Customer Service/Admin
3 weeks ago
Customer Service/Admin
Location: Keele & Hwy 7 area
Hours: 7:00 -3:00pm (1/2 hr. lunch )
Salary: $50,000
Benefits: medical/dental/vision
Vacation: 4% on each pay
PERK: $120/yr. towards steeled toed shoes
Duties and Responsibilities:
•Processing an assisting with Orders
•Provide exceptional customer service in everyday activities with internal and external customers via phone, fax, and email.
•Receive inbound calls of customer requests and provide resolution to customer concerns.
•Checking and coordinating production needs on the plant floor
•Communicates with other company departments in a respectful, friendly manner, always supplying accurate and complete information to their inquiries or when requesting information from them to assist with a customer question or need.
•Provides administrative support as requested
Skills and Qualifications:
•Min 3+ years customer service/order entry experience
•Must have previous experience from a manufacturing/production facility
•Must be on the ball –rush orders due to working with food products/critical quick turnaround due to expiry dates
•Knowledge/understanding consumer/manufacturing guidelines
•Proficient in excel (creating tables/adding filters), outlook
•Good verbal and written communication skills
•Must have neat handwriting
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