Inside Sales Representative

4 weeks ago

Blainville, Canada Doman Building Materials Group Ltd Full time

Doman’s sales force is comprised of Inside Sales Representatives, Commodity Traders, and Account Managers.

As the Inside Sales Representative (ISR) is one of three key customer facing positions, the ISR plays a primary role in creating the first impressions for excellent customer service and laying the groundwork for a successful order by ensuring order accuracy, verifying order details with the customer, efficiently entering the orders in the system, and relaying vital information to operations team members.  The ISR also has the ability to increase sales revenue, order by order.

The Inside Sales Representative takes on a generalist function and is comfortable selling engineered wood products, siding, decking, railing, as well as all other building material product lines.  Our customers range in size from small independent lumber yards to regional building material dealers, national home improvement chains, and industrial and OEM customers.

REPORTING STRUCTURE

The Inside Sales Representative reports to the Inside Sales Supervisor.

RESPONSIBILITIES

Inside Sales Responsibilities

  • Work with the Sales Specialist - EWP to deliver and maintain programs and services.
  • Support customer relationships within an established dealer network using exceptional service skills and proactive sales techniques.
  • Respond accurately and efficiently to orders received by telephone, fax or e-mail using the company's computerized ordering system.
  • Monitor EWP inventory levels and communicate upcoming customer needs to the Purchaser.
  • Assist with customer inquiries regarding product availability and delivery information.
  • Work as a liaison between the customer and all internal departments.
  • Prompt and accurate entry of credits and returns.

Estimator Responsibilities

  • Read technical project documents, including plans and specifications for EWP and exterior siding.
  • Review the list of materials and prepare quotations required for these projects.
  • Prepare take-offs and estimates for customer projects.
  • Plan EWP cuts and coordinate the cut schedules with Operations.

Requirements

KNOWLEDGE, SKILLS AND CAPABILITIES

Sales

  • Excellent customer service skills and professional telephone manner.
  • Demonstrated ability to anticipate customer needs.
  • Comfortable with conducting outbound phone calls to existing customers.
  • Minimum three years of sales experience.

Technical

  • The ability to read blueprints and experience with CAD and Planswift software are assets.
  • Able to quickly learn technical information specific to the building industry.
  • Working knowledge of wood frame residential construction is an asset.
  • Must be highly organized with strong analytical skills.

Other

  • Self-motivated, collaborative and take a proactive approach to meeting customer needs.
  • Excellent communication skills both written and verbal with an ability to influence sales over the phone.
  • Proficient with Excel, Word, and Outlook; good keyboarding and computer skills.
  • Aptitude for numerical calculations.

 

LANGUAGE REQUIREMENTS

  • Excellent knowledge of French is a job requirement.
  • Bilingualism (French and English) is a job requirement.

EDUCATION

  • High school graduation is a requirement.
  • Formal sales training is desirable.

Benefits

COMPENSATION AND BENEFITS

  • Base salary
  • Annual incentive plan based on company performance
  • Supplementary health insurance
  • Group pension scheme with matching employer contributions
  • Option to purchase Doman shares at a reduced price

OTHER WORK-RELATED BENEFITS

  • Fitness reimbursement
  • Education reimbursement
  • Employee Referral Bonus
  • Scholarships for children
  • Discounts on product purchase

EXEMPTION

This is not an exhaustive list of the responsibilities, duties, skills, requirements or working conditions associated with this position. While this document is intended to be an accurate reflection of the position, Doman reserves the right to modify the job description or require additional duties to be performed as required without this being construed as a change of position or constructive dismissal.

Doman welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process.

Applicants must be legally able to work in Canada without sponsorship.

We thank you for your interest. However, we will only contact those candidates who are selected for an interview.

  • Inside Sales Representative

    5 months ago

    Blainville, Canada Doman Building Materials Group Ltd Full time

    Inside Sales Representative Blainville, Quebec Full-Time Reference Number: CAN-QC-BLA-083-220424 **SUMMARY** Doman’s sales force is comprised of Inside Sales Representatives, Commodity Traders, and Account Managers. As the Inside Sales Representative (ISR) is one of three key customer facing positions, the ISR plays a primary role in creating the...

  • Inside Sales Representative

    1 month ago

    Blainville, Canada Doman Building Materials Group Ltd Full time

    Doman's sales force is made up of internal representatives, external representatives and commodity traders. As one of the three key positions for direct customer contact, the Inside Sales Representative plays a key role in creating positive first impressions and the correct way to take an order by ensuring accuracy, confirming details with the customer,...

  • Inside Sales Representative

    3 weeks ago

    Blainville, Quebec, Canada Doman Building Materials Group Ltd Full time

    Job SummaryDoman Building Materials Group Ltd is seeking a highly skilled Inside Sales Representative to join our team. As a key member of our sales force, you will play a primary role in creating excellent customer service and laying the groundwork for successful orders.Key ResponsibilitiesWork with the Sales Specialist - EWP to deliver and maintain...

  • Inside Sales Development Representative

    4 days ago

    Blainville, Quebec, Canada CanWel Building Materials Full time

    As a key member of our CanWel Building Materials team, you will play a critical role in creating exceptional customer experiences and driving sales growth as an Inside Sales Development Representative.The ideal candidate will have a strong background in sales, excellent communication skills, and the ability to work effectively in a fast-paced environment. If...

  • Sales Representative

    1 month ago

    Blainville, Quebec, Canada Doman Building Materials Group Ltd Full time

    Job Title: Inside Sales RepresentativeAt Doman Building Materials Group Ltd, we are seeking a highly motivated and results-driven Inside Sales Representative to join our team. As a key member of our sales force, you will play a critical role in creating exceptional customer experiences and driving sales growth.Responsibilities:Develop and maintain strong...

  • Inside Sales Development Representative

    6 days ago

    Blainville, Quebec, Canada CanWel Building Materials Full time

    We are seeking a highly motivated Inside Sales and Customer Service Specialist to join our team at CanWel Building Materials. As an Inside Sales and Customer Service Specialist, you will play a key role in creating exceptional customer experiences, building long-lasting relationships, and driving sales revenue.Key Responsibilities:Promptly respond to...

  • Inside Sales Representative

    3 weeks ago

    Blainville, Quebec, Canada CanWel Building Materials Full time

    Job SummaryWe are seeking a highly skilled Inside Sales Representative to join our team at CanWel Building Materials. As a key member of our sales force, you will play a primary role in creating excellent customer service experiences and driving sales revenue.Key ResponsibilitiesPromptly answer customer phone calls for orders, quotes, and inquiries.Utilize...

  • Sales Representative

    1 week ago

    Blainville, Quebec, Canada CanWel Building Materials Full time

    About the RoleWe are seeking a highly skilled and motivated Inside Sales Representative to join our team at CanWel Building Materials. As an Inside Sales Representative, you will play a key role in driving sales growth and delivering exceptional customer service.Job SummaryThis is a full-time position working Monday to Friday. The successful candidate will...

  • Sales Representative

    4 weeks ago

    Blainville, Quebec, Canada CanWel Building Materials Full time

    Job SummaryWe are seeking a highly motivated and results-driven Sales Representative to join our team at CanWel Building Materials. As an Inside Sales Representative, you will play a key role in creating excellent customer service experiences and driving sales revenue.Key ResponsibilitiesPromptly answer customer phone calls for orders, quotes, and...

  • Sales Representative

    4 weeks ago

    Blainville, Quebec, Canada CanWel Building Materials Full time

    Job SummaryWe are seeking a highly motivated and results-driven Sales Representative to join our team at CanWel Building Materials. As an Inside Sales Representative, you will play a key role in creating excellent customer experiences and driving sales revenue through efficient order processing and effective communication with customers.Key...

  • Inside Sales Specialist

    1 week ago

    Blainville, Canada Doman Building Materials Group Ltd Full time

    The Inside Sales Specialist (ISS) plays a key role in establishing positive first impressions and customer service excellence in laying the groundwork for efficient and accurate order processing and completion. The primary responsibility of the ISS is to support and partner with the Engineered Wood Product Sales Specialist to develop new customer channels...

  • Inside Sales Specialist

    3 days ago

    Blainville, Canada Doman Building Materials Group Ltd Full time

    The Inside Sales Specialist (ISS) plays a key role in establishing positive first impressions and customer service excellence in laying the groundwork for efficient and accurate order processing and completion.    The primary responsibility of the ISS is to support and partner with the Engineered Wood Product Sales Specialist to develop new customer...

  • Inside Sales Specialist

    1 week ago

    Blainville, Canada Doman Building Materials Group Ltd Full time

    The Inside Sales Specialist (ISS) plays a key role in establishing positive first impressions and customer service excellence in laying the groundwork for efficient and accurate order processing and completion.    The primary responsibility of the ISS is to support and partner with the Engineered Wood Product Sales Specialist to develop new customer...

  • Sales Representative

    2 weeks ago

    Blainville, Quebec, Canada Doman Building Materials Group Ltd Full time

    About the RoleDoman Building Materials Group Ltd is seeking a skilled Sales Representative to join our dynamic team. As an Inside Sales Representative, you will play a crucial role in creating exceptional customer experiences and driving sales revenue.Key ResponsibilitiesDevelop strong relationships with customers to understand their needs and...

  • Inside Sales Professional

    4 days ago

    Blainville, Quebec, Canada Doman Building Materials Group Ltd Full time

    About the RoleWe are seeking an experienced Inside Sales Professional to join our team at Doman Building Materials Group Ltd. As a key customer-facing representative, you will play a critical role in delivering exceptional service and driving sales revenue.Key ResponsibilitiesDevelop and maintain strong relationships with customers across various industry...

  • Sales Representative

    4 weeks ago

    Blainville, Quebec, Canada beBee Professionals Full time $35,000 - $50,000

    We are seeking a highly motivated Sales Representative to assist customers and contribute to the overall success of our store. Key responsibilities include greeting and assisting customers, maintaining knowledge of products and promotions, and processing transactions.Key Responsibilities:Greet and assist customers with their purchases.Maintain knowledge of...

  • Sales Representative

    1 month ago

    Blainville, Canada Ricochet Group Inc. Full time

    Are you looking to join a dynamic and high-performing team in the toy industry? Groupe Ricochet is currently seeking a full-time Sales Representative to join our team! Groupe Ricochet is a young and rapidly growing company in the toy import and distribution sector in Canada, with nearly 50 fantastic employees. Our clients are the major retail chains in...

  • Sales Development Representative

    2 weeks ago

    Blainville, Quebec, Canada Ricochet Group Inc. Full time

    About the Role:Groupe Ricochet is seeking a Sales Representative to represent our company in the toy industry. As a Sales Representative, you will be responsible for establishing close relationships with clients through phone contacts and remote meetings. You will have a wide variety of toys to sell in chains such as pharmacies, hardware stores, specialty...

  • Sales Representative

    4 months ago

    Blainville, Canada Ricochet Group Inc. Full time

    Are you looking to join a dynamic and high-performing team in the toy industry ? Groupe Ricochet is currently seeking a full-time Sales Representative to join our team! Groupe Ricochet is a young and rapidly growing company in the toy import and distribution sector in Canada, with nearly 50 fan

  • Sales Representative

    5 months ago

    Blainville, Canada Ricochet Group Inc. Full time

    Are you looking to join a dynamic and high-performing team in the toy industry? Groupe Ricochet is currently seeking a full-time Sales Representative to join our team! Groupe Ricochet is a young and rapidly growing company in the toy import and distribution sector in Canada, with nearly 50 fantastic employees. Our clients are the major retail chains in...