Department Sales Manager Hardlines

6 months ago

Markham, Canada Golf Town Operating Limited Partnership Full time

**What You'll Do;**

As Golf Town’s Department Sales Manager of Hardlines, you will be responsible for overseeing customer service, sales, merchandise processing and operational functions in the Hardlines Department. Focus on driving sales through training, customer service and merchandise presentation.

**Merchandise Presentation**:

- Ensures Company standards for merchandise presentation are met on a consistent basis.
- Oversees implementation of merchandising and advertising guidelines; monitors pricing and verifies ad merchandise setup and signage are accurate in designated areas.
- Ensures accuracy and timely completion of prices changes and price identification in designated area.
- Ensure department is well stocked, priced and displayed per company standards to maximize the opportunity for sales.
- Communicating regularly with management on product requests, outs, hot items and inventory concerns, as well as staffing requirements.
- Ensure stockroom is maintained per the company standards.
- Ensure smooth flow of merchandise from stockroom to sales floor.
- Ensure discontinued merchandise is cleared out and that markdowns are appropriate.
- Manage filing and labeling of impulse strips in area.
- Manage price changes and transfers as directed by SSC and other stores.
- Validate inventory on hand matched Retail Pro on-hands.
- Handle special order follow-up, i.e. vendor and customer contact.

**Pro-Shop/Club Fittings**:

- Source of knowledge for club grip and shaft specifications while ensuring equipment is displayed appropriately
- Perform fittings (ball launch monitor, putter, driver, iron/wedge); conducts preliminary interview with customer; records customer’s swing and provides swing analysis; provides feedback to customer
- Maintain overall housekeeping of work area including general maintenance on all equipment
- Modify and repair manufacturer’s clubs to Golf Town standards
- Act as liaison between customer and vendor regarding R.T.V.’s

**Customer Service**:

- Ensure customers are provided with highest level of customer service, emphasizing courteous and knowledgeable assistance to each and every customer.
- Watch, listen, interact and follow-up with customers to ensure satisfaction and resolve issues.
- Model customer service for associates and promote sales whenever interacting with associates and customers.
- Ensure customers are accurately informed of daily advertising and promotions.

**Sales**:

- Ensure merchandise is sold at company established prices and discrepancies are addressed and authorized accordingly.
- Communicate with associates regarding pertinent information on daily, event or seasonal business issues.
- Ensure associates are utilizing suggestive sales techniques and adding on items to sales.
- Be knowledgeable of merchandise on the floor as well as in the backroom, including verification of the current selling price.
- Be familiar with golf apparel, equipment and accessories.
- Possess golf product knowledge and be familiar with the product knowledge materials and vendor product lines.
- Keep current on all new product information.
- Communicate to store management any missed opportunities in sales due to product.
- Understand Learning Management System (LMS) training requirements and participate in LMS courses.
- Assist in product training for associates in the department and help conduct in-store product training meetings.
- Assist in ensuring compliance and execution of company customer service and sales training programs.
- Attend vendor clinics for products related to the department(s).
- Ensure all Policies & Procedures (P&P’s) are followed in the department.

**Leadership**:

- Assist in training associates on sales, customer service, operations, merchandising, product knowledge and monitor progress.
- Participate in annual performance evaluations for department associates.

**Operations Management**:

- Participate in the Manager On Duty (MOD) Program, which requires complete understanding of all store procedures.
- Walk the floor regularly to manage the floor for daily MOD responsibilities.
- Ensure compliance to all guidelines involved with safety, loss prevention and cash handling procedures.

**What You'll Bring;**
- 1-3 years experience in a retail environment or equivalent relevant experience. Previous management experience preferred.
- Previous experience in a Golf Environment
- Advanced proficiency in MS Word, Excel, Power Point, Outlook, Internet
- Affinity for luxury golf equipment, apparel and accessories, keen interest in golf and regularly keeping up to date with market trends and new innovations in golf retail
- Strong communication and leadership skills and sound judgment.
- Detail oriented and strong attention to customer service.
- Prior merchandising and planning responsibility required.
- Ability to execute company standards successfully.
- Exceptional interpersonal skills-ability to adapt to meet a wide range of customer needs, able

  • Department Sales Manager Hardlines

    6 months ago

    Markham, Canada Golf Town Full time

    What You'll Do;  As Golf Town’s Department Sales Manager of Hardlines, you will be responsible for overseeing customer service, sales, merchandise processing and operational functions in the Hardlines Department. Focus on driving sales through training, customer service and merchandise presentation. Merchandise Presentation: Ensures Company...

  • Associate Category Manager

    6 months ago

    Markham, Canada Pet Valu Full time

    Location: Markham, Ontario **Job Description**: What is the role? The Associate Category Manager assists with the managing of private brands and national brands of specified pet supplies categories across all Pet Retail Brands banners with limited accountability for increased sales, profits and inventory turns. The incumbent must understand consumer and...

  • Replenishment Manager

    7 months ago

    Markham, Canada Pet Valu Full time

    Location: Markham, Ontario **Job Description**: Reporting to our Director of Demand Planning and Replenishment, the primary focus of the Replenishment Manager role is to manage the Hardlines & Specialty team in the purchase and allocation of inventory in Distribution Centres and corporate stores, with accountability for obtaining budgeted objectives...

  • Department Manager

    5 months ago

    Markham, Canada Sport Chek Full time

    Job Description What you’ll do As a Department Sales Manager of Softgoods, you have a passion for sports and live an active lifestyle. Visual standards of apparels and footwear is your playground. You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your...

  • Product Manager

    6 months ago

    Markham, Canada Pet Valu Full time

    Location: Markham, Ontario **Job Description**: Job Summary The Product Manager, Private Brands will own end-to-end product launch from ideation through commercialization, bringing to market new private brand products. This customer (DPL) and product obsessed role will understand market trends and utilize wide range of data to identify new product...

  • Associate Category Manager

    7 months ago

    Markham, Canada PET VALU Full time

    Description :What is the role?The Associate Category Manager assists with the managing of private brands and national brands of specified pet supplies categories across all Pet Retail Brands banners with limited accountability for increased sales, profits and inventory turns. The incumbent must understand consumer and store needs, product positioning while...

  • Google Territory Sales Manager

    2 months ago

    Markham, Canada Acosta Sales & Marketing Full time

    DESCRIPTIONTerritory Sales ManagerMosaic North America is a full-service marketing agency that delivers successful brand experiences for various high-profile clients directly to the people who buy them. Ad Age recently included us in their Best Places to Work in Marketing and Media list, and we are about to expand our team!We are currently looking for a...

  • Residential Distributor Sales Manager

    1 month ago

    Markham, Canada Mitsubishi Electric Sales Canada Inc. Full time

    As a **Residential Distributor Sales Manager, **HVAC Products Sales Division, you will work in conjunction with and support of the Director of Residential Sales in overseeing the day to day operations of the residential HVAC Products Division business. Including, but not limited to, sales process management, implementation of sales initiatives and annual...

  • Mining/construction equipment sales manager

    2 weeks ago

    Markham, Canada Canada Mining Machinery Sales Ltd Full time

    Job descriptionKey Responsibilities: Sales Strategy Development: Develop and implement effective sales strategies to achieve and exceed territory sales targets, aligning with overall company goals.Customer Relationship Management: Build and maintain strong relationships with existing and potential customers, ensuring high levels of customer satisfaction and...

  • Department Manager

    7 months ago

    Markham, Canada No Frills Full time

    Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well®. At No Frills, we succeed...

  • Inside Logistic and Sales Support

    7 months ago

    Markham, Canada Mitsubishi Electric Sales Canada Inc. Full time

    **Position Summary**: As Inside Logistic and Sales Support PSD you perform a variety of functions to support the timely execution of all inside sales administration and support for PSD, including spare parts procurement and sales and logistics functions. The position reports to the Director - DISD and National Parts & Service **Key Responsibilities**: -...

  • Floral Department Manager

    7 months ago

    Markham, Canada The Village Grocer Full time

    **DEPARTMENT**:Floral **POSITION TITLE**:Floral Department Manager (Full-Time) **LOCATION**: Village Grocer (Markham, Ontario) **TITLE OF IMMEDIATE SUPERVISOR**:Retail Operations Manager **Scope** The Village Grocer Floral Department Manager is responsible for overseeing and coordinating floral department activities such as purchasing, selecting,...

  • Sales and Marketing Manager

    6 months ago

    Markham, Canada Century 21 King's Quay Real Estate Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 35 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 5 years or more **Tasks**: - Develop promotional materials - Hire, train, direct and motivate staff - Market business services - Plan and control budget and...

  • Sales Manager

    7 months ago

    Markham, Canada Sunray Group of Hotels - Delta by Marriott Markham, ON Full time

    **Our mission: Simple Made Perfect** - **Providing a seamless flow for our guests by meticulously delivering the key essentials they need and eliminating everything they don’t. The focus is on the critical few to deliver the maximum impact.**_ **We Want You** Are you looking for an exciting role where only few get the opportunity to open a brand-new...

  • Manager, Sales Planning

    6 months ago

    Markham, Canada GREEN STAR A&B RENOVATION Full time

    Work Term: Permanent - Work Language: English - Hours: 35 to 40 hours per week - Education: Master's degree - Experience: 3 years to less than 5 years **Asset languages**: - Mandarin **Work setting**: - Construction - General office - Renovation **Tasks**: - Arrange training for staff - Conduct performance reviews - Plan and control budget and...

  • Manager, Sales Planning

    1 month ago

    Markham, Canada GREEN STAR A&B RENOVATION Full time

    Work Term: Permanent - Work Language: English - Hours: 35 to 40 hours per week - Education: Master's degree - Experience: 3 years to less than 5 years - **Asset languages**: - Mandarin - ** Work setting**: - Construction - General office - Renovation - ** Tasks**: - Arrange training for staff - Conduct performance reviews - Plan and control budget and...

  • Sales Managers

    7 months ago

    Markham, Canada Easton’s Group of Hotels Full time

    Embark on a journey with Courtyard and TownePlace Suites Toronto Northeast Markham—the epitome of comfort, connectivity, and culinary delights. We are extending an invitation to you to join our exceptional team and contribute to the unparalleled experiences we offer. As Canada’s First Stacked dual-branded hotel, our location near Highway 404 provides...

  • Manager, Sales Promotion

    7 months ago

    Markham, Canada Land Services Group LTD Full time

    Work Term: Permanent - Work Language: English - Hours: 35 to 40 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 2 years to less than 3 years **Budgetary responsibility**: - 0 - $100,000 **Tasks**: - Develop promotional materials - Hire, train, direct and...

  • Sales Account Manager

    6 months ago

    Markham, Canada Trademark Industries Inc Full time

    **Job Summary** We are looking for a team player who will be adaptable, passionate, eager to learn and ready to display our products to our customers. **Responsibilities**: - Achieve Account sales goals - Prospect and contact potential customers - Generate new business - Develop and deliver effective presentations - Prepare proposals and quotes (Use of...

  • Sales Account Manager

    1 month ago

    Markham, Canada Trademark Industries Inc Full time

    **Job Summary** We are looking for a team player who will be adaptable, passionate, eager to learn and ready to display our products to our customers. **Responsibilities**: - Achieve Account sales goals - Prospect and contact potential customers - Generate new business - Develop and deliver effective presentations - Prepare proposals and quotes (Use of...