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Clinic Manager
4 months ago
FYidoctors is seeking a Clinic Manager on a Full-Time, permanent basis at our practice in Ottawa- Westboro. This clinic is open Monday to Friday with Saturday a potential in the future.
The Clinic Manager will be responsible for coaching staff on processes, programs, and product, as well as for education. The Practice Coach will also become fully cross-trained so that they can assist staff with patient service and sales. The ideal candidate will have previous retail optical experience as a manager and/or customer service specialist.
This team member will work a schedule of 40 hours per week, Mondays through Saturdays.
How You’ll Benefit
Competitive salary and benefits Comprehensive rewards package Rapid and continued growth, ensuring a constantly challenging and rewarding environment A workplace culture where collaboration is fostered Ongoing training and development opportunitiesResponsibilities
Fostering collaboration and teamwork among practice staff Building trust and commitment with your work group Training, development and coaching of staff to FYidoctors processes, programs, and products Delivering legendary customer service along with perfect quality eyewear Setting and obtain clinic revenue goals Hiring, onboarding and training of new staff Scheduling of staff/doctors AR/AP Benefits submissions and tracking (OHIP and third party) Banking deposits and reconciliations Inventory management All leadership aspects of daily clinic operationsThe Successful Candidate
Minimum two years experience in a customer service focused retail environment Minimum one year experience in a coaching or leadership role Experience in an optical environment would be considered an asset Excellent organization and time management skills Excellent oral and written communication skills Ability to adapt and respond quickly to changing priorities via critical thought and problem solving A reputation for delivering results through successful people management General PC knowledge including Microsoft Office (Word, Excel, PowerPoint, Outlook)About Us
We started in 2008 as a small group of independent like-minded optometrists in Alberta. We were determined to provide excellent, personalized care first when many in our industry were putting profits over patients. have helped us grow into Canada’s largest eye care provider with over 300 clinics coast-to-coast. Through it all, we've kept our patients first.
From our lab to our practices to our home office, we are committed to enhancing the lives of our patients and maintaining a positive, supportive environment where all our people can thrive and grow professionally and personally. Together, we proudly stand for the strength of the optometric profession and the preservation of patient care.
How to Apply
All applications will be sent to the attention of the hiring manager.
Our careers page can be found here; . Search Clinic Manager , and the preferred location when navigating the careers site.
We thank all candidates for their interest. Only those selected for an in
