Inside Sales Account Manager

6 months ago


Richmond, Canada Paper Excellence Full time

Position title: Inside Sales Account Manager

Location: Richmond, B.C.

Reports to: Inside Sales Team Lead

**Job Responsibilities/Accountabilities**:

- Maintain existing customer account base - order management, pricing, credit, service issues, and quality.
- Account development - order history, product knowledge, SLA’s, inventory, sales performance, cost to serve, inbound lead qualification
- Competitive landscape - market trends including pricing, products, delivery schedules, service platforms, etc.

**Key Skill Sets**:

- Understanding of customer requirements
- Strong independent initiative
- Time management
- Team collaboration
- Systems knowledge

**Professional Experience/Qualifications**:

- Bachelor’s Degree or minimum 3+ years of experience in an inside or outside sales environment
- Proficient in Microsoft Office (Excel, Word, and PowerPoint)
- Ability to leverage technology, where appropriate
- Excellent communication and interpersonal skills
- Demonstrated problem solving skills

**Preferred Qualifications/Professional Experience**:

- Sales experience
- Prior Export Experience
- Bilingual (English, French and Spanish) capabilities a plus

**Education**: Preferred
- Bachelors or better



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