Inside Sales Account Manager

5 months ago


Richmond, Canada Paper Excellence Full time

Job Details

Description

Position title: Inside Sales Account Manager 

Location: Richmond, B.C.

Reports to: Inside Sales Team Lead

 Job Responsibilities/Accountabilities: 

Maintain existing customer account base – order management, pricing, credit, service issues, and quality. Account development – order history, product knowledge, SLA’s, inventory, sales performance, cost to serve, inbound lead qualification Competitive landscape – market trends including pricing, products, delivery schedules, service platforms, etc.

Key Skill Sets: 

Understanding of customer requirements Strong independent initiative Time management Team collaboration Systems knowledge

Professional Experience/Qualifications: 

Bachelor’s Degree or minimum 3+ years of experience in an inside or outside sales environment Proficient in Microsoft Office (Excel, Word, and PowerPoint) Ability to leverage technology, where appropriate Excellent communication and interpersonal skills Demonstrated problem solving skills

Preferred Qualifications/Professional Experience: 

Experience working in a CRM such as salesforce.com Sales experience Prior Export Experience Bilingual (English, French and Spanish) capabilities a plus

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