Communications Coordinator

1 month ago

Calgary, Canada Calgary Inter-Faith Food Bank Society Full time

Job Information

Job Category:
Social Services

**Experience**:
2 - 5 years

**Education**:
Certification

The Calgary Food Bank is the first line of emergency food support for families and individuals facing crisis. As the city’s main charitable food hub and the most accessible food bank we have the capacity to serve families, individuals, and organizations to fight hunger. **We ae currently recruiting a Communications Coordinator to join our Community Engagement team**. Our Community Engagement team is responsible for Communications, Fund Development, Donations Processing, Events and Research.

The Communications Coordinator will work in collaboration to contribute to new communication ideas while executing on the priority communications needs for the Calgary Food Bank, both internally and externally.

**Responsibilities**:

- Write, edit, fact-check and proofread materials for targeted audiences for external and internal purposes.
- Reply, monitor, and engage with external audiences across social media platforms including google reviews and Volunteer Facebook page.
- Provide and produce photography and video content for multiple audiences and platforms.
- Responsible for gathering analytics for earned media and social media using platforms such as Meltwater and Hootsuite.
- Website updates including program pages, job postings and blog posts.
- Act as a point of contact for media requests, providing media relations support.
- Provide on-site communications support at events, capturing photos, video, and quotes.
- Assist with external fundraising or information pages as needed (Canada Helps, Charity Village).
- Work directly with the Communications lead to achieve organizational communication goals, and maintain the brand, image, voice, and mission of the Calgary Food Bank.
- Liaise with Calgary Food Bank staff across all departments to coordinate, guide and mentor internal and external messages, ensuring alignment with the organization’s brand, image, voice and mission.
- In collaboration with the Communications team, coordinate the development and implementation of a communications strategy.
- Minimum of 3 years’ experience in fundraising, business development or marketing for a non-profit organization.
- Exceptional writing skills with attention to detail.
- Strong communication abilities with a wide variety of audiences and settings (one-on-one and public speaking).
- Literate in website management and design.
- Social media proficiency.
- Effective research and reporting abilities.
- Able to work independently and provide timely reporting on progress.
- Able to establish a professional and friendly relationship from first contact.
- Understanding of not-for-profit organizations and the charitable sector.
- Ability to be nimble, multi-task and establish priorities while working under pressure in a fast-paced environment with sometimes competing deadlines and tight turnaround times.
- Must own a vehicle and have a class 5 driver's license.

This is a regular, full-time position working, 40 hours per week (including a half hour unpaid lunch break) 5 days a week, 8 hours per day. Working conditions are normal for an office environment and may require occasional visits to the warehouse and events.

Benefits of Working at the Calgary Food Bank include:

- Extended health care and dental benefit plan
- Health Spending Account
- Insurance plan (AD&D, Life and Disability)
- 8% RRSP Matching program
- Employee and Family Assistance Program
- Vacation and Sick days
- On-site gym
- Casual dress
- On-site parking

**Interested applicants must submit a cover letter, resume and at least 3 samples of their work by February 9, 2024. Examples can include news releases, blog or newsletter articles or successful social media posts. We thank all applicants for their interest; suitable applicants will be contacted for further discussion and/or interview.

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