Associate Account Manager

4 weeks ago


Toronto, Canada Canadian Federation of Independent Business Full time

Responsibilities

: Hosting and participating in regular calendar of meetings with partners. This will include scheduling meetings, preparing agendas and materials (statistical analysis, etc.), coordinating any action items from meetings, etc. Ensure all operational aspects of the partnership programs, dealing with any process issues and/or changes directly with partner personnel. Develop and control deadlines, budgets, and program-related activities. Coordinate with the various internal and external stakeholders the production of any sales materials, webinars, recorded materials, communication pieces for Weekly National Updates. Responsible for the preparation (and sometimes delivery) of training materials for internal and external sales personnel. Assess program performance and provide statistical analysis on a regular basis, as well as provide strategic input regarding performance improvements and changes. Oversee the escalation process for our members who may be having trouble with any of our partners.

What makes a successful Associate Account Manager?

3+ years of management experience. Willingness to work within a broad team of individuals. Ability to work effectively and efficiently on a timely goal. Strategic, solution oriented, excellent attention to detail and a strong team player. Must be a self-starter and have superior problem-solving and researching skills. Strong communication skills with the ability to communicate and influence at all levels would be an asset. The ability to communicate in both English and French would be a strong asset.

What do we offer?

Career advancement Flexibility Supportive leadership Diversity and Inclusion Training and development Benefits/Health and Wellness

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