Customer Service/Admin

2 weeks ago


Vaughan, Ontario, Canada AppleOne Full time
Customer Service/Admin

Location:
Keele & Hwy 7 area
Hours: 7:00 -3:00pm (1/2 hr. lunch )

Salary:
$50,000

Benefits:
medical/dental/vision

Vacation: 4% on each pay

PERK:
$120/yr. towards steeled toed shoes

Duties and Responsibilities:

  • Processing an assisting with Orders
  • Provide exceptional customer service in everyday activities with internal and external customers via phone, fax, and email.
  • Receive inbound calls of customer requests and provide resolution to customer concerns.
  • Checking and coordinating production needs on the plant floor
  • Communicates with other company departments in a respectful, friendly manner, always supplying accurate and complete information to their inquiries or when requesting information from them to assist with a customer question or need.
  • Provides administrative support as requested

Skills and Qualifications:

  • Min 3+ years customer service/order entry experience
  • Must have previous experience from a manufacturing/production facility
  • Must be on the ball –rush orders due to working with food products/critical quick turnaround due to expiry dates
  • Knowledge/understanding consumer/manufacturing guidelines
  • Proficient in excel (creating tables/adding filters), outlook
  • Good verbal and written communication skills
  • Must have neat handwriting


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