Department Sales Manager Hardlines

5 months ago

Markham, Canada Golf Town Full time

What You'll Do; 

As Golf Town’s Department Sales Manager of Hardlines, you will be responsible for overseeing customer service, sales, merchandise processing and operational functions in the Hardlines Department. Focus on driving sales through training, customer service and merchandise presentation.

Merchandise Presentation:

Ensures Company standards for merchandise presentation are met on a consistent basis. Oversees implementation of merchandising and advertising guidelines; monitors pricing and verifies ad merchandise setup and signage are accurate in designated areas. Ensures accuracy and timely completion of prices changes and price identification in designated area. Ensure department is well stocked, priced and displayed per company standards to maximize the opportunity for sales. Communicating regularly with management on product requests, outs, hot items and inventory concerns, as well as staffing requirements. Ensure stockroom is maintained per the company standards. Ensure smooth flow of merchandise from stockroom to sales floor. Ensure discontinued merchandise is cleared out and that markdowns are appropriate. Manage filing and labeling of impulse strips in area. Manage price changes and transfers as directed by SSC and other stores. Validate inventory on hand matched Retail Pro on-hands. Handle special order follow-up, i.e. vendor and customer contact.

Pro-Shop/Club Fittings:

Source of knowledge for club grip and shaft specifications while ensuring equipment is displayed appropriately Perform fittings (ball launch monitor, putter, driver, iron/wedge); conducts preliminary interview with customer; records customer’s swing and provides swing analysis; provides feedback to customer Maintain overall housekeeping of work area including general maintenance on all equipment Modify and repair manufacturer’s clubs to Golf Town standards Act as liaison between customer and vendor regarding R.T.V.’s

Customer Service:

Ensure customers are provided with highest level of customer service, emphasizing courteous and knowledgeable assistance to each and every customer. Watch, listen, interact and follow-up with customers to ensure satisfaction and resolve issues. Model customer service for associates and promote sales whenever interacting with associates and customers. Ensure customers are accurately informed of daily advertising and promotions. 

Sales:

Ensure merchandise is sold at company established prices and discrepancies are addressed and authorized accordingly. Communicate with associates regarding pertinent information on daily, event or seasonal business issues. Ensure associates are utilizing suggestive sales techniques and adding on items to sales. Be knowledgeable of merchandise on the floor as well as in the backroom, including verification of the current selling price. Be familiar with golf apparel, equipment and accessories. Possess golf product knowledge and be familiar with the product knowledge materials and vendor product lines. Keep current on all new product information. Communicate to store management any missed opportunities in sales due to product. Understand Learning Management System (LMS) training requirements and participate in LMS courses. Assist in product training for associates in the department and help conduct in-store product training meetings. Assist in ensuring compliance and execution of company customer service and sales training programs. Attend vendor clinics for products related to the department(s). Ensure all Policies & Procedures (P&P’s) are followed in the department.

Leadership:

Assist in training associates on sales, customer service, operations, merchandising, product knowledge and monitor progress.  Participate in annual performance evaluations for department associates.

Operations Management: 

Participate in the Manager On Duty (MOD) Program, which requires complete understanding of all store procedures. Walk the floor regularly to manage the floor for daily MOD responsibilities. Ensure compliance to all guidelines involved with safety, loss prevention and cash handling procedures.

What You'll Bring; 

1-3 years experience in a retail environment or equivalent relevant experience. Previous management experience preferred. Previous experience in a Golf Environment Advanced proficiency in MS Word, Excel, Power Point, Outlook, Internet Affinity for luxury golf equipment, apparel and accessories, keen interest in golf and regularly keeping up to date with market trends and new innovations in golf retail Strong communication and leadership skills and sound judgment. Detail oriented and strong attention to customer service. Prior merchandising and planning responsibility required. Ability to execute company standards successfully. Exceptional interpersonal skills-ability to adapt to meet a wide range of customer needs, able to build rapport quickly Creative, innovative, energetic and enthusiastic

What We'll Give You;

A significant role in our mighty team, which shares a passion for the game of golf. A supportive team environment where your contributions are valued & recognized, collaborating with and learning from industry experts. Full PGA of Canada reimbursement. The opportunity to participate in our Players Package program, receiving a complete package (with the newest equipment available), which will be theirs to use for the 2024 golf season. Flexible working hours and a full three weeks' vacation allowance. Opportunities for professional development and career growth at Golf Town. An unmatched benefits package with comprehensive health, dental, and vision coverage with Performance Bonuses and RRSP Contributions Our incredible discounts at Golf Town, Sporting Life, and Team Town Sports, buying our products at cost price + 10% which can be shared with friends and family.

Work Hours:

Flex schedule - some weekends and evenings. Work varied shifts, including weekends and holidays.

  • Department Sales Manager Hardlines

    5 months ago

    Markham, Canada Golf Town Operating Limited Partnership Full time

    **What You'll Do;** As Golf Town’s Department Sales Manager of Hardlines, you will be responsible for overseeing customer service, sales, merchandise processing and operational functions in the Hardlines Department. Focus on driving sales through training, customer service and merchandise presentation. **Merchandise Presentation**: - Ensures Company...

  • Department Sales Manager

    4 weeks ago

    Markham, Ontario, Canada Sport Chek Full time

    Job OverviewAs a Department Sales Manager at Sport Chek, you will be responsible for leading a team of sales professionals in achieving sales goals and delivering exceptional customer experiences.Key ResponsibilitiesDevelop and implement sales strategies to drive business growth and improve customer satisfaction.Coach and develop team members to enhance...

  • Sales Department Lead

    2 weeks ago

    Markham, Ontario, Canada Sport Chek Full time

    Job Title: Department Sales ManagerJob Summary: We are seeking a highly motivated and experienced Department Sales Manager to join our team at Sport Chek. As a key member of our sales leadership team, you will be responsible for driving sales growth, leading a team of sales associates, and delivering an exceptional customer experience.Key...

  • Associate Category Manager

    5 months ago

    Markham, Canada Pet Valu Full time

    Location: Markham, Ontario **Job Description**: What is the role? The Associate Category Manager assists with the managing of private brands and national brands of specified pet supplies categories across all Pet Retail Brands banners with limited accountability for increased sales, profits and inventory turns. The incumbent must understand consumer and...

  • Replenishment Manager

    6 months ago

    Markham, Canada Pet Valu Full time

    Location: Markham, Ontario **Job Description**: Reporting to our Director of Demand Planning and Replenishment, the primary focus of the Replenishment Manager role is to manage the Hardlines & Specialty team in the purchase and allocation of inventory in Distribution Centres and corporate stores, with accountability for obtaining budgeted objectives...

  • Department Manager

    3 months ago

    Markham, Canada Canadian Tire Corporation Full time

    Job DescriptionWhat you’ll doAs a Department Sales Manager of Softgoods, you have a passion for sports and live an active lifestyle.Visual standards of apparels and footwear is your playground.You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team.As an ambassador...

  • Department Manager

    2 weeks ago

    Markham, Canada undisclosed Full time

    Job DescriptionWhat you’ll doAs a Department Sales Manager of Softgoods, you have a passion for sports and live an active lifestyle.Visual standards of apparels and footwear is your playground.You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team.As an ambassador...

  • Department Manager

    4 months ago

    Markham, Canada Sport Chek Full time

    Job Description What you’ll do As a Department Sales Manager of Softgoods, you have a passion for sports and live an active lifestyle. Visual standards of apparels and footwear is your playground. You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your...

  • Associate Category Manager

    1 month ago

    Markham, Ontario, Canada PET VALU Full time

    About the RoleThe Associate Category Manager will play a key role in the managing of private brands and national brands of specified pet supplies categories across all Pet Retail Brands banners. This position will assist with increasing sales, profits, and inventory turns, while working closely with peers in Marketing, Supply Chain, and Operations.Key...

  • Department Manager

    4 months ago

    Markham, Canada Sportchek Full time

    As a Department Sales Manager of Softgoods, you have a passion for sports and live an active lifestyle.Visual standards of apparels and footwear is your playground.You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team.As an ambassador and leader of the customer...

  • Beauty Department Manager

    3 weeks ago

    Markham, Ontario, Canada Canadian Tire Corporation Full time

    Job DescriptionAs a Beauty Department Manager at Canadian Tire Corporation, you will be responsible for leading a team of sales professionals in creating an exceptional customer experience.You must have a passion for sports and an active lifestyle, with a focus on visual standards of apparel and footwear.As an ambassador and leader of customer experience,...

  • Product Manager

    5 months ago

    Markham, Canada Pet Valu Full time

    Location: Markham, Ontario **Job Description**: Job Summary The Product Manager, Private Brands will own end-to-end product launch from ideation through commercialization, bringing to market new private brand products. This customer (DPL) and product obsessed role will understand market trends and utilize wide range of data to identify new product...

  • Department Manager

    4 months ago

    Markham, Canada Atmosphere Ltd. Full time

    As a Department Sales Manager of Softgoods, you have a passion for sports and live an active lifestyle.Visual standards of apparels and footwear is your playground.You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team.As an ambassador and leader of the customer...

  • Associate Category Manager

    6 months ago

    Markham, Canada PET VALU Full time

    Description :What is the role?The Associate Category Manager assists with the managing of private brands and national brands of specified pet supplies categories across all Pet Retail Brands banners with limited accountability for increased sales, profits and inventory turns. The incumbent must understand consumer and store needs, product positioning while...

  • Senior Territory Sales Manager

    1 week ago

    Markham, Ontario, Canada Acosta Sales & Marketing Full time

    About the RoleThe Territory Sales Manager will be responsible for managing 50+ retail and carrier stores in a dedicated geographical territory. This role will cultivate relationships with retail partners and field leadership to collaborate on strategic initiatives for increased sales and market share of brand products.Key ResponsibilitiesDrive increased sell...

  • Assistant Department Manager

    2 weeks ago

    Markham, Ontario, Canada T&T Supermarket Inc. Full time

    About the RoleWe are seeking a skilled and experienced Assistant Department Manager to join our team at T&T Supermarket Inc.Key ResponsibilitiesAssign sales workers to duties and oversee the daily operations of the supermarket department.Hire, train, and manage a team of staff in various areas of responsibility.Establish and implement work schedules to...

  • Area Sales Manager

    4 weeks ago

    Markham, Canada Acosta Sales & Marketing Full time

    p>DESCRIPTIONTerritory Sales ManagerMosaic North America is a full-service marketing agency that delivers successful brand experiences for various high-profile clients directly to the people who buy them. Ad Age recently included us in their Best Places to Work in Marketing and Media list, and we are about to expand our team!We are currently looking for a...

  • Google Territory Sales Manager

    4 weeks ago

    Markham, Canada Acosta Sales & Marketing Full time

    DESCRIPTION Territory Sales Manager Mosaic North America is a full-service marketing agency that delivers successful brand experiences for various high-profile clients directly to the people who buy them. Ad Age recently included us in their Best Places to Work in Marketing and Media list, and we are about to expand our team! We are currently looking for...

  • Google Territory Sales Manager

    4 weeks ago

    Markham, Canada Acosta Sales & Marketing Full time

    DESCRIPTIONTerritory Sales ManagerMosaic North America is a full-service marketing agency that delivers successful brand experiences for various high-profile clients directly to the people who buy them. Ad Age recently included us in their Best Places to Work in Marketing and Media list, and we are about to expand our team!We are currently looking for a...

  • Meat Department Assistant Manager

    2 weeks ago

    Markham, Ontario, Canada T&T Supermarket Inc. Full time

    The Meat Assistant Department Head supports the Meat Department Head in daily operations, ensuring smooth and efficient department functioning.Key Responsibilities:Manage and supervise daily department operations and staff performanceProvide coaching and guidance to department staff, promoting teamwork and inclusivityManage day-to-day business operations,...