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Insurance Team Lead

4 months ago

Nelson, Canada BCAA Full time

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.
 

BCAA is hiring a Regular Full-Time Team Lead in our Nelson Service Location

You will be at the front line supporting the delivery of BCAA’s membership and insurance daily sales operations. You will be instrumental in coaching and training your team to drive BCAA’s growth strategy and brand awareness. 

Who you are

You have exceptional critical thinking and problem-solving skills to meet and exceed sales targets

You’re a natural communicator with the ability to build strong relationships at all levels across the organization.

You can lead and inspire others to create an engaging work environment.

A task master with exceptional organizational skills and the ability to juggle multiple priorities.

A self-starter with a willingness to stay up to date with industry trends and products.

During a typical day, you will: 

Guide and support your team to ensure quality service and professionalism at every customer interaction.

Lead financial growth and productivity goals by actively selling membership, insurance products, maintaining renewals and following up with business leads.

Ensure risk management practices are upheld through ongoing document review, documentation, and coaching.

Maintain working knowledge of all BCAA Membership and insurance manuals from best practices, standards, and policies. 

Act as mentor and change champion and coordinate learning needs to improve overall team performance.

What you bring

Completion of Grade 12, along with at least three years of general insurance, sales and service experience and one year of Homeowners Insurance sales

Level 2 Insurance license 

Limited history of errors & omissions and solid understanding of BCAA’s business and systems

Intermediate working knowledge of MS Office (Word, Excel, PowerPoint, Outlook) 

Bonus qualifications:

Level 3 insurance license

Facilitation and training experience

The salary range for this position is $53,098.56 to $66,373.08 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12%, with the opportunity to earn up to 20%