Learning Management System Administrator

4 months ago

Surrey, Canada fortisBC Full time

Affiliation: MoveUP
Employment Status: Full-Time Regular
Salary: $2,370.00 Biweekly
Workplace Flexibility: No
Posting End Date: August 9, 2024

As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.2 million customers. 

We're actively seeking new talent to join our mission of transforming B.C.'s energy landscape. As one of with a diverse team of over 2,600 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.

Responsibilities

Maintain the overall LMS structure (courses, curriculums, etc.) and creates courses, programs/curriculums based on specifications from the instructional designer, manager or business owner. Identifies and communicates opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements to the LMS. Provides troubleshooting assistance for end users regarding logging in to the LMS for contractors and accessing courses for employees. Works with the instructional designers/writers to troubleshoot and resolve technical issues related to accessing the LMS and course content. Creating contractor user accounts and assigning the required training. Prepare reports to enable the identification of gaps in requirements and support the development and execution of personal development plans. Extract reports from various reporting systems import, and develop processes to ensure accuracy and integrity of confidential information. Maintain training records to meet compliance/audit requirements. Review all documentation received is complete before recording to ensure accuracy and compliance. Follow up as needed. Act as primary contact and provide support for managers, supervisors and employees with respect to competencies, training records, requirements and eLearning inquiries and registrations; explains program requirements in accordance with established guidelines and company standards.

Requirements

Certificate in Business Administration or a related field from an accredited post-secondary institution Two (2) years directly related relevant experience Advanced computer skills in Excel (MS Office Suite and enterprise application systems e.g. SAP Ability to exercise judgment, tact and discretion in preparing, disclosing and handling information of a confidential and/or sensitive nature  Ability to establish and maintain effective working relationships Ability to communicate effectively both verbally and in writing Ability to apply time management skills to prioritize and complete assignments within demanding work schedules Ability to work both independently and as part of a team Ability to investigate and resolve problems

What you need to know:

This role is covered under the FortisBC/MoveUP Collective Agreement.  Prior to the interview, Talent Acquisition will conduct a full employee general record review. This will include, but is not limited to: sick leave and attendance records, personnel file review and letters on file.

Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.

To learn more about the recruitment process with FortisBC, please visit the page for additional information. 

FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our .

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