Application Production Support

3 weeks ago

Montreal, Canada US Tech Solutions Full time

Duration: 12 Months


Employment Type: W-2


Job Description:

The IT Application Production Support Team - Investment Funds Services - is part of the Information Technology Group, which works simultaneously on a wide range of projects arising from business, strategic initiatives and regulatory changes, reengineering of existing applications to improve functionality and efficiency.


Department Overview

The newly formed APS Team will offer services from Montreal as part of the IT Production Canada platform and is looking for suitably a qualified analyst. The Team will support a number of critical applications which are under high-availability constraints. These services range from providing technical and functional assistance to the supporting projects and deliveries.

The Team will have focal attention of the Regional Management and its success is crucial for the Business.


Responsibilities:

· Diagnosing and resolving incidents

· Answering user requests

· Monitoring production environments

· Developing a good understanding of the existing application(functional and technical)

· Ensure daily communication &transition with teams from other time zones

· This position implies On Call Duties, to cover for eventual incident that may occur during the weekends, bank holidays as a level 2 for other locations.

· The position consists in providing support for the corresponding list of applications in a cross-regional

· environment, in a follow-the-sun model. It also encapsulates Incident, Change, Problem, Service Request and Release Management as part of the Service Management catalogue in line with the defined Standard Operating Procedures. Being a follow-the-sun model, candidates will be expected to work on different alternating shifts.

· Candidates having an exposure to ITIL V4, capable of participating critical initiatives within the Team, interact with Quality Control and Reporting Teams in the production of Key Performance Indicators and exposure/experience towards follow-the-sun support model may be favored.

· In addition, having technical and functional experience with applications like (but not limited to) SWIFT, Cash Pooling, Bloomberg, Data warehousing, Regulatory reporting and other financial/business applications will be favored.


Experience:

· Expertise in SQL language (Sybase T-SQL required, Oracle PL/SQL is a plus) and DBMS concepts (Sybase Replication Server would be a plus)

· Previous experience working in Unix environments and shell scripting

· Knowledge of programming languages (C, C++, C, .Net, VBA, APS .Net, Java, 4D) is a plus

· Proficiency in creating Excel Macros is a plus

· Experience with Autosys, Control M, ETL tool (Datastage WX) as well as file transfer tools (CFTO is a plus)

· The candidate must have at Least 5 years of experience in a similar role. He must have experience in multidisciplinary technical support within a team and have a working knowledge of performance and capacity management from an application, database and network perspective as well than a strong aptitude for automation.


Education:

· Bachelor’s degree or equivalent required.


About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.


Recruiter Details:

Name: Sapna

Email: sapna.s@ustechsolutionsinc.com

Internal Id: 24-03839

  • Production Support Analyst

    3 weeks ago

    Montreal, Canada Talentburst Full time

    Production SupportAct as first line of contact for production environment and provide Level1 /Level2 functional and technical support.Coordinate with Level3, DEV and Infra teams about new and recurring production issues and help in root cause analysis and timely resolution.Pro-actively monitor, manage and improve availability and performance of the...

  • Production Support Analyst

    3 weeks ago

    Montreal, Canada Talentburst Full time

    Production Support Act as first line of contact for production environment and provide Level1 /Level2 functional and technical support. Coordinate with Level3, DEV and Infra teams about new and recurring production issues and help in root cause analysis and timely resolution. Pro-actively monitor, manage and improve availability and performance of the...

  • Production Support Analyst

    3 weeks ago

    Montreal, Canada Talentburst Full time

    Production SupportAct as first line of contact for production environment and provide Level1 /Level2 functional and technical support.Coordinate with Level3, DEV and Infra teams about new and recurring production issues and help in root cause analysis and timely resolution.Pro-actively monitor, manage and improve availability and performance of the...

  • Application Support Analyst

    2 weeks ago

    Montreal, Canada Sanimax Full time

    Your professional transformation starts here Are you full of great ideas? Do you dream of building a greener future as part of a company that values your skills and opinions? Are you looking for a flexible employer that will give you the opportunity to grow within the company? This job is for you! The Application Support Analyst position supports and...

  • Application Support Analyst

    2 weeks ago

    Montreal, Canada Sanimax Full time

    Your professional transformation starts hereAre you full of great ideas? Do you dream of building a greener future as part of a company that values your skills and opinions? Are you looking for a flexible employer that will give you the opportunity to grow within the company?This job is for you!The Application Support Analyst position supports and...

  • Application Support Analyst

    4 days ago

    Montreal, Canada Groupe SII Full time

    Application Support Analyst (Intermediate) Infrastructure & DevOps SII Canada About the job:What will be your day-to-day?Your day-to-day responsibilities include, but are not limited to, the following:Assisting with client onboarding and coordination across departments.Providing clients with electronic trading system information.Collaborating on...

  • Application Support Analyst

    4 days ago

    Montreal, Canada Groupe SII Full time

    Application Support Analyst (Intermediate) Infrastructure & DevOps SII Canada About the job:What will be your day-to-day?Your day-to-day responsibilities include, but are not limited to, the following:Assisting with client onboarding and coordination across departments.Providing clients with electronic trading system information.Collaborating on...

  • Application Support Analyst

    3 days ago

    Montreal, Canada Groupe SII Full time

    Application Support Analyst (Intermediate) Infrastructure & DevOps SII Canada About the job:What will be your day-to-day?Your day-to-day responsibilities include, but are not limited to, the following:Assisting with client onboarding and coordination across departments.Providing clients with electronic trading system information.Collaborating on...

  • Application Support Analyst

    1 week ago

    Montreal, Canada CN Full time

    Job Summary The role of Analyst Solution Management (3rd Party Corporate Applications & Vendor Management) will include responsibilities for day-to-day application support activities such as functional support, application administration, configuration and troubleshooting. The Analyst will also be involved in lifecycle activities, enhancements and...

  • Application Support Analyst

    2 weeks ago

    Montreal, Canada Sanimax Full time

    Your professional transformation starts hereAre you full of great ideas? Do you dream of building a greener future as part of a company that values your skills and opinions? Are you looking for a flexible employer that will give you the opportunity to grow within the company?This job is for you!The Application Support Analyst position supports and...

  • Application Support Analyst

    3 weeks ago

    Montreal, Canada CGI Full time

    Position Description: About the job: -Support for trading, sales, and middle office: technical and functional support -Background: technical, better if candidates know about finance, at least an interest in finance -Responsibilities: requests, incidents, some releases, some QA, some testing. 80% production and 20% projects or tests. -Work closely...

  • Senior Application Support Specialist

    2 weeks ago

    Montreal, Canada Lightspeed Restaurant Full time

    Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We are looking for a Senior Application Support Specialist to deliver world class support to the Brands & Retailers who utilize the NuORDER B2B platform, guiding them to deliver a seamless, more...

  • Senior Application Support Specialist

    2 weeks ago

    Montreal, Canada Lightspeed Restaurant Full time

    Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We are looking for a Senior Application Support Specialist to deliver world class support to the Brands & Retailers who utilize the NuORDER B2B platform, guiding them to deliver a seamless, more...

  • Senior Application Support Specialist

    1 week ago

    Montreal, Canada Lightspeed Restaurant Full time

    Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We are looking for a Senior Application Support Specialist to deliver world class support to the Brands & Retailers who utilize the NuORDER B2B platform, guiding them to deliver a seamless, more...

  • Product Support Leader

    4 weeks ago

    Montreal, Canada EXFO Full time

    EXFO develops smarter network test, monitoring and analytics solutions for the world’s leading telecommunications service providers, network equipment manufacturers and webscale companies—and we love what we do! With over 2,000 employees in more than 25 countries, EXFO is no. 1 worldwide in fiber optic test solutions and has the largest active assurance...

  • Pastry Assistant Masson

    4 days ago

    Montreal, Canada Speculative Application Full time

    Première Moisson manufactures and sells bakery, patisserie and charcuterie products using an artisanal approach and wholesome ingredients. We employ over 1,200 people and have more than 20 bakeries in Quebec and Ontario.We are currently looking for a Pastry Assistant to carry out the pastry-related operations assigned, with constant concern for compliance...

  • Spécialiste de support aux applications

    3 weeks ago

    Montreal, Canada DRW Full time

    Spécialiste de support aux applications EmplacementMontréalType d'emploiOrdinaire0Date de début viséeDébut immédiateVersion en anglaise DRW est une société de négoce diversifiée avec plus de 3 décennies d'expérience qui réunit une technologie sophistiquée et des personnes exceptionnelles pour opérer sur les marchés du monde entier....

  • Baker Atwater

    4 days ago

    Montreal, Canada Speculative Application Full time

    Première Moisson manufactures and sells bakery, patisserie and charcuterie products using an artisanal approach and wholesome ingredients. We employ over 1,200 people and have more than 20 bakeries in Quebec and Ontario.We are currently looking for a Baker to join our team.Job status: Permanent - Full timeOngoing trainingEmployee and Family Assistance Plan...

  • Baker

    4 days ago

    Montreal, Canada Speculative Application Full time

    WorkplacePremière Moisson manufactures and sells bakery, patisserie and charcuterie products using an artisanal approach and wholesome ingredients. We employ over 1,200 people and have more than 20 bakeries in Quebec and Ontario.We are currently looking for a Baker to join our team.Job status: Permanent - Full timeOngoing trainingEmployee and Family...

  • Pastry Maker Atwater

    4 days ago

    Montreal, Canada Speculative Application Full time

    ScheduleFull-Time/Part-Time,DayNightEvening/Week-EndPremière Moisson manufactures and sells bakery, patisserie and charcuterie products using an artisanal approach and wholesome ingredients. We employ over 1,200 people and have more than 20 bakeries in Quebec and Ontario.We are currently looking for a Pastry Maker to join our team.Job status: Permanent -...