Customs Clearance Coordinator

5 months ago


Surrey, Canada A & A Contract Customs Brokers Ltd. Full time

**Position Overview**

As the Customs Clearance Coordinator, you will be playing a crucial role in facilitating a smooth passage of goods through the US/Canada borders by ensuring compliance with customs regulations.

This is a **remote position** with working hours from **8:30 a.m. to 5 p.m. PST**, Monday through Friday, working 37.5 hours a week, reporting directly to the Canadian Release Operations Manager.

**About us**:
A & A has been in business for nearly 45 years and we specialize in customs brokerage - but we are not your average broker. We are a values-based organization and a dedicated group of professionals who value teamwork, learning and development, and cutting-edge innovation—all while enjoying the journey We take a great deal of pride in developing long-term relationships and in supporting our community and our environment.

**Major duties and responsibilities include, but are not limited to**:

- Review documentation and prepare customs release entries for processing
- Communicate with customers to clear shipments, close entries, provide updates, and resolve paperwork issues and customs holds
- Handle and resolve difficult or challenging situations while maintaining first-class service to all internal and external customers
- Maintain strong knowledge of all ports across Canada and the USA
- Assign correct tariff classifications
- Assist in ensuring that all entries are released, classified, and billed accurately and in a timely manner
- Responsible for ensuring that Canadian and U.S. customs regulations are adhered to when completing import and export documents to facilitate the movement of cross-border shipments
- Other duties as required

**Qualifications**
- Previous customs entry release experience
- Experience with ITMR4 is preferred
- Experience processing entries across different modes of transportation (highways, rail, air, ocean) is an asset
- Certified Customs Specialist (CCS) designation or Licensed Customs Broker (LCB) is an asset
- High work standards, high level of accuracy
- Ability to handle large volumes of work and meet tight deadlines
- Works well independently
- Strong customer service orientation
- Quick learner and a desire to learn
- Results-driven
- Ability to multi-task
- Strong communication skills

**Why choose A&A?**
- **Outstanding Reputation**:

- **Innovative Benefits**:
Enjoy amazing benefits including our unique Honeymoon Hi-5 program, providing paid time off, Learning & Tuition reimbursement, and other exclusive programs. We invest in our employees' well-being and professional growth.
- **Customs Certification Suppor**t:
We aspire to be the best, and that means hiring the best talent. Partner with us, and we will support you in obtaining Customs Certifications such as the CCS—with a generous $2,000 bonus upon completion.

**We invite you to bring your skills to our company and see what A & A has to offer**

**#ServewithEthusiasm #MakeitHappen #PlayasaTeam #Learn&Grow**

**Job Types**: Full-time, Permanent

Pay: $20.00-$26.00 per hour

**Benefits**:

- Casual dress
- Commuter benefits
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime

**Experience**:

- Customs clearance: 1 year (required)
- ITMR4: 1 year (preferred)

Licence/Certification:

- Licensed Customs Broker/Certified Customs Specialist (CCS) (preferred)

Work Location: Hybrid remote in Surrey, BC V3S 9S2



  • Surrey, British Columbia, Canada A & A Customs Brokers Full time

    Job Title: Customs Clearance CoordinatorAt A & A Customs Brokers, we're seeking a highly organized and detail-oriented Customs Clearance Coordinator to join our team. As a key member of our Operations team, you will be responsible for ensuring the prompt and accurate processing of customs clearances for our highway, rail, and ocean shipments...


  • Surrey, British Columbia, Canada A & A Customs Brokers Full time

    Job Title: Customs Clearance CoordinatorWe are seeking a highly skilled and detail-oriented Customs Clearance Coordinator to join our team at A & A Customs Brokers.Job Summary:The Customs Clearance Coordinator will be responsible for the prompt and accurate processing of customs clearances for our highway, rail, and ocean shipments electronically. This...


  • Surrey, British Columbia, Canada A & A Customs Brokers Full time

    Job Title: Customs Clearance CoordinatorWe are seeking a highly skilled and detail-oriented Customs Clearance Coordinator to join our team at A & A Customs Brokers.Job Summary:The Customs Clearance Coordinator will be responsible for the prompt and accurate processing of customs clearances for our highway, rail, and ocean shipments electronically. This...


  • Surrey, Canada A & A Contract Customs Brokers Full time

    Company Description **At A & A, we’re looking for accomplished professionals in the customs brokerage and logistics industry who are obsessed with exceeding customer expectations and providing best-in-class support to our customers. As part of the Air/Ocean team, you'll represent the A & A brand, values & promise.** As a part of the Air Ocean release...


  • Surrey, British Columbia, Canada A & A Customs Brokers Full time

    Job Title: Customs Clearance CoordinatorAbout the Role:We are seeking a highly organized and detail-oriented Customs Clearance Coordinator to join our team at A & A Customs Brokers. As a key member of our Operations team, you will be responsible for ensuring the prompt and accurate processing of customs clearances for our highway, rail, and ocean shipments...


  • Surrey, British Columbia, Canada A & A Customs Brokers Full time

    Job Title: Customs Clearance CoordinatorAbout the Role:We are seeking a highly organized and detail-oriented Customs Clearance Coordinator to join our team at A & A Customs Brokers. As a key member of our Operations team, you will be responsible for ensuring the prompt and accurate processing of customs clearances for our highway, rail, and ocean shipments...


  • Surrey, Canada A & A Customs Brokers Full time

    Company Description At A & A, we’re looking for individuals with a willingness to learn and grow within the customs brokerage and logistics industry and who are obsessed with exceeding customer expectations and providing best-in-class support to our customers. As part of the A & A Operations team, you'll represent the A & A brand, values, and...


  • Surrey, British Columbia, Canada BorderBuddy Full time

    Job Title: Customs Clearance CoordinatorWe are seeking a highly organized and detail-oriented Customs Clearance Coordinator to join our team at BorderBuddy. As a key member of our operations team, you will play a critical role in ensuring the smooth clearance of imports and exports.Key Responsibilities:Prepare and review customs documentation for imports and...


  • Surrey, British Columbia, Canada BorderBuddy Full time

    Job Title: Customs Clearance CoordinatorWe are seeking a highly organized and detail-oriented Customs Clearance Coordinator to join our team at BorderBuddy. As a key member of our operations team, you will play a critical role in ensuring the smooth clearance of imports and exports.Key Responsibilities:Prepare and review customs documentation for imports and...


  • Surrey, British Columbia, Canada BorderBuddy Full time

    Job Title: Junior Customs Clearance CoordinatorWe are seeking a highly organized and detail-oriented Junior Customs Clearance Coordinator to join our team at BorderBuddy. As a key member of our customs brokerage team, you will play a vital role in ensuring seamless customs clearance for our clients.Key Responsibilities:Prepare and review customs...


  • Surrey, Canada Pacific Customs Brokers Full time

    Tired of working for a logistics company where customs brokerage is a cheap afterthought? Or where you're stalled in mid-career because you're in a tiny branch office of a company too big to remember you even work there? Founded in the 1950s, Pacific Customs Brokers has been providing premium brokerage services for over 65 years and has become one of the...


  • Surrey, Canada BorderBuddy Full time

    Job DescriptionThe Junior Customs Clearance Coordinator plays a role in preparing customs documentation and ensuring compliance with laws related to importing and exporting shipments. The coordinator is responsible for reviewing and processing customs documents, determining duties and taxes, processing of payment on behalf of clients and communicating...


  • Surrey, British Columbia, Canada A & A Customs Brokers Full time

    Job SummaryA & A Customs Brokers is seeking a highly skilled Customs Clearance Coordinator to join our team. As a key member of our Operations Release team, you will serve as the primary contact for our Canadian customers, handling general inquiries, reviewing documentation, and preparing customs release entries for processing.Main ResponsibilitiesHandle...


  • Surrey, British Columbia, Canada A & A Customs Brokers Full time

    Job SummaryA & A Customs Brokers is seeking a highly skilled Customs Clearance Coordinator to join our team. As a key member of our Operations Release team, you will serve as the primary contact for our Canadian customers, handling general inquiries, reviewing documentation, and preparing customs release entries for processing.Main ResponsibilitiesHandle...


  • Surrey, British Columbia, Canada Hotspot Customs Ltd. Full time

    We are seeking an Administrative Coordinator to join our team at Hotspot Customs Ltd. The successful candidate will be responsible for arranging and coordinating seminars, conferences, and other events. They will also schedule and confirm appointments, answer telephone calls and relay messages, and compile data and statistics. Additionally, they will order...


  • Surrey, British Columbia, Canada Hotspot Customs Ltd. Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at Hotspot Customs Ltd. as an Administrative Assistant.Key ResponsibilitiesEvent Planning: Coordinate and arrange seminars, conferences, and other events to support the company's objectives.Scheduling: Schedule and confirm appointments, meetings,...


  • Surrey, British Columbia, Canada Hotspot Customs Ltd. Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at Hotspot Customs Ltd. as an Administrative Assistant.Key ResponsibilitiesEvent Planning: Coordinate and arrange seminars, conferences, and other events to support the company's objectives.Scheduling: Schedule and confirm appointments, meetings,...


  • Surrey, British Columbia, Canada Hotspot Customs Ltd. Full time

    Job SummaryWe are seeking an organized and detail-oriented Administrative Coordinator to join our team at Hotspot Customs Ltd. The successful candidate will be responsible for arranging and coordinating seminars, conferences, and other events. They will also schedule and confirm appointments, answer telephone calls and relay messages, and perform data entry...


  • Surrey, British Columbia, Canada Hotspot Customs Ltd. Full time

    Job SummaryWe are seeking an organized and detail-oriented Administrative Coordinator to join our team at Hotspot Customs Ltd. The successful candidate will be responsible for arranging and coordinating seminars, conferences, and other events. They will also schedule and confirm appointments, answer telephone calls and relay messages, and compile data and...


  • Surrey, British Columbia, Canada Hotspot Customs Ltd. Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Hotspot Customs Ltd. as an Administrative Coordinator.Key ResponsibilitiesEvent Planning: Coordinate and arrange seminars, conferences, and other events to support the company's objectives.Scheduling: Schedule and confirm appointments, meetings,...