Customer Service/inside Sales

2 weeks ago


Calgary, Canada AED Solutions Full time

**Job description**

We are looking for a team player to fill an essential Customer Service - Inside Sales Support role for our Calgary-based fast-paced e-commerce business.

We are looking for a well-organized, self-disciplined person who focuses on outstanding customer service and sales support.

Here is an outline with the details of the position:
**Customer Service / Inside Sales**
- Answering customers on our online chat feature (Freshchat).
- Obtain freight quotes for customer orders.
- Prepare shipping documentation for orders
- Processing transactions and payments.
- Receiving shipments from UPS, FedEx, andother couriers.
- Light packing of some small orders.

**Administrative duties**
- Posting orders/invoices, payments and bills to our sales program, Quickbooks.
- Inbound newly arrived products.

**QUALIFICATIONS**
- Being an e-commerce business, we require a strong computer, online orientation, organization, and listening skills.
- Past Customer Service and Inside Sales are a MUST.
- Knowledge of Microsoft Office is a MUST.
- **QuickBooks experience is an asset.**:

- Excellent communication skills, verbal and written.
- Extremely strong attention to detail.
- Excellent interpersonal skills.

**Salary**: $44,850.00-$65,000.00 per year

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- 8-hour shift

Supplemental pay types:

- Overtime pay

**Experience**:

- Customer Service / Inside sales: 3 years (required)
- QuickBooks: 3 years (is an asset)

**Salary**: $20.00-$40.00 per hour

**Benefits**:

- Casual dress

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Calgary, AB T2C2X7: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 3 years (required)
- QuickBooks: 1 year (required)

Work Location: In person



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