Technical Support Analyst
Found in: Talent CA C2 - 7 days ago
What you will be doing:
Answer questions and help troubleshoot tickets from Uberflip customers by phone/email/web portal etc. Track support ticket activity in an automated support portal Help produce and maintain process documentation and desk-level reference guides to help the team improve efficiency Contribute to the Uberflip Knowledge Base, creating world-class content for all new feature releases or bug fixes; provide technical oversight during the knowledge publishing process
What we're looking for:
You have 1-2 years in a technical support role (preferably in a B2B/Enterprise environment) Hands-on/practical experience in Web Development and programming using HTML, CSS and Javascript Working knowledge of APIs and using them to integrate applications/platforms Working knowledge of Google Analytics, Google Tag Manager and Data Layer concepts Proven communication skills
What you'll love about us:
Great Company Culture Inclusive and Collaborative work environment Competitive Health Benefits for you and your family starting day one Wellness Programs including company paid counselling Flexible Working Hours and Remote work flexibility Employee Stock Option Program Unlimited Vacation Days Additional Paid Health Days Parental Leave Top Up Program Learning Credits to put towards your professional development (Virtual) Regular Standups, Demos, and Socials to keep us aligned and connected And so much more Uberflip is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive and diverse we are, the better our work will be. If you're smart and great at what you do, come as you are.-
Technical Support Analyst
Found in: Talent CA 2 C2 - 7 days ago
Toronto, Canada CB Canada Full timeTechnical Support Analyst On behalf of our client in the Banking Sector, PROCOM is looking for a Technical Support Analyst. Technical Support Analyst – Job Description Provide leadership for the provision of technical expertise in development and support of activities, processes, procedures and tools for protecting information security with a focus on...
-
Technical Support Analyst
1 day ago
Toronto, Canada Uberflip Full timeThe Support Analyst is responsible for working directly with and supporting customers on a daily basis to resolve technical product issues and provide guidance to customers on how best to make use of their Uberflip product implementation. **What you will be doing**: - Track support ticket activity in an automated support portal - Help produce and maintain...
-
Technical Support Analyst
7 days ago
Toronto, Canada EcoOnline Full timeAt EcoOnline, we believe that our work should not only be profitable but also purposeful. By developing software solutions that safeguard people and environment, we are making a positive impact on the world. As a Technical Support Analyst at EcoOnline, you will have the opportunity to be part of this mission and work towards creating safer, more sustainable...
-
Technical Application Support Analyst
1 week ago
Toronto, Canada Boyd Interactive Full timeBoyd Interactive (formerly Pala Interactive is a full-service, real-money and social gaming technology provider and operator. The company offers a full spectrum of games, including casino, poker and bingo, across all distribution channels (web, download, tablet & smartphone) for real money and social gaming entertainment. Boyd's strength is its relentless...
-
Technical Application Support Analyst
1 week ago
Toronto, Canada Boyd Interactive Full timeBoyd Interactive (formerly Pala Interactive is a full-service, real-money and social gaming technology provider and operator. The company offers a full spectrum of games, including casino, poker and bingo, across all distribution channels (web, download, tablet & smartphone) for real money and social gaming entertainment. Boyd's strength is its relentless...
-
Technical Application Support Analyst
1 week ago
Toronto, Canada Boyd Interactive Full timeBoyd Interactive (formerly Pala Interactive is a full-service, real-money and social gaming technology provider and operator. The company offers a full spectrum of games, including casino, poker and bingo, across all distribution channels (web, download, tablet & smartphone) for real money and social gaming entertainment.Boyd's strength is its relentless...
-
Technical Application Support Analyst
1 week ago
Toronto, Canada Boyd Interactive Full timeBoyd Interactive (formerly Pala Interactive is a full-service, real-money and social gaming technology provider and operator. The company offers a full spectrum of games, including casino, poker and bingo, across all distribution channels (web, download, tablet & smartphone) for real money and social gaming entertainment. Boyd's strength is its relentless...
-
Technical Support Analyst
6 days ago
Toronto, Canada Colas Full time**Subsidiary**:Colas Canada Inc. **JOB OVERVIEW**: Are you looking for an IT career that leaves a lasting impact? Come join our team and do your part in building this continent’s infrastructure. As a Technical Support Analyst, you will be part of a distributed team of diversely skilled individuals who pride themselves in their breadth of knowledge,...
-
Technical Application Support Analyst
1 week ago
Toronto, Canada Boyd Interactive Full timeBoyd Interactive (formerly Pala Interactive is a full-service, real-money and social gaming technology provider and operator. The company offers a full spectrum of games, including casino, poker and bingo, across all distribution channels (web, download, tablet & smartphone) for real money and social gaming entertainment.Boyd's strength is its relentless...
-
software technical support analyst
Found in: Talent CA 2 C2 - 7 days ago
Toronto, Canada NP Financial Full timeEducation: Bachelor's degreeExperience: 1 year to less than 2 years or equivalent experienceTasksRespond to users experiencing difficulties with computerProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign...
-
technical support analyst
Found in: Talent CA 2 C2 - 2 weeks ago
Toronto, Canada Waakif Inc. Full timeEducation: College/CEGEPExperience: 1 year to less than 2 yearsWork settingComputer hardware or software retailer/wholesalerTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...
-
Technical Analyst
7 days ago
Toronto, Canada Sapiens Full time**Technical Analyst**: - Req ID: 52050- Location: Toronto, CAThe Technical Analyst operates under limited supervision, conducts business process analysis, needs assessments, and preliminary cost/benefits analysis to align technology solutions with business initiatives. Develops business specifications for technical personnel. Conducts analysis of business...
-
Technical Analyst
12 hours ago
Toronto, Canada Sapiens Full time**Technical Analyst**: - Req ID: 52049- Location: Toronto, CAThe Technical Analyst operates under limited supervision, conducts business process analysis, needs assessments, and preliminary cost/benefits analysis to align technology solutions with business initiatives. Develops business specifications for technical personnel. Conducts analysis of business...
-
software technical support analyst
Found in: Talent CA 2 C2 - 1 day ago
Toronto, Canada NP Financial Full timeEducation: Expérience: EducationBachelor's degree or equivalent experienceTasksRespond to users experiencing difficulties with computerProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign of applications...
-
Technical Analyst
7 days ago
Toronto, Canada Flair Airlines Ltd. Full time**Want to be part of a team that's changing the way Canada travels?** As Canada’s largest independent ultra-low-cost airline, that’s exactly what we’re doing at Flair Airlines. By consistently offering airfares that are a fraction of the ticket prices of “those other airlines”, we are making air travel an affordable option for millions of...
-
Technical Application Support Analyst
Found in: Talent CA C2 - 1 week ago
Toronto, Canada Fidelity Investments Full timeDescription About Us: Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms. For more information about Fidelity Clearing...
-
Technical Application Support Analyst
Found in: beBee jobs CA - 1 week ago
Toronto, Ontario, Canada Pala Interactive Full timeSalary: Boyd Interactive (formerly Pala Interactive) is a full-service, real-money and social gaming technology provider and operator. The company offers a full spectrum of games, including casino, poker and bingo, across all distribution channels (web, download, tablet & smartphone) for real money and social gaming entertainment.Boyd's strength is its...
-
IT Support Analyst
Found in: Talent CA 2 C2 - 7 days ago
Toronto, Canada CB Canada Full timeIT Support Analyst On behalf of our client in the Public Sector, PROCOM is looking for an IT Support Analyst. IT Support Analyst – Job Description The IT Support Analyst is the face of IT and will act as a liaison between IT and the end user for IT-related needs Manage technical support related issues via ticketing system Ability to conduct research into...
-
Technical Application Support Analyst
Found in: beBee S CA - 2 weeks ago
Toronto, Canada Pala Interactive Full timeSalary: Boyd Interactive (formerly Pala Interactive) is a full-service, real-money and social gaming technology provider and operator. The company offers a full spectrum of games, including casino, poker and bingo, across all distribution channels (web, download, tablet & smartphone) for real money and social gaming entertainment.Boyd's strength is its...
-
Technical Application Support Analyst
Found in: beBee S CA - 4 days ago
Toronto, Canada Pala Interactive Full timeSalary: Boyd Interactive (formerly Pala Interactive) is a full-service, real-money and social gaming technology provider and operator. The company offers a full spectrum of games, including casino, poker and bingo, across all distribution channels (web, download, tablet & smartphone) for real money and social gaming entertainment.Boyd's strength is its...