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Business Analysis Manager

2 months ago

Toronto, Canada The Linchpin Co. Full time

The Linchpin Co. is a people operations group offering custom recruitment and training services. At Linchpin, we know a company's most valuable resource is its people, and we are people experts


We will be the point of contact between you and our client during the recruitment process, acting as your trusted advisor and coach. We look forward to your interest.


Our client is a skincare and beauty company known for its innovative and science-driven approach to skincare. They stand out in the beauty industry for its disruptive approach, commitment to transparency, and dedication to providing high-quality skincare products at affordable prices.


The Manager, Business Analysis is responsible for leading a team of Business Analysts, continuously improving the team dynamics and business processes, define key metrics and lead on projects.


Duties and Responsibilities:


  • Act as a Senior Business Analyst and Product Owner for enterprise level applications (e.g. D365)
  • Manage direct report(s) in development and testing of business analysis, requirements definition, process development, and stakeholder management
  • Mentor and develop direct reports in business analysis and product ownership
  • Develop and teach standard framework for business requirements definition within team and to business
  • Build department to provide vision, direction, and drive enhancements in enterprise applications to delivery value and alignment with business objectives
  • Be a trusted technology leader who contributes to the definition of business technology strategy, understands business problems and conditions, communicates, and translates business vision and requirements to partner teams, oversees internal and external collaborations
  • Champion a portfolio of technology programs and projects including management of in-flight investments, business planning, investments prioritization, and budget management.
  • Be focused on flawless execution, program and projects oversight and management, translating business needs into requirements, directing project team members, and coordinating progress of work.
  • Liaise with other IT teams to form a comprehensive IT pillar at Deciem
  • Perform other duties as assigned


Qualifications:


  • Proficient in ERP systems and integration with other technologies (e.g. Salesforce)
  • Strong understanding of Order to Cash and Procure to Pay business processes (specifically process and data flows)
  • Effective communication skills within multiple levels of a global matrix organization
  • Configuring and customizing ERP and supporting platforms experience is required
  • Delivering detailed business requirements and test cases for systems enhancements
  • Possessing a working knowledge of Incident Management, Change Management, and Release Management
  • 5 or more years of experience with Microsoft Dynamics 365 Finance & Operations is preferred
  • 3+ years of people management and /or leadership experience is required
  • Resourceful self-starter able to work independently with minimal guidance


Salary range is 105K-118K + 13.5% bonus

23 vacation/personal days + holiday wide shut down

Tons of additional days off + perks