Residence Facility Coordinator
2 weeks ago
Overview
Term: 2 years
The Residence Facility Coordinator is the key contact for all facility and security related issues within UW Residences. This role provides initial assessment for all issues arising within the UW Residences, and is responsible for coordinating and prioritizing the many details that go along with the daily operation of a residence facility. This position ensures that work orders are responded to in a timely and efficient manner and coordinates with all other appropriate stakeholders to ensure that the immediate and long term solutions are identified and resolved.
This position is contingent on funding.
Responsibilities
Evaluation and Assessment
First point of contact when issues/concerns arise relating to UW Residence facilities, including safety/security issues Responsible for addressing and triaging all reported facility issues; which includes investigating and assessing risk as necessary, occurrence documentation and communicating suggested courses of action based on proficiency and historical/community knowledge Collaborate with appropriate service from other departments on campus/contract companies to coordinate short term and long term solutions to reported issuesOperations Management: Maintenance
Responsible for administration of the department’s work order system, HoME (Housing Management Enterprise) including data accuracy and integrity, coordination of program updates, database management, and working toward continuous improvement Track workflow of work orders and requests, utilizing data to ensure services are completed in a timely manner; reviewing data for pattern and trend analysis, and other metrics as appropriate Understand the key systems and manage access control (hard key and electronic access) at ground levelAnalysis and planning
Responsible for planning out the cyclical tasks associated with maintenance processes such as EOT/SOT, December lockdown, Move In, and regular maintenance projects Assist with the unit’s spring term plan to accommodate preventative maintenance needs in conjunction with other unit initiatives (spring term cleaning, capital plans, move outs, allocations, etc) Analyze trends from breakdowns, room condition cards and make recommendations for preventative measures for known and anticipated issues to the manager/RFMTCustomer Service
Provide excellent customer service to all stakeholders (including students and staff), often during more urgent facility issues matters that require quick/concise communication as new information promptly develops Ensure timely response and follow through to make sure issues are resolved to client satisfaction Work closely with other Housing and Operations teams to ensure collaboration, sharing of best practices, and identification of new improvements and efficiencies while minimizing the impact on students Initiates and manages all incoming and outgoing communication related to facility updates/repairs, including follow up on work orders, occurrence report/inspection documentation, collaboration of services, with all stakeholders impacted Elevate customer service by creating and maintaining service memos, providing communication of immediate shutdowns and changes in services, email responses, qualifying issues etcFiscal Management
Ensuring the residence facilities and the services within are well preserved and replacements/repairs are planned and coordinated with those impacted Provides input to the budget for future considerations from relevant data resources Responsible for all fiscal transactions and decisions with work/repairs/replacements up to 300K per community Works with Purchasing Department to order replacement appliances and to work through new service agreements or requests for new quotes/purchase when requiredOperations Management: Safety and Security
Responsible for management of all key related functions, including audits, permit and lockbox administration Attends scheduled safety walks (two per year). Responsible to satisfy all required departmental safety initiatives including administering inspections, hazard reports or implementing work orders/reviews as a direct result of the safety walks/audits Responsible for assisting with planning, developing and implementing new safety/security processes as they become relevant to facility needs Participate in the creation of emergency/security plans in consultation with the Assistant Manager
Qualifications
College Diploma in Office Administration, Business Administration or related discipline or equivalent combination of education and/or experience required Valid class G driver's license with a good driving record; must be insurable Minimum of 1 year experience performing duties related to the above mentioned key accountabilities in an office work environment Demonstrated experience with customer relations, record keeping, facilities management, purchasing and/or scheduling work management Experience using HoME or other work order systems Working knowledge of facilities maintenance and operations and/or Residence/Student life background and knowledge of the UW community and culture a definite asset Demonstrated ability to work in a fast paced environment Proficiency in Microsoft Office software to include Word, Excel, PowerPoint and the Internet Successful candidate will be required to submit a clear Criminal and Vulnerable Sector Check-
Residence Facility Coordinator
3 months ago
Waterloo, Canada University of Waterloo Full timeOverview: **Term: 2 Years** The Residence Facility Coordinator is the key contact for all facility and security related issues within UW Residences. This role provides initial assessment for all issues arising within the UW Residences, and is responsible for coordinating and prioritizing the many details that go along with the daily operation of a residence...
-
Residence Facility Coordinator
2 weeks ago
Waterloo, Canada University of Waterloo Full timeOverview: **Term: 2 years** The Residence Facility Coordinator is the key contact for all facility and security related issues within UW Residences. This role provides initial assessment for all issues arising within the UW Residences, and is responsible for coordinating and prioritizing the many details that go along with the daily operation of a residence...
-
Facilities Manager
3 months ago
Waterloo, Canada Waterloo Cooperative Residence Inc Full time**About us** Waterloo Cooperative Residence Inc is a small business in Waterloo, ON N2L 6G9. We are inclusive, supportive, rewarding, and our goal is to provide professionally managed, inclusive affordable housing option for students. Our work environment includes: - Growth opportunities The Facilities Manager, as part of the WCRI Management Team, is...
-
Resident Attendant
5 months ago
Waterloo, Canada University of Waterloo Full timeOverview: The Resident Attendant is responsible for providing and maintaining a high standard of cleanliness and service as required in a student residential environment. The incumbent is a member of the Residence Facilities team, who work closely together to ensure that the student experience includes a safe, accessible, well maintained, and supportive home...
-
Facilities Coordinator
3 months ago
Waterloo, Canada Perimeter Institute for Theoretical Physics Full timePerimeter Institute is seeking a highly organized and detail-oriented **Facilities Coordinator** to assist and execute on aspects of facility operations including space planning, event logistics, building operations and maintenance. As the **Facilities Coordinator**, you will be responsible for ensuring the efficient operation and upkeep of the institute...
-
Resident Attendant
3 months ago
Waterloo, Canada University of Waterloo Full timeOverview The Resident Attendant is responsible for providing and maintaining a high standard of cleanliness and service as required in a student residential environment. The incumbent is a member of the Residence Facilities team, who work closely together to ensure that the student experience includes a safe, accessible, well maintained, and...
-
Coordinator, Residence Ambassadors
3 months ago
Waterloo, Canada University of Waterloo Full timeOverview: The Coordinator, Residence Ambassadors leads and co-ordinates the residence tour program, special event days and staff appreciation events. The incumbent is responsible for hiring, coaching and developing a comprehensive student staff training plan for the Residence Ambassadors. As well, this position is responsible for supporting the Marketing...
-
Facilities Coordinator
3 months ago
Waterloo, Canada Nuvation Research Corporation Full time**Job Location** Waterloo, Ontario **(In office position)** **Job Experience** 3+ years preferred JOB SUMMARY As our **Facilities Coordinator**, your exceptional hands-on skills, organizational capabilities, flexibility, and experience in engineering environments will let you _roll up your sleeves_ and take responsibility to ensure accurate and timely...
-
Facilities Coordinator
3 months ago
Waterloo, Canada Nuvation Research Corporation Full time**JOB SUMMARY**: As our Facilities Coordinator, your exceptional hands-on skills, organizational capabilities, flexibility, and experience in engineering environments will let you roll up your sleeves and take responsibility to ensure accurate and timely delivery of services and support for the Waterloo office. For this role, a can-do attitude with a sense...
-
Assistant Manager, Residence Hospitality Experience
2 months ago
Waterloo, Canada University of Waterloo Full timeOverview The Assistant Manager, Residence Hospitality Experience is accountable to the Manager, Residence Hospitality Experience for leading and effectively supervising frontline cleaning staff, external service providers, processes, and activities required to ensure accountabilities are met. In addition, this position is responsible to provide...
-
Facility & Maintenance Coordinator
5 months ago
Waterloo, Canada Forbes GM Full timeForbes Motors is currently seeking a Facility & Maintenance Coordinator to join our team of customer focused professionals within our high volume and process-driven dealership. **Purpose/Summary of Position**: The Facility & Maintenance Coordinator is responsible for property maintenance of both the interior and exterior of the dealership, regular facility...
-
Coordinator, Occupancy and Data
4 weeks ago
Waterloo, Canada University of Waterloo Full timeOverview The Coordinator, Occupancy and Data (Coordinator) plays an integral role in the business operations for Waterloo Housing & Residences. Coordinators ensure there are appropriate residence applications available for students and that students are able to book suitable residence spaces. The incumbent manages the logistics for student residence...
-
Resident Agent
1 week ago
Waterloo, Canada Tone-Gar Security Services Inc. Full time*Job Summary* As a Resident Services Agent, you will be responsible for the following. RECEPTION DUTIES - Greet and welcome residents, visitors, and contractors with a friendly and professional demeanor. - Assist owners and their agents with unit visits. Appraisals, real estate visits etc. - Assist residents with amenities bookings. Systems updates and...
-
Residence and Community Life Assistant
3 months ago
Waterloo, Canada St. Jerome's University Full time**Hiring Range**:$32,000 - $35,000_(NOTE: The hiring range for this role reflects an adjustment for the value of the live-in accommodations)_ **Benefits**:Extended Health**, **Vacation **Department**:Student Affairs, St. Jerome's University **Position Profile** Reporting to the Manager, Residence and Community Life, the Residence and Community Life...
-
Residence and Community Life Assistant
3 months ago
Waterloo, Canada St. Jerome's University Full time**Hiring Range**:$32,000 - $35,000 _(NOTE: The hiring range for this role reflects an adjustment for the value of the live-in accommodations)_ **Benefits**:Extended health**, **vacation **Department**:Student Affairs **Position Profile** Reporting to the Manager, Residence and Community Life, the Residence and Community Life Assistant (RCLA) is immersed...
-
Business Services Coordinator
3 days ago
Waterloo, Canada City of Waterloo Full time**Business Services Coordinator** **Competition Number**: 13956 **Primary Work Location**: RIM Park **Posting Status**: Internal/External Job Posting **Salary/Hourly Range**: $62,058-$77,571 (Band:I) **Number of Positions**: 1 **Employment Group**: Staff Association **Job Status**: Regular, Full Time **Posting Release Date**: September 23,...
-
Facilities Manager
3 months ago
Waterloo, Canada United College at the University of Waterloo Full time**Job Summary**: The Facilities Manager (FM) is responsible for oversight and management of a broad range of facilities functions, including plant oversight, capital renewal, repair & maintenance, security, operating efficiency, negotiating with and managing contractors and vendors, purchasing, and management of safety-related issues, and operating equipment...
-
Coordinator, Occupancy and Data
4 weeks ago
Waterloo, Canada University of Waterloo Full timeOverview: **24 month term** **This position is Contingent on Funding** **Responsibilities**: - Co-ordinates, supports, and processes residence room changes and residence cancellations for students living in residences Analyze residence occupancy data - Participates in cross-functional teams working together to increase the impact of business intelligence...
-
Residence Life Co-ordinator
2 weeks ago
Waterloo, Canada University of Waterloo Full timeOverview Term: 10 months The Residence Life Co-ordinator (RLC) is responsible for ensuring the effective delivery of the student experience within an assigned student residence(s). This position acts as an advisor and support to students living in residence with emphasis placed on a student’s holistic development. The RLC provides leadership to...
-
Senior Supervisor, Building and facilities
3 weeks ago
Waterloo, Canada Black & McDonald Limited Full timep>Black & McDonald's team is growing! p>Reporting to the Senior Operations Manager, the Facility Supervisor is accountable for the coordination and supervision of the staff and subcontractors operating within various Black & McDonald FMO accounts. li>Provide leadership and assist with strategic objectives related to facility operations.