Community Caseworker

2 weeks ago

Toronto, Canada St. Michael's Hospital Full time

Withdrawal Management Services (WMS) provides detoxification, assessment, referral, life skills, relapse prevention, education, and case management services to males and females with substance abuse and associated psycho-social issues in residential, day and community settings. The Case Worker is responsible for providing case management counseling and follow-up treatment programs for clients in the Withdrawal Management Program at 892 Dundas St. W, in the community and liaising with the hospital.

**DUTIES & RESPONSIBILITIES**:

- Meets all new clients and acquaints them with the various options/programs available internally/externally to the Withdrawal Management Service.
- Provides support to the clients in identifying personal goals and lifestyle changes.
- Provides counseling for clients and ensures continuity in service while they are awaiting placement in treatment programs.
- Acts as a liaison with the community agencies and hospital to ensure appropriate client referrals.
- Networks with community agencies and hospital and acts as a client advocate for the Withdrawal Management Service.
- Demonstrates excellent ability to develop relationships across the hospital and community agencies
- Meets all new clients and acquaints them with the various options/programs available internally/externally to the Withdrawal Management Service.
- Completes Provincial Assessment Tools when required and develops a discharge plan for each group member.
- Acts as a liaison with the community agencies and hospital to ensure appropriate client referrals.
- Networks with community agencies and acts as a client advocate for the Withdrawal Management Service and Coordinated Access.
- Experience and knowledge of community case management in addictions
- Liaises with primary care providers to ensure services for clients.
- This position would also provide support and additional coverage to the day program and coordinated access for addictions and also to other community withdrawal caseworkers

**QUALIFICATIONS**
- Two year college diploma in Human Services Counseling, or Social Service Worker or university degree preferred with related program that has a significant portion of its course content in addictions or concurrent disorders
- Minimum 2 years working in the addictions field
- Experience working as community addictions caseworker preferred
- Experience working with clients going through withdrawal
- Extensive knowledge of Withdrawal Management Services, addictions and social service resources in the community
- Experience working in a cross-disciplinary team or in a medical environment dealing with addictions
- Crisis Intervention training
- CPR/First Aid
- Excellent written and verbal communications skills
- Experience working with diverse communities
- Ability to work independently
- Competencies in Word, Excel, and PowerPoint
- Ability to work flexible hours
- Experience working with clients with concurrent disorders

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