Junior Customs Clearance Coordinator

2 months ago

Surrey, Canada BorderBuddy Full time
Job Description

The Junior Customs Clearance Coordinator plays a role in preparing customs documentation and ensuring compliance with laws related to importing and exporting shipments. The coordinator is responsible for reviewing and processing customs documents, determining duties and taxes, processing of payment on behalf of clients and communicating effectively with various stakeholders such as clients, customs, carriers, and freight forwarders. The role is essential to maintaining smooth operations in the shipping and logistics industry.

Job Description

Major duties and responsibilities include:

Customs Documentation and Compliance:

  • Prepare and review customs documentation for imports and exports.

  • Process B3 entries, ensuring compliance with company policies and Canada Customs regulations.

  • Correct Canada Customs rejected entries.

  • Classify goods using correct HS tariff classifications.

  • Liaise with importer and CBSA  to arrange and facilitate required documentation during customs examinations.

Client and Stakeholder Interaction:

  • Handle general inquiries from clients, customs, freight forwarders, and carriers via phone, slack and email.

  • Handle client billing.

  • Write detailed notes and instructions related to client interactions and relevant parties (e.g., Freight Forwarder, CBSA, Carriers).

  • Maintain and update the client database to ensure accuracy of records.

  • Resolve difficult situations effectively.

Sales Support:

  • Provide basic support for cross-selling of BorderBuddy's services to existing and potential clients, as required.

Operational Efficiency:

  • Complete and close files in a timely and accurate manner, in line with company and customs policies.

  • Proactively identify and resolve issues to ensure seamless customs clearance.

  • Support the team by taking on additional duties as required.


Qualifications

Experience:

  • Minimum of one (1) to three (3) years of experience in a customs brokerage role with hands-on experience in processing all modes of transport.

  • Experience with CargoWise and CANdata is considered an asset.

Skills:

  • Strong verbal and written communication skills; ability to communicate effectively with clients, customs authorities, and other stakeholders.

  • Proficiency in English is required; knowledge of Mandarin is considered an asset.

  • Exceptional problem-solving skills and ability to work well under pressure.

  • Excellent interpersonal and customer service skills.

  • Strong organizational skills, flexibility, and reliability.

  • Proficiency with computers and software; detail-oriented, resourceful, and eager to learn.

  • Must be a team player - like seriously, prove it.



Additional Information

At BorderBuddy we offer our staff a relaxed work atmosphere, a supportive work environment as well as a competitive compensation package (health & dental benefits, RRSP contribution, tuition reimbursement programs, professional training, and paid time off).  BorderBuddy is an excellent place to develop your career.

Working Conditions

  • Our standard work schedule is 37.5 hours per week. Given our business operates around the clock, 24/7/365, you may be required to work some additional hours, including weekends and overtime, as needed.

  • 100% remote role (you will be provided with all the IT equipment required to successfully complete your tasks), candidates must reside and work from within Canada.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

 

  • Customs Clearance Coordinator

    1 month ago

    Surrey, British Columbia, Canada A & A Customs Brokers Full time

    Job Title: Customs Clearance CoordinatorAt A & A Customs Brokers, we're seeking a highly organized and detail-oriented Customs Clearance Coordinator to join our team. As a key member of our Operations team, you will be responsible for ensuring the prompt and accurate processing of customs clearances for our highway, rail, and ocean shipments...

  • Customs Clearance Coordinator

    3 weeks ago

    Surrey, British Columbia, Canada A & A Customs Brokers Full time

    About This Role    At A & A Customs Brokers, we are seeking an exceptional Customs Clearance Coordinator to join our team. As a key member of our operations team, you will be responsible for the prompt and accurate processing of customs clearances for our highway, rail, and ocean shipments electronically.Key ResponsibilitiesHandling general inquiries...

  • Customs Clearance Coordinator

    5 months ago

    Surrey, Canada A & A Contract Customs Brokers Ltd. Full time

    **Position Overview** As the Customs Clearance Coordinator, you will be playing a crucial role in facilitating a smooth passage of goods through the US/Canada borders by ensuring compliance with customs regulations. This is a **remote position** with working hours from **8:30 a.m. to 5 p.m. PST**, Monday through Friday, working 37.5 hours a week, reporting...

  • Customs Clearance Coordinator

    6 months ago

    Surrey, Canada A & A Customs Brokers Full time

    Company Description At A & A, we’re looking for individuals with a willingness to learn and grow within the customs brokerage and logistics industry and who are obsessed with exceeding customer expectations and providing best-in-class support to our customers. As part of the A & A Operations team, you'll represent the A & A brand, values, and...

  • Intermediate Customs Release/customs Clearance Agent

    6 months ago

    Surrey, Canada Pacific Customs Brokers Full time

    Tired of working for a logistics company where customs brokerage is a cheap afterthought? Or where you're stalled in mid-career because you're in a tiny branch office of a company too big to remember you even work there? Founded in the 1950s, Pacific Customs Brokers has been providing premium brokerage services for over 65 years and has become one of the...

  • Junior Office Coordinator

    3 weeks ago

    Surrey, British Columbia, Canada Dreamline Glass and Shower Door Ltd. Full time

    Job DescriptionWe are seeking an exceptional Junior Office Coordinator to join our team at Dreamline Glass and Shower Door Ltd.This is a full-time opportunity with an estimated salary of $50,000 - $65,000 per year.Company Overview: Dreamline Glass and Shower Door Ltd. is a leading provider of glass and shower door solutions.Job Summary: The Junior Office...

  • Junior A/r Clerk

    3 days ago

    Surrey, Canada Pacific Customs Brokers Full time

    **Job Summary** For over 60 years, Pacific Customs Brokers has operated as Western Canada's premier customs brokerage. We assist importers of any size in ensuring their goods are eligible to enter Canada. From reviewing their paperwork, to making the customs declaration, to providing advisory services, we do it all. As part of a holdings group of nine...

  • Junior Office Coordinator

    2 weeks ago

    Surrey, British Columbia, Canada Walia Foods Full time

    Job Title:Junior Office CoordinatorAbout the Role:We are seeking a detail-oriented and organized Junior Office Coordinator to join our team at Walia Foods. As an Administrative Assistant, you will play a vital role in ensuring the smooth operation of our office by performing various administrative tasks.Responsibilities:Administrative Support: Provide...

  • Junior Operations Coordinator

    2 weeks ago

    Surrey, British Columbia, Canada NORTHWEST TRUCK LINES INC. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Junior Operations Coordinator to join our team at NORTHWEST TRUCK LINES INC. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day operation of our business.

  • Junior Office Coordinator

    2 weeks ago

    Surrey, British Columbia, Canada AMJ AUTO SALES LTD. Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Junior Office Coordinator to join our team at HIGH WEST TRANSPORTATION LTD.The successful candidate will be responsible for establishing and maintaining office procedures, scheduling appointments, and providing exceptional customer service.Key Responsibilities:Determine and establish...

  • Operations Coordinator

    3 weeks ago

    Surrey, British Columbia, Canada Hotspot Customs Ltd. Full time

    We are seeking a highly organized and detail-oriented Operations Coordinator to join our team at Hotspot Customs Ltd.This role will be responsible for coordinating seminars, conferences, and other events. You will schedule appointments, answer telephone calls, and relay messages. Additionally, you will compile data, statistics, and other information, order...

  • Junior Office Coordinator

    2 weeks ago

    Surrey, British Columbia, Canada Gourmet Savories Inc. Full time

    Job DescriptionGourmet Savories Inc. is seeking a detail-oriented and organized Junior Office Coordinator to join our team.This role is responsible for providing administrative support to our management team, ensuring the smooth operation of our office.We are looking for someone with excellent communication skills, who can multitask, be accurate, and have...

  • Office Coordinator

    3 weeks ago

    Surrey, British Columbia, Canada Hotspot Customs Ltd. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Hotspot Customs Ltd. This role is responsible for providing administrative support to our team, including scheduling appointments, coordinating seminars, and maintaining inventory.Key Responsibilities:Scheduling and Coordination: Schedule and confirm...

  • Framing Construction Assistant

    2 weeks ago

    Surrey, British Columbia, Canada Junior Framing Ltd. Full time

    About Junior Framing Ltd.We are seeking a skilled Framer Helper to join our team at Junior Framing Ltd. This role offers an excellent opportunity for individuals who are passionate about construction and willing to learn on the job.Salary & BenefitsThe estimated annual salary for this position is around $45,000-$55,000, depending on experience. We offer a...

  • Early Childhood Care Specialist

    1 week ago

    Surrey, British Columbia, Canada Junior Scholars Educational Childcare Ltd. Full time

    Job OverviewWe are seeking a dedicated and passionate Early Childhood Care Specialist to join our team at Junior Scholars Educational Childcare Ltd.Salary and BenefitsThe estimated salary for this position is $45,000 - $55,000 per year, depending on qualifications and experience. In addition to a competitive salary, we offer a comprehensive benefits package,...

  • Junior Office Coordinator

    4 weeks ago

    Surrey, British Columbia, Canada Bds Job Agency Ltd Full time

    Bds Job Agency Ltd is seeking a highly organized and detail-oriented Junior Office Coordinator to join our team.Key Responsibilities:Supervise other workers and ensure the smooth operation of our office.Train other workers on new procedures and policies.Record and prepare minutes of meetings, seminars, and conferences.Determine and establish office...

  • Junior Strata Manager

    3 months ago

    Surrey, Canada Paradigm Property Management Full time

    **Role Overview**: We are seeking a motivated and enthusiastic Junior Strata Agent to join our team. This role is ideal for individuals looking to kick-start their careers in strata management. As a Junior Strata Agent, you will work closely with our experienced team members, gaining exposure to various aspects of strata management, including owner...

  • Junior Project Manager

    6 months ago

    Surrey, Canada Essence Properties Full time

    Salary: **Junior Project Manager** At Essence Properties, we're focused on providing our customers with the home of their dreams. We build detached homes, multi-family condos, and town-home communities in the Fraser Valley and Metro Vancouver area. Our success rests on our exceptional workmanship, first class customer service, community leadership, and the...

  • Account Manager

    6 months ago

    Surrey, Canada A & A Contract Customs Brokers Full time

    Company Description **At A & A, we’re looking for accomplished professionals in the customs brokerage and logistics industry who are obsessed with exceeding customer expectations and providing best-in-class relationship management and support to our customers. As part of the A & A Client Services team, you'll represent the A & A brand, values &...

  • Human Resources Coordinator

    2 months ago

    Surrey, Canada Pacific Customs Brokers Ltd Full time

    The PCB Global Trade Management Group is seeking a Human Resources Coordinator for our Canadian & US operations. Reporting to the HR Manager, you will mostly work out of our Surrey Head Office. You will be responsible for recruitment for a wide variety of roles, performance review coordination, training management, and other administrative duties. This is a...