Administrative Assistant

1 month ago


Brantford, Canada Robert Half Full time

We are excited to invite applications for the position of an Administrative Support professional within our HVAC client. We are seeking a highly organized and proactive individual who can ensure our daily administrative operations are running smoothly, effectively supporting our team and customers. This is an in office position located in Hamilton, On.

Key Responsibilities:

  1. Coordinate and dispatch HVAC service technicians based on scheduling and customer requests
  2. Maintain and manage accurate service database records
  3. Prepare, send, and process customer invoices promptly
  4. Send required documents to customers and maintain correspondence records
  5. Add relevant service data to Service Fusion swiftly
  6. Register warranties for HVAC units, ensuring accurate recording
  7. Process warranty claims for parts and labor as per company guidelines
  8. Assist in managing inventory levels, tracking parts, and materials
  9. Renew and manage commercial maintenance contracts
  10. Serve as the primary contact point for customers, resolving issues when necessary
  11. Process payments and maintain transaction records
  12. Enter and track HVAC division expenses



Qualifications:

  1. High school diploma or equivalent; additional education in business administration is a plus
  2. Prior experience in an administrative role within the HVAC or construction industry is preferred
  3. Familiarity with service management software; particularly Service Fusion
  4. Strong organizational skills and attention to detail


Offering:

  • excellent health and dental benefits plus health spending account
  • opportunity for learning and progression
  • 3 weeks vacation

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. All applicants applying for Canadian job openings must be authorized to work in Canada.

Only job postings for jobs located in Quebec appear in French.

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