Customs Clearance Coordinator

6 months ago

Surrey, Canada A & A Customs Brokers Full time

Company Description

At A & A, we’re looking for individuals with a willingness to learn and grow within the customs brokerage and logistics industry and who are obsessed with exceeding customer expectations and providing best-in-class support to our customers. As part of the A & A Operations team, you'll represent the A & A brand, values, and promise.

Reporting to the Canadian Operations Manager, this position is internally referred to as a Customs Clearance Coordinator and is responsible for the prompt and accurate processing of customs clearances for our highway, rail, and ocean shipments electronically. This includes, but is not limited to, data entry, research, and working with various stakeholders (customers, carriers, suppliers, Customs, and internal team members).

Who You Are… 

You have a passion and a proven track record for delivering exceptional customer service. 

You have keen attention to detail and are meticulous when reviewing documents for accuracy.

You have proficiency in computer skills, can type accurately, and are comfortable learning new software programs.

You communicate in an open, helpful, and engaging way to solve problems, and find solutions, and you over-deliver and make it easy to do business with. 

If this is you, then what are you waiting for? A & A is for you A & A Customs Brokers is searching for a results-driven Customs Clearance Coordinator to join our team.

Who We Are...

For over 45 years A & A has been successful because of an unwavering commitment and focus on meeting the needs of our customers. We are a full-service international customs brokerage office. Being a part of our team means sharing our excitement about cross-border trade and customs clearance.

As part of the Operations Release team, the Customs Clearance Coordinator serves as the primary contact for our Canadian customers.

Job Description

Major duties and responsibilities include, but are not limited to:

Handling general inquiries professionally (internally and externally) over the phone, in person, or through email Review documentation and prepare customs release entries for processing Communicate with customers to clear shipments, close entries, provide updates, and resolve paperwork issues and customs holds Handle and resolve difficult or challenging situations while maintaining first-class service to all internal and external customers Maintain strong knowledge of all ports across the USA and Canada Assign correct tariff classifications (HTSUS) Assist in ensuring that all entries are released, classified, and billed accurately and in a timely manner Responsible for ensuring that Canadian customs regulations are adhered to when completing import and export documents to facilitate the movement of cross-border shipments Other duties as required

Qualifications

Previous customs entry release experience Experience processing entries across different modes of transportation (highways, rail, air, ocean) is an asset Certified Customs Specialist (CCS) designation or Licensed Customs Broker designation (LCB) is an asset High work standards, high level of accuracy Ability to handle large volumes of work and meet tight deadlines Works well independently Strong customer service orientation Quick learner and a desire to learn Results-driven Ability to multi-task Strong communication skills

Additional Information

What’s in it for you?

This position will be hybrid or remote based on the location of the successful candidate, giving you the flexibility to work from almost anywhere We offer a thorough training program to prepare you for an exciting career in the Customs Brokerage industry A & A's corporate offices are based in beautiful Surrey, BC, and Blaine, WA Monday - Friday ( hours per week) We are reviewing applications daily, so don't wait to apply 

We offer a competitive salary, a company-sponsored RRSP program, medical & extended health benefits, tuition reimbursement programs, professional training, and paid time off.

We are a values-based organization and a dedicated group of professionals who value teamwork, learning and development, and innovation. We take a great deal of pride in developing long-term relationships and in supporting our community and our environment for over 43 years

To learn more about us, visit:

#ServewithEthusiasm #MakeitHappen #PlayasaTeam #Learn&Grow

A & A Customs Broker is a fair and equitable company. We welcome and encourage applications from all candidates regardless of ethnicity, race, religious beliefs, disability, age, gender identity, or sexual orientation.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

  • Customs Clearance Coordinator

    1 month ago

    Surrey, British Columbia, Canada A & A Customs Brokers Full time

    Job Title: Customs Clearance CoordinatorAt A & A Customs Brokers, we're seeking a highly organized and detail-oriented Customs Clearance Coordinator to join our team. As a key member of our Operations team, you will be responsible for ensuring the prompt and accurate processing of customs clearances for our highway, rail, and ocean shipments...

  • Customs Clearance Coordinator

    3 weeks ago

    Surrey, British Columbia, Canada A & A Customs Brokers Full time

    About This Role    At A & A Customs Brokers, we are seeking an exceptional Customs Clearance Coordinator to join our team. As a key member of our operations team, you will be responsible for the prompt and accurate processing of customs clearances for our highway, rail, and ocean shipments electronically.Key ResponsibilitiesHandling general inquiries...

  • Customs Clearance Coordinator

    5 months ago

    Surrey, Canada A & A Contract Customs Brokers Ltd. Full time

    **Position Overview** As the Customs Clearance Coordinator, you will be playing a crucial role in facilitating a smooth passage of goods through the US/Canada borders by ensuring compliance with customs regulations. This is a **remote position** with working hours from **8:30 a.m. to 5 p.m. PST**, Monday through Friday, working 37.5 hours a week, reporting...

  • Intermediate Customs Release/customs Clearance Agent

    6 months ago

    Surrey, Canada Pacific Customs Brokers Full time

    Tired of working for a logistics company where customs brokerage is a cheap afterthought? Or where you're stalled in mid-career because you're in a tiny branch office of a company too big to remember you even work there? Founded in the 1950s, Pacific Customs Brokers has been providing premium brokerage services for over 65 years and has become one of the...

  • Junior Customs Clearance Coordinator

    2 months ago

    Surrey, Canada BorderBuddy Full time

    Job DescriptionThe Junior Customs Clearance Coordinator plays a role in preparing customs documentation and ensuring compliance with laws related to importing and exporting shipments. The coordinator is responsible for reviewing and processing customs documents, determining duties and taxes, processing of payment on behalf of clients and communicating...

  • Operations Coordinator

    3 weeks ago

    Surrey, British Columbia, Canada Hotspot Customs Ltd. Full time

    We are seeking a highly organized and detail-oriented Operations Coordinator to join our team at Hotspot Customs Ltd.This role will be responsible for coordinating seminars, conferences, and other events. You will schedule appointments, answer telephone calls, and relay messages. Additionally, you will compile data, statistics, and other information, order...

  • Office Coordinator

    3 weeks ago

    Surrey, British Columbia, Canada Hotspot Customs Ltd. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Hotspot Customs Ltd. This role is responsible for providing administrative support to our team, including scheduling appointments, coordinating seminars, and maintaining inventory.Key Responsibilities:Scheduling and Coordination: Schedule and confirm...

  • Account Manager

    6 months ago

    Surrey, Canada A & A Contract Customs Brokers Full time

    Company Description **At A & A, we’re looking for accomplished professionals in the customs brokerage and logistics industry who are obsessed with exceeding customer expectations and providing best-in-class relationship management and support to our customers. As part of the A & A Client Services team, you'll represent the A & A brand, values &...

  • Human Resources Coordinator

    2 months ago

    Surrey, Canada Pacific Customs Brokers Ltd Full time

    The PCB Global Trade Management Group is seeking a Human Resources Coordinator for our Canadian & US operations. Reporting to the HR Manager, you will mostly work out of our Surrey Head Office. You will be responsible for recruitment for a wide variety of roles, performance review coordination, training management, and other administrative duties. This is a...

  • Accounts Receivable Coordinator

    6 months ago

    Surrey, Canada A & A Contract Customs Brokers Full time

    Company Description There are jobs and there are careers. At A & A, our purpose is helping people and we want to partner with you to grow your career while working in the customs brokerage and international trade industry. If you are looking for the opportunity to challenge yourself while learning new skills and working with a great team of professionals,...

  • Freight Quoting and Inside Sales

    4 days ago

    Surrey, Canada Pacific Customs Brokers Full time

    Join Pacific Customs Brokers, a leading player in the global logistics and customs brokerage industry since the 1950s. As an Inside Sales Representative, you will be an integral part of our dynamic team, contributing to our mission of facilitating seamless freight management and supply chain solutions for businesses worldwide. If you are passionate about...

  • Customer Service Coordinator

    3 weeks ago

    Surrey, British Columbia, Canada Goodrich Terminal 2012 Ltd Full time

    Goodrich Terminal 2012 LtdJob Title: Customer Service CoordinatorWe are seeking a highly organized and reliable Customer Service Coordinator to join our team at Goodrich Terminal 2012 Ltd. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, coordinating travel arrangements, and maintaining accurate...

  • Administrative Support Specialist

    4 weeks ago

    Surrey, British Columbia, Canada Hotspot Customs Ltd. Full time

    Job Title: Administrative Support SpecialistJob Summary: We are seeking an experienced Administrative Support Specialist to join our team at Hotspot Customs Ltd. The successful candidate will be responsible for providing administrative support to our team members, ensuring the smooth operation of our office.Key Responsibilities:Arrange and coordinate...

  • Logistics Coordinator

    2 weeks ago

    Surrey, British Columbia, Canada Supreme Glass and Shower Doors Ltd. Full time

    Job TitleLogistics CoordinatorAbout UsWe are Supreme Glass and Shower Doors Ltd., a leading manufacturer of glass shower doors and enclosures. Our company is committed to delivering high-quality products and exceptional customer service.Job DescriptionWe are seeking a skilled Logistics Coordinator to join our team. As a Logistics Coordinator, you will be...

  • Operations Coordinator

    6 months ago

    Surrey, Canada PERI Formwork Systems, Inc. Full time

    Come join PERI Canada, where every team member is an ambassador asked to make PERI unique and successful, as we tackle future challenges together as one team! Why Join? Competitive Compensation & Retirement package Growth Development & Training opportunities Great Team Environment that is diverse, inclusive, and innovative Culture built on mutual respect,...

  • Customer Service Coordinator

    6 months ago

    Surrey, Canada Advance Wire Products Ltd Full time

    Advance Wire Products Ltd. (AWP) is North America’s leading designer and manufacturer of innovative merchandising solutions for the retail grocery, convenience, and pharmacy market. We are growing and have an immediate requirement for a **Customer Service Coordinator** to join our Surrey team. We are deeply committed to our mission, which is to help drive...

  • Executive Support Professional

    2 weeks ago

    Surrey, British Columbia, Canada Hotspot Customs Ltd. Full time

    About the RoleHotspot Customs Ltd. is seeking an Executive Support Professional to join our team.This is a permanent, full-time opportunity working 40 hours per week in a fast-paced environment with repetitive tasks.ResponsibilitiesArrange and coordinate seminars, conferences, and other events.Schedule and confirm appointments for management and staff.Answer...

  • Customer Service Coordinator

    2 weeks ago

    Surrey, British Columbia, Canada Bagga Jewel's Inc. Full time

    Job Title: Customer Service CoordinatorWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Bagga Jewel's Inc.About the Role:The successful candidate will provide exceptional customer service, ensuring that all interactions with clients are positive and professional.They will be responsible for arranging...

  • Customer Service Coordinator

    2 months ago

    Surrey, Canada Advance Wire Products Ltd Full time

    Advance Wire Products Ltd. (AWP) is North America’s leading designer and manufacturer of innovative merchandising solutions for the retail grocery, convenience, and pharmacy market. We are growing and have an immediate requirement for a **Customer Service **Coordinator** to join our dynamic team in Surrey. We are deeply committed to our mission, which is...

  • Customer Care Coordinator

    5 months ago

    Surrey, Canada Northern Dock Systems Inc. Full time

    **Who are we?** We are Northern Docks Systems, an industry leader in the sales, installation and service of industrial energy-efficient overhead doors and HVLS (high-volume low speed) fans. We have dedicated departments geared towards developing strategic and customized full-scale solutions to enhance safety, productivity, and efficiency for our customers...