Community Outreach Coordinator

1 month ago

Kelowna, Canada Senior Helpers - Kelowna Full time

Community Outreach Coordinator – Kelowna, West Kelowna, Penticton, Summerland, Peachland, Lake Country

At Senior Helpers Kelowna, we are dedicated to providing compassionate, personalized, and dependable in-home care services to seniors in the Okanagan.
Through which, we aim to improve the quality of life for our clients, and their families.

By choosing to work for Senior Helpers, you’re not just helping to ensure exceptional care for our clients, but you’ll be fostering a genuine in-home connection designed to give our clients the absolute best quality of life.

Position Summary: The Community Outreach Coordinator will play a crucial role in generating new client leads and building and nurturing relationships within the community.
This position requires a dynamic individual with excellent communication skills, a passion for senior care, and the ability to work independently while collaborating with our internal team.

Key Responsibilities:

Client Lead Generation:

  • Develop and implement strategies to identify and attract potential clients for Senior Helpers in-home care services.
  • Identify and collaborate with local influence centers i.e.
    hospitals, senior living communities, independent and assisted living, memory care, skilled nursing, rehabilitation, respite care, hospice, home health, and physician practices to create referral networks and drive new business.
  • Attend community events, health fairs, and networking meetings to promote our services and establish connections.

Community Relationship Building:

  • Cultivate and maintain strong relationships with community stakeholders, including physicians, social workers, and senior service organizations.
  • Educate the community about the benefits of in-home senior care and the services offered by Senior Helpers.
  • Act as a liaison between the company and the community, addressing inquiries and concerns with professionalism and empathy.

Administrative and Reporting Duties:

  • Maintain accurate and up-to-date records of outreach activities, client and referral interactions.
  • Prepare regular reports on lead generation activities, and community engagement efforts.
  • Assist with the development of marketing materials and strategies to enhance outreach efforts.

Qualifications:

  • Minimum of 5 years of experience in senior care, home health, or a related field.
  • HCA certification a plus
  • Proven experience in community outreach, sales, or business development preferred.
  • Strong interpersonal and communication skills, with the ability to build rapport with diverse populations.
  • Exceptional organizational skills and attention to detail.
  • Self-starter: Ability to work independently and as part of a team in a fast-paced environment.

Benefits:

  • $25.00 - $35.00 per hour, and performance-based incentives. 
  • Flexible Schedule: Choose days and hours that work best for you.
  • Enrollment in employee group benefits program
  • Opportunities for professional development and continuing education.
  • Supportive and collaborative work environment.
  • Meaningful Work: Make a difference in the lives of seniors and their families.

Senior Helpers of Kelowna Company Culture:

Our company culture is based on strong core values, recognition of achievements, and respect; our caregivers and staff are treated with respect in an inclusive environment, enjoy employee pride and camaraderie, and recognize that the work they do makes a real difference for our clients.

 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial or local laws. 

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