OS&D Coordinator

2 weeks ago

Calgary, Canada TransX Group of Companies Full time

TRANSX GROUP OF COMPANIES

Operating for over 50 years; the TransX Group of Companies is one of the largest Canadian providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and over 4000 trucks, trailers, and containers, our team is dedicated to building strong business relationships and providing service excellence to support our customer’s business needs.

SUMMARY – OS&D Coordinator

Shift: Monday to Friday; 7:00 a.m. to 3:00 p.m.

The TransX Group of Companies has an exciting opportunity for an OS&D Coordinator to join the Operations department in our New Westminster facility, reporting to the Dock Manager.

Our Mission is to become the industry leader of the driver experience. We consider the driver to be the front line of our company. We strive to be consistently surpassing driver expectations by supporting all drivers in successfully meeting utilization targets while honoring home time. Our fleet team will be satisfied once our drivers have successfully met their full potential. As a leader within TransX, the position is expected to align with the TransX Core Values for Teamwork, Safety, Innovation, Accountability, Integrity, and Respect.

KEY ACTIVITIES

Duties and responsibilities include, but are not limited to:

Inspecting shipments to validate claimsWorking with claimants to assess and recreate scenarios to assess liabilityAddressing overage, shortage, and damage issuesResearching claims, analyzing root causes, and determining solutions, and communicating findingsLocating overages, shortages, and damaged freightHandling many different types of freight; including Hazmat MaterialsMaintaining a clean and organized OS&D areaPreparing all paperwork and the repackaging on all OS&D freightResearching and resolving OS&D freight issuesMaintaining accurate records for reporting all OS&D freight on a daily/weekly basis to service center managementAssisting with answering phones, providing quality customer service, and resolving customer concerns efficiently

SKILLS & KNOWLEDGE

Education

High School Diploma – Preferred

Experience

Intermediate to advanced computer skills in Microsoft OfficePrevious OS&D experience in the transportation industry preferredAbility to prioritize tasksEnjoy working under pressure in a demanding and time-sensitive work environmentHigh tolerance for ambiguityExcellent written and oral communication skills in both French and EnglishDemonstrated positive interpersonal skillsPositive work attitude

BENEFITS & PERKS

WHY JOIN TRANSX?

Large, Canadian owned company Operating for over 50 yearsLeading transportation and logistics services 11 Terminals across North America Competitive compensation Partnered training programs and learning supports

BENEFITS

Comprehensive group health benefitsRRSP company match programs Referral bonus program Training and tuition reimbursement

RECOGNITION PROGRAMS

Annual employee recognition & appreciation events Years of service awardsEmployee spotlights in our TransX NewsletterSafety recognition Annual performance incentives

OTHER PERKS

Employee and family assistance programEncouraged work-life balance Corporate discounts at partnered organizations (gyms, travel, clothing, equipment, etc.) Team environment Professional & personal growth

APPLY TODAY

If you have a passion for results and want to grow your career with a dynamic and growing industry leader, please submit your resume with a cover letter. 

TransX is an equal opportunity employer with a strong commitment to the individual and collective growth of our employees and a commitment to diversity and inclusiveness in the workplace. 

We thank all candidates for their interest; however, only candidates selected for an interview will be contacted. 

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