tasks include change, user request, incident, and problem management for the department. ...

  • Application Production Support Analyst

    Found in: Talent CA C2 - 7 days ago

    Montreal, Canada Axelon Services Corporation Full time

    Role - Application production Support AnalystDuration - 12 months on T4HybridMontreal ,QC Business Overview: The IT Application Production Support Team - Investment Funds Services - is part of the Information Technology Group, which works simultaneously on a wide range of projects arising from business,strategic initiatives and regulatory changes,...

  • Support à la Production Junior

    Found in: Appcast CA C2 Glassdoor - 5 days ago

    Montreal, Canada ALTEN Canada Full time

    Qui sommes nous ?Chef de file mondial de l’industrie de l’ingénierie et du conseil TI avec plus de 57 000 conseillers à travers le monde, le Groupe ALTEN optimise la performance technologique des entreprises depuis plus de 30 ans.Les femmes et les hommes qui composent le groupe ALTEN constituent le moteur de notre activité. Chez ALTEN Canada, nous...

  • Support à la Production Junior

    Found in: Whatjobs CA C2 - 5 days ago

    Montreal, Canada ALTEN Canada Full time

    Qui sommes nous ? Chef de file mondial de l’industrie de l’ingénierie et du conseil TI avec plus de 57 000 conseillers à travers le monde, le Groupe ALTEN optimise la performance technologique des entreprises depuis plus de 30 ans. Les femmes et les hommes qui composent le groupe ALTEN constituent le moteur de notre activité. Chez ALTEN Canada, nous...

  • Support à la Production Junior

    Found in: Appcast CA A2 P - 5 days ago

    Montreal, Canada ALTEN Canada Full time

    Qui sommes nous ?Chef de file mondial de l’industrie de l’ingénierie et du conseil TI avec plus de 57 000 conseillers à travers le monde, le Groupe ALTEN optimise la performance technologique des entreprises depuis plus de 30 ans.Les femmes et les hommes qui composent le groupe ALTEN constituent le moteur de notre activité. Chez ALTEN Canada, nous...

  • Application Support Analyst

    Found in: Talent CA C2 - 7 days ago

    Montreal, Canada Axelon Services Corporation Full time

    Application Support AnalystShift Timings: 12pm EST 08.30pm EST. Mostly will be 1 Sunday in a month. Same timings for Sunday shift and it will be in rotation with in team members MAIN RESPONSIBILITIES"Monitoring and supporting the day-to-day production activities."Trouble shooting technical and functional issues raised by user and provide...

  • Application Support Specialist

    Found in: Talent CA C2 - 7 days ago

    Montreal, Canada Axelon Services Corporation Full time

    Job Title: Application Support Specialist (Hybrid) Location: Montreal, QC Hours: 8:00 a.m. - 5:00 p.m. Job Overview: The Application Support Specialist is responsible and accountable for daily support and health of the IT production environment. Such tasks include change, request, incident and problem management for the department. ...