Payment Operations Specialist
4 weeks ago
About theCompany:
Join a forwardthinkingAIdriven cryptocurrency exchange operating in Canada and Australia.Our client is at the forefront of the Fintech/Blockchain/Cryptomarket leveraging advanced compliance technology and robustsecurity protocols to offer seamless automated trading experiences.Catering to both retail and business clients they provide ausercentric platform for crypto exchanges deposits and withdrawals.As part of a globally regulated group the company operates underthe strict oversight of Canadian and Australian financialauthorities ensuring secure and compliant operations acrossmultiple regions.
PositionOverview:
We are seeking amotivated Payment OperationsSpecialist with a passion for ensuring seamless fiatand cryptocurrency transactions. In this role youll handle the fullpayment lifecycle from execution to reconciliation working closelywith banks and thirdparty providers to resolve any issues andimprove efficiency. Youll play a key role in ensuring regulatorycompliance while delivering excellent service tocustomers.
KeyResponsibilities:
- Execute and monitor daily fiatand cryptocurrency payments (onramp and offramp) fora global customer base.
- Reconcile payment flowsensuring all funds are accurately credited anddebited.
- Monitor transaction flows and resolveany issues or bottlenecks to maintain smooth paymentoperations.
- Collaborate withbanks and thirdpartypayment providers to address delays or issues intransactions.
- Ensure compliance withAML KYCand other regulatory requirements related topayments.
- Provide timely and efficientcustomer support for paymentrelatedqueries troubleshooting transaction errors whenneeded.
- Assist in the integration of newpayment methods and gateways to expand serviceofferings.
- Prepare timely and accurate reportson payment operations for managementreview.
- Continuously improve and optimizepayment processing procedures to enhance efficiency and reducecosts.
Qualifications:
- Experience: 35years in payment processingbanking or financialoperations.
- Strong knowledge ofcryptocurrency andblockchaintechnology.
- Familiarity withbank payment networks andcryptocurrencywallets.
- Excellentanalytical and problemsolving skillsto troubleshoot payment issueseffectively.
- Attention to detail and acommitment to accuracy in transactionprocessing.
Why JoinUs
- Competitive salarywith performancebonuses.
- Comprehensivehealth dental and visioninsurance.
- Opportunities forprofessional development andcertifications to further yourcareer.
- Flexible workinghours and remote work options to support a healthyworklife balance.
Elevate YourCareer:
If you are passionateabout payments and eager to be part of a team revolutionizing theworld of cryptocurrency we encourage you to apply. Join a companywhere your work will have a direct impact on the future of digitalfinance. Our client is an equal opportunity employer that valuesdiversity and is committed to fostering an inclusive workenvironment.
Remote Work :
No
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