Technical Support Analyst
2 weeks ago
1 year contract
Hybrid GTA
In this role, you will manage account creations, end user security installations, connectivity, configurations, as well as coordinating with vendor and second level support on the resolution of issues.
Responsibilities include:
Provide technical support for O365 applications
Support local and remote users
Manage security patches and updates for operating systems and applications on workstations.
Documenting hardware and software inventory, troubleshooting steps
Write and implement scripts to automate tasks
Respond to escalations and critical incidents, ensuring timely resolution and effective communication with stakeholders.
Skills:
O365 applications, including SharePoint.
Cloud and SaaS-based applications
Workstation configurations.
Commitment to providing exceptional customer service.
Post-secondary diploma from a technical college, or a Bachelor's degree in Computer Science
Apply Today
isgSearch is a leading Canadian recruitment firm based in the GTA specializing in Information Technology. We believe in creating relationships that work.
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