![Quincaillerie Richelieu Ltee](https://media.trabajo.org/img/noimg.jpg)
Inside Sales Clerk
2 weeks ago
**Who are we?**
Richelieu Hardware is a North American leader and an agent for change in a dynamic and creative industry. We are an importer, distributor and manufacturer of specialty hardware and complementary products.
- Our customers _- More than 110,000 customers in North America: kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, doors and windows, residential and commercial woodworkers, and hardware retailers including renovation superstores.- Our team_ - Over 3,000 people, close to half of whom work in marketing, sales and customer service, nearly 50% of whom are Richelieu shareholders.- Richelieu Hardware Inside Sales/Customer Service Agent - Calgary branchRichelieu Hardware is looking for an Inside Sales/Customer Service Agent for our Calgary branch
**Responsibilities**
Under the direction of the Inside Sales Supervisor:
- Respond promptly and respectfully to customers inquiries.
- Answers calls received by our call center
- Ensure follow up on orders, as required
- Participate in training sessions on new products
- Any other related duties.
**Requirements**:
- High School Diploma
- Efficient computer keyboarding skills
- Knowledge of Microsoft Office
- Experience in customer service
- Call center experience may be an asset
- Can work with mínimal supervision
- Ability to absorb a lot of information quickly
- Team player
- Good organizational skills
- Experience in the Cabinet & Millwork or related industry is an asset
- Experience in Hardware distribution business is an asset
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