Inside Sales Representative
3 weeks ago
Job Summary
We are seeking a highly skilled Inside Sales Representative to join our team at CanWel Building Materials. As a key member of our sales force, you will play a primary role in creating excellent customer service experiences and driving sales revenue.
Key Responsibilities
- Promptly answer customer phone calls for orders, quotes, and inquiries.
- Utilize our 4A Customer Conversation model to determine customer requirements and secure the maximum invoice value for the order.
- Sell additional products by recognizing opportunities to up-sell or sell complementary products.
- Enter orders efficiently and accurately into our order system.
- Relay vital information to operations team members.
- Prompt and accurate handling of credits and returns.
Requirements
- Excellent customer service skills on the phone.
- Demonstrated ability to anticipate customer needs.
- Comfortable with conducting outbound phone calls to existing customers.
- Minimum three years of sales experience.
Benefits
- Base salary.
- Annual incentive plan based on company performance.
- Health benefits.
- Group pension plan with employer matching contributions.
- Option to purchase Doman Stock at a discount price.
Work Environment
Monday to Friday, full-time, year-round.
651 Boulevard Industriel, Blainville, QC J7C 3V3.
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