ITSM Manager

Job Description On-site role in Montreal. About the Role The IT Service Management (ITSM) Project Manager will be a hands-on role responsible for establishing and managing ITSM processes. Reporting to the IT Service Management Manager, this role will be crucial in embedding a culture of continuous improvement, literally building processes from...

On-site role in Montreal.About the RoleThe IT Service Management (ITSM) Project Manager will be a hands-on role responsible for establishing and managing ITSM processes. Reporting to the IT Service Management Manager, this role will be crucial in embedding a culture of continuous improvement, literally building processes from scratch and identifying...

On-site role in Montreal.About the RoleThe IT Service Management (ITSM) Project Manager will be a hands-on role responsible for establishing and managing ITSM processes. Reporting to the IT Service Management Manager, this role will be crucial in embedding a culture of continuous improvement, literally building processes from scratch and identifying...

Titre d'emploi: Analyste en technologie - ITSM Statut: Temporaire (Durée déterminée) Sommaire: Poste temporaire d’une durée de 12 mois (possibilité de renouvellement) Comme analyste en technologie au sein de la Direction - soutien aux centres de services TI (ITSM/GSTI), vous interviendrez dans les infrastructures des systèmes en gestion de...

RESPONSABILITÉS : - Concevoir, développer, configurer, intégrer et optimiser avec la solution ServiceNow; - Paramétrer et personnaliser des modules ServiceNow et ou implantation technique des différents modules (ITSM, CSM, NowPlatform, Mobile, ITBM, Sécurité, etc.); - Participer à des projets d'implantation de modules et instances, particulièrement...

Job Description A career as Senior Director of Disaster Recovery in the ITSM and Disaster Recovery Operations team at National Bank means being the leader of a team working in the field of IR operational resilience. It is through your ability to develop strong collaborative relationships across all areas of the Bank, and specifically, with the...

Skills and Responsibilities: - Responsibilities require extensive knowledge of both hardware and software in order to provide client support which includes installation/deployment, upgrading and troubleshooting hardware, software and mobile device related issues. - Address user tickets regarding hardware, software, and networking - To accurately record,...

Canada, Quebec, Pointe-Claire Permanent / Regular Information Systems POSITION DESCRIPTION **What’s the Job?** The Manufacturing Infrastructure Support Technician position will join a new team dedicated to develop, support, maintain and troubleshoot problems related to the manufacturing IT / OT environments across the Saint Gobain North American...

Stefanini Group is looking for a **Field Service Support Technician** for a globally recognized company based in **Quebec, CA!** **Responsibilities** - ITSMS Tool Set (Ticket Management Software) - Correctly track incidents and calls timely and accurately - Respond to computer related service and trouble calls - Ability to resolve Windows 10 and MAC OS...

Req Id: 417704  At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want...

**IT Analyst - Quality and Compliance** Within the Digital User Solutions Department, under the responsibility of the Assistant Director, Planning & Management of Digital User Solutions and in close collaboration with other leaders in the sector, you will contribute to the achievement of the results of the Operations and Service Management Department. More...

**Experience - 5-10 years** **Key Skills**: **Must handled Transitions and stakeholders, ITSM, Planning, Etc.** - **Language - Bilingual (English and French) mandatory**: - Provide overall planning for service transitions and co-ordinate the resources - Prepare documentation to delineate project anticipations and constraints. - Identifying any issues...

High Level role to Lead, coordinate and assist the desktop support technicians. Manage the day to day activities of the support technicians and provide technical support, training and guidance to staff. Assumes duties as a desktop support technician when assigned. Responsibilities: - Excellent analytical and problem-solving skills Demonstrable experience...

A career as Senior Director of Disaster Recovery in the ITSM and Disaster Recovery Operations team at National Bank means being the leader of a team working in the field of IR operational resilience. It is through your ability to develop strong collaborative relationships across all areas of the Bank, and specifically, with the various IT and BCM partners,...

Req Id: 417704 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you're ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on the...

Description CTG a un poste de consultant à long terme pour un technicien informatique senior de niveau 2-3. Il s'agit d'un travail sur place à Québec sur le projet de pont de l'Île d'Orléans. RESPONSABILITÉS Relevant du directeur adjoint des services de projets informatiques, le technicien informatique senior aura les responsabilités...

Description CTG a un poste de consultant à long terme pour un technicien informatique senior de niveau 2-3. Il s'agit d'un travail sur place à Québec sur le projet de pont de l'Île d'Orléans. RESPONSABILITÉS Relevant du directeur adjoint des services de projets informatiques, le technicien informatique senior aura les responsabilités...

**Analyste en gestion des actifs de service et des configurations** - **Direction générale**: Direction générale des technologies de l’information (DGTI) - **Direction : Direction générale adjointe aux opérations technologiques et à la sécurité (DGAOTS)**: - **Nombre d'emploi à pourvoir : 1**: - **Statut de l’emploi : Régulier**: - **Lieu...

Level 5 Years of experience : 10+ years of experience We are seeking an IT Asset Management (ITAM) Product Owner who will be responsible for defining, maintaining and executing strategic roadmaps for the ITAM Lifecycle products and capabilities within the Company technology environment. The responsibilities include but are not limited to planning, designing...

Level 5 Years of experience : 10+ years of experience We are seeking an IT Asset Management (ITAM) Product Owner who will be responsible for defining, maintaining and executing strategic roadmaps for the ITAM Lifecycle products and capabilities within the Company technology environment. The responsibilities include but are not limited to planning, designing...