Customer Service/Admin
2 weeks ago
Location:
Keele & Hwy 7 area
Hours: 7:00 -3:00pm (1/2 hr. lunch )
Salary:
$50,000
Benefits:
medical/dental/vision
Vacation: 4% on each pay
PERK:
$120/yr. towards steeled toed shoes
Duties and Responsibilities:
- Processing an assisting with Orders
- Provide exceptional customer service in everyday activities with internal and external customers via phone, fax, and email.
- Receive inbound calls of customer requests and provide resolution to customer concerns.
- Checking and coordinating production needs on the plant floor
- Communicates with other company departments in a respectful, friendly manner, always supplying accurate and complete information to their inquiries or when requesting information from them to assist with a customer question or need.
- Provides administrative support as requested
Skills and Qualifications:
- Min 3+ years customer service/order entry experience
- Must have previous experience from a manufacturing/production facility
- Must be on the ball –rush orders due to working with food products/critical quick turnaround due to expiry dates
- Knowledge/understanding consumer/manufacturing guidelines
- Proficient in excel (creating tables/adding filters), outlook
- Good verbal and written communication skills
- Must have neat handwriting
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