Facilitator - Ontario Works Life Management Skills

2 weeks ago

Toronto, Canada COSTI Immigrant Services Full time

**Duties**:

- Provide intake, assessment, counselling, and referrals for clients in the Toronto Employment and Social Services Purchase of Employment Services (POES) system.
- Participate in outreach to Toronto Employment and Social Services (TESS) caseworkers.
- Participate in community outreach activities to identify community resources, services, and programs supporting and addressing clients’ issues that are impeding achievements of personal career and overall life goals.
- Prepare and facilitate 8 weeks of small group and individualized virtual workshops covering life skills and life stabilization topics i.e. Stress Management, Mental Health, Housing, Hygiene and Food Security, Self Confidence and Resilience.
- Provide information to clients on how to research community services and supports available to their particular needs, and assist them as necessary in accessing those resources.
- Work together with clients to develop a personalize action plan that will address their short term and long term occupational and training needs. Present this case plan and other service pathways to the TESS Case Workers.
- Provide hands-on training to familiarize clients on using MS Teams chat, emojis etc.
- Provide follow-up and case management including counselling and support for two (2) months after core program completion.
- Record all client service activities and outcomes in the Ontario Works POES system.
- Prepare and submit statistical and services reports into the POES system.
- Participate in community outreach activities.
- Arrange guest speakers as needed.

**Qualifications**:

- Social Services Worker Diploma or equivalent with relevant work experience.
- Minimum twelve (12) months of full-time counselling, facilitation experience. Preference will be

given to those working with Ontario Works marginalized and hard to serve clients.
- Must have experience in facilitating workshop covering at least 6 topics of Life Management Skills (Stress and Time Management, Interpersonal and Communication Skill, Anger Management, social development skills/ emotional intelligence, Problem solving and Decision-making skills) and Life Stabilization Skills (Mental Health, Housing, Hygiene, fitness/wellness strategies and coping skills, family and child support services, education resources and supports, Food Security, Self-Reliance and Confident Building skills).
- Experience working within the Ontario Works POES system is an asset.
- Strong knowledge and experience working with Ontario Works case workers and marginalized client groups from the City of Toronto.
- Must be able to work independently and be self-directed carrying on a full caseload, and possesses strong case management skills.
- Level B Certification in Intake Assessment tools is considered an asset.
- Thorough knowledge of local community-based services and programs that support marginalized groups facing multiple barriers and issues.
- Demonstrated skills providing services using virtual tools: MS Teams, Zoom, high five, web apps, internet, and Windows environment software etc.
- Sensitive to and aware of the social problems facing immigrants and in particular marginalized community groups that are facing multiple barriers to employment and life stabilization issues.
- Life skills Training Coach Certificate would be an asset.
- Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within the past 6 months.
- Must be fully vaccinated against COVID-19

**Location**:

- 2301 Keele Street, Toronto

**Duration of Position**:

- March 4, 2024

**Starting Salary Range**:

- $50,969 - $53,493 per annum plus benefits

**Posting Date**:

- 2024-02-08

**Closing Date**:

- 2024-02-22

**Notes**:

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