Operations Manager

6 months ago

Vancouver, Canada Fresh Prep Full time
Who We Are 

Meet Fresh Prep — Canada’s most convenient and sustainable meal kit delivery service.

As a certified B Corporation, we make convenient eating healthy and sustainable for the communities we operate in. We source quality local ingredients whenever possible, and deliver in reusable, recyclable and compostable packaging. We offer 10 chef-created meal kit recipes each week, with options for many lifestyles and preferences including vegetarian and vegan.

In the past few years, we have collected many awards and recognition for our continued pursuit in being a leader in both customer and employee satisfaction. Some awards include The Georgia Straight’s Golden Plates, 23rd and 24th Annual Best of Vancouver award for Best Meal Kit Service, BC’s Top Employers 2024, Top SME 2023, and Climate Smart. Fresh Prep also placed on The Globe and Mail’s prestigious 2023 Canada's Top Growing Companies list.

Who You Are

Collaborative Team Player. You are motivated by collaborative team task achievement and driving a results-oriented culture.

Strong Communicator. Your verbal and written communication skills allow you to get results across easily and quickly, in a friendly and professional manner.

Adaptable. You thrive in a changing environment and are able to pivot direction easily.

Open. You are open to constructive feedback, but aren’t afraid to let your opinions be known. You approach the problem at hand from a strategic and empathetic point of view.

What You'll Be Doing

You will be responsible for multiple production departments including our Order Picking, Cleaning Facility and Sanitation.

As a People Leader, you will ensure roles and responsibilities are clearly defined; performance expectations are well understood and adhered to; mentor Supervisors and Lead Hands through clear instruction, guidance and support; ensure effective training programs are in place; and manage employee feedback constructively.

You will be fully accountable for budget and KPI alignment and will participate in setting annual budget and KPI targets. You will also determine and facilitate initiatives to improve year over year budget and KPI performance.

You will be responsible for overseeing the execution of all production operations, including labour scheduling, material flow synchronization, line optimization and contingency plans.

You will be responsible for other operational aspects including ensuring that food safety and GMP’s are consistently being adhered to; company SOP’s and policies are followed; and regulatory requirements are being met.

You will conduct incident investigations and facilitate corrective actions. You will also be responsible for confirming corrective actions are effective, followed through and are sustained.

You are passionate about general cleanliness, tidiness, and organization of the production facility.

What We Are Looking For

You are articulate. You have strong written, verbal and interpersonal skills. Even better, you practice empathy in all spheres.

You understand the importance of details. You don’t sweat the small stuff and thrive in a fast-paced and ever-changing environment, yet you have a keen ability to recognize nuance.

You are team-oriented. You understand the importance of a positive attitude, you are always seeking personal and professional growth and you are always there to lend a hand.

Happy to work afternoon and evening shifts as required.

What You Can Expect

$110,000.00 per annum

An inclusive, fun workplace filled with fantastic colleagues. We’re a certified B-Corporation and our team is passionate about making a positive difference (and also about food)

The ability to work from our HQ located in beautiful East Vancouver

Comprehensive health benefits (including medical, dental, vision and life-insurance) after 90 days of successful employment.

Food Perks

Please note that the posted salary range for this role may vary based on qualifications, prior experience, or seniority. We are always looking for talented people to join our network, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes but don’t necessarily meet every single point on the job description, or if your desired compensation isn't reflected in this posting, please still get in touch. We’d love to have a chat and see if you could be a great fit.

Fresh Prep is an Equal Opportunity Employer (EOE) and prohibits discrimination of any kind. We value diversity at our company and at all job levels our goal is to be diverse, inclusive and representative of the communities we operate in. We endeavour to recruit, develop and retain the best talent from a diverse candidate pool and truly believe that diversity, equity and inclusion among our team members is vital to our success as a company. We trust that in applying for a role with us you value this as well

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