Caseworker

Found in: Talent CA C2 - 2 weeks ago


Toronto, Canada Victim Support Full time

Caseworker

Victim Support has been commissioned to provide a new, bespoke service in Hull and the East Riding of Yorkshire which will provide support to those affected by a recent high profile police incident including fraud and other crime types. Some of the individuals and families affected may also need support with the impact of different trauma responses.

The service has been initially funded for 12 months and the roles will be fixed term to reflect this.

County/Borough Humberside Office location Home based Full time/Part time Full time Hours per week 37.5 Work schedule Monday to Friday Basic Salary £26,010.00 per annum Allowances Home Working Contract type Fixed Term DBS required? Yes End date (if fixed term) 31/03/2025 Police vetting required? Yes Closing Date 14/05/2024 Ref No 5528

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday £500 bonus paid on successful completion of probationary period (pro-rata for part time roles) Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Ongoing training & support with opportunities for career development & progression

About the role:

As a Caseworker within this service, you will;

Support people who are likely to be impacted by the effects of bereavement as well as being victims of crime Make calls to people referred to the service primarily by the police and our dedicated support line Assess their needs and any risks and agree a support plan Make regular contact with the individuals either by phone, video call or face to face as agreed with them Record actions and information on our case management system Be able to talk to them about the Victims’ Code of Practice and the Criminal Justice System Liaise with the police and other statutory and voluntary sector agencies where required

There may also be a requirement to;

Attend multi-agency or other meetings with, or on behalf of, service users Provide support through court and other criminal justice processes Signpost or refer to other agencies including mental health and bereavement services

Dependent on the needs of the service users and the changing face of investigations, there will be a requirement to travel to support service users and attend meetings and other events across Humberside.

The successful Caseworker will be someone with empathy, compassion and a professional outlook who can work in difficult and emotive situations.

Due to the nature of the role, clinical supervision will be offered to all Caseworkers.


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