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Manager, Merchant Services

4 months ago

Toronto, Canada Scotiabank Full time

What You’ll Do

:

Contribute to the business development and financial success of Sales through the development of customized client-facing material. Work with Sales, the Proposal Writing team and partner on ad-hoc requests (e.g., process development and execution, executive support, etc.).

Collaborate with the Merchant Services Product and Sales Enablement teams on the merchant services sales journey to ensure success of new sales processes and product capabilities are understood and are utilized across key segments and within the distribution network.

Ensure adherence to the merchant sales governance framework in collaboration with the stakeholders and segment partners. Analyze and evaluate the sales process, identify bottlenecks or inefficiencies, and propose and implement solutions to streamline and improve overall sales operations.

Support the maintenance of sales process documentation, including sales playbooks, standard operating procedures, and best practices. Ensure the sales team is well-informed and adhering to established processes.

Support the fostering of an environment in which the internal stakeholders and external partners pursue effective and efficient operations, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations of operational risk, sales conduct, regulatory and compliance risk.

What You'll Bring:

Degree/post graduate degree, preferably in business, marketing, or a related field

Proven experience in sales operations, enablement, project/portfolio management or similar role

Excellent communication and interpersonal skills to effectively collaborate with internal stakeholders and sales teams

Strong presentation skills with the ability to articulate results, challenges, recommendations and solutions to various people at different levels across the organization

Attention to detail and ability to manage multiple priorities in a fast-paced environment

Knowledge of Global Banking Markets, products, and sales culture

Good understanding of the Small Business, Commercial and Corporate Bank’s objectives, strategies, and structure is also required

Familiarity with sales methodologies, processes, and best practices

3+ years’ experience with stakeholder and vendor management and relevant experience in the merchant services and/or payment industry

Work Arrangement: Work in a standard office-based environment (in-person); non-standard hours are a common occurrence. Moderate travel domestically.

#LI-Hybrid

Interested?

If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

A great opportunity for a position within GTB, which is a key area of focus for Scotiabank

A chance to join a vibrant high-performing team that is supportive and accountable

Working in an inclusive and collaborative environment that encourages creativity, curiosity, and celebrates success

A rewarding career path with diverse opportunities for professional development

Internal development to support your growth and enhance your skills

Career progression opportunities. We hire you for your talent and not just for the job. We want to see you succeed not just in your role but in your career as a whole

This is a full-time role that offers competitive compensation and benefits package