Donor Events and Recognition Officer

3 weeks ago

Toronto, Canada Scarborough Health Network Full time

Across our three hospitals

and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. We are also proud to be named one of Canada’s Most Admired Corporate Cultures for 2023 Learn more at

FOR EXTERNAL APPLICANTS ONLY: As a condition of employment, you are required to submit proof of full COVID-19 vaccination status to the Hospital’s Workplace Health and Safety department. Fully vaccinated: having received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by WHO (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series), and having received the final dose of the COVID-19 vaccine at least 14 days ago.

The completion of this online form serves as your application and will be used to determine if you meet the requirements of this position. Please ensure that you have provided all pertinent information necessary to be considered for this vacancy by the close date.

Who we are:

Scarborough Health Network is a leading community teaching health network, consisting of three hospitals and eight satellite sites in Scarborough, one of the most diverse communities in Canada. Our Foundation works with generous donors, volunteers and community members to raise funds for state-of-the-art infrastructure and medical technology to support the hospital′s mission to improve lives through exceptional care.

SHN Foundation is raising the profile of our hospitals through the Love, Scarborough marketing and fundraising campaign. The extraordinary success of Love, Scarborough has helped generate mass awareness, has inspired transformational gifts, and has shone needed attention onto healthcare inequity and gaps in Scarborough. The Foundation has seen tremendous growth all around (staff, events, donations, media coverage, partnership, etc.). It′s an exciting time to join the organization as we continue to build upon this momentum

What you′ll be doing:

Are you an events professional with a passion for keeping donors inspired? Do you have a track record of creating meaningful experiences for donors?

SHN Foundation is seeking an enthusiastic professional to join our team in the new role of Donor Events & Recognition Officer. Reporting to the Director of Stewardship & Donor Engagement, you will support the development of donor recognition opportunities and the production of an array of inspiring in-person, virtual and hybrid events to steward donors.

What we have to offer:

When you work for SHN Foundation, you join a caring and collaborative team that is invested in both your success and career development. This is an exciting time to join a growing and meaningful organization, with ambitions to make the biggest impact yet to healthcare in Scarborough.

We offer an excellent package to employees, including a competitive salary and annual performance bonus, an industry-leading defined benefit pension plan through HOOPP, comprehensive benefits, and the opportunity to progress and build your career.

Responsibilities:

Your responsibilities:
•Support the planning and execution of all in-person, virtual and hybrid recognition, stewardship and cultivation events such as namings, announcements, ground breakings, grand opening, unveilings, cheque presentations, dinners, and tours.
•Lead event logistics, including the development of event communications collateral, liaise with vendors, event registration, communicating with physicians and event speakers, set up and tear-down of events, event execution and post-event follow-up.
•Work with the Manager, Stewardship to ensure all aspects of donor recognition are implemented, including facilitating donor recognition signage installation across the Network, updating the donor walls, liaising with vendors to coordinate the development of mock-ups and shop drawing and tracking all signage in Raiser′s Edge.
•Project management for video projects to thank and celebrate donors; including contributing to creative oversight of the project, scripting, storyboarding, shooting and editing.
•Create special stewardship and recognition touches, including birthday and holiday outreach as well as creative and meaningful gifts.
•Complete administrative responsibilities for event delivery, ensuring that an accurate record of all events is held on the database. Ensure the maintenance of up-to-date donor records and lists, including in the organization′s CRM platform, Raiser′s Edge.
•Strategize and collaborate with the Director, Stewardship & Donor Engagement and Manager, Stewardship to create a portfolio of high profile of recognition, stewardship, and cultivation events (in-person, virtual and hybrid).

Requirements:

What you bring to the position:
•3-5 years of event experience, preferably in a non-profit, healthcare setting or complex organization.
•Post-secondary education, preferably in fundraising, events or a related field
•Demonstrated experience supporting the planning and execution of philanthropic events.
•Strong organizational skills to determine work priorities and manage multiple projects.
•Sharp attention to detail and ability to review and edit materials (e.g., briefings, event printed materials).
•Exceptional organizational skills and ability to assess and correct processes and procedures.
•Demonstrated tact, diplomacy, and interpersonal skills to liaise with management, staff, donors and volunteers.
•Demonstrated ability to anticipate problems/conflicts and take appropriate actions, to organize and prioritize work.
•Strong ability to plan strategically and see the bigger picture as it relates to stewarding, cultivating, and recognizing major donors and prospects through events.
•Experience with web/graphics/audio/video editing tools is considered an asset.
•Experience with Raiser′s Edge; Constant Contact, database management is an asset; ability to learn new software quickly
•Proficient with MS Office Suite, including complex mail merge operations

Your competencies include:

•Knowledge of principles and techniques used in major gift and community fundraising
•Ability to work both independently and within a team structure.
•Ability to work independently, rise to new challenges, find creative solutions, and to prioritize competing demands in a fast-paced environment with multiple workflows and competing deadlines.
•Excellent interpersonal skills with a strong sense of diplomacy and demonstrated ability to build strong, collaborative relationships with external and internal stakeholder groups.
•Understanding of current and emerging best practices in stewardship and donor engagement, or equivalent client relationship best practices

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