Inside Sales Clerk
4 months ago
Richelieu Hardware Inside Sales/Customer Service Agent - Calgary branch
Richelieu Hardware is looking for an Inside Sales/Customer Service Agent for our Calgary branch
The successful candidate will be responsible for order entry of faxed and emailed orders.
They will answer calls, and emails, related to these orders and provide the necessary follow-up.
Responsibilities
Under the direction of the Inside Sales Supervisor:
Respond promptly and respectfully to customers inquiries. Answers calls received by our call center Process orders made by e-mail, fax and phone Ensure follow up on orders, as required Participate in training sessions on new products Any other related duties.Requirements
High School Diploma Efficient computer keyboarding skills Knowledge of Microsoft Office Experience in customer service Call center experience may be an asset Can work with minimal supervision Ability to absorb a lot of information quickly Team player Good organizational skills Experience in the Cabinet & Millwork or related industry is an asset Experience in Hardware distribution business is an assetAre you interested in this position? We invite you to visit our corporate website at
By submittingtheir application, candidates consent to Richelieu Hardware Ltd. collecting, using and retaining the documents submitted for the sole purpose of evaluatingtheircandidacy. These documents mayberetained by Richelieu Hardware Ltd. for future reference for a period of twelve (12) monthsfollowingreceipt of their application.
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