Claims Analytics Manager

1 month ago


Markham, Canada Aviva Full time

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. We are currently recruiting a driven, positive, individual to be the Manager of Claims Analytics. In this role you will be responsible for centralized management reporting, analysis, forecasting & planning, and orchestration in the delivery of business and strategic initiatives impacting Accident Benefits and within the mandate of National Claims.

Does this sound like you?

Come Join our Team

What You'll do

Supports and enhances management reporting, analysis, planning and forecasting.

Analyzes results and identifies emerging trends to help the Healthcare team to understand business results and to support decision making process.

Develops storyboards and strategic presentations for the SLT and other business units outside of National Claims.

Works in collaboration with the Healthcare team to establish benefits associated to deployment of each initiative. Manages budget within approved expenditure.

Builds compelling project messaging and collateral to facilitate the successful deployment of projects.

Establishes and fosters strong working relationships with peers, within Analytics, Data team, Finance, Actuarial and other Claims functions, ensures ongoing partnership and collaboration to understand market trends and industry insights.

Drives appropriate change management practices required to ensure ongoing functional success.

What You'll Bring

Undergraduate degree or equivalent experience preferred .

Strong analytical/financial skills

Detail oriented with a commitment to accuracy and timely delivery, comfortable working with large datasets to identify insights and trends.

Excellent critical thinking and problem-solving skills with the ability to effectively resolve complex situations and issues.

Demonstrated impact and influencing skills

Prior experience in insurance and strong understanding of Accident Benefits preferred.

Working knowledge and experience in multi year operational/budget/resource forecasting/planning processes

Ability to demonstrate understanding and strategic perspective on the insurance industry.

Previous experience in working with senior stakeholders.

Excellent communication, negotiation, and presentation skills.

Strong MS Excel (and other MS tools) skills

What you’ll get

Competitive rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

Our vacation package starts at 4 weeks + the opportunity to buy an extra week.

Exceptional Career Development opportunities.

We’ll support your professional development education

Hybrid working model

Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process including the application process. If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Talent Acquisition Partner who will consult with you to determine an appropriate accommodation.



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