Medical Office Assistant

7 months ago

Surrey, Canada Phoenix Society Full time

Title: Medical OfficeAssistant (MOA)

Location: Phoenix Centre, Surrey

Reportsto: Senior Manager - ClinicalOperations and Services

Compensation: $24.76 - $26.38

Job Summary:

The Medical OfficeAssistant (MOA) at Phoenix Society provides support to clients, physicians,nurses, and other health professionals. Key responsibilities include:performing administrative duties; maintaining communication with clients andstaff; maintaining client and health records; providing intake services; andbuilding positive relationships with clients. The position is a key member ofthe clinical care team and works closely with staff within the health clinic andthroughout the organization, as well as with external stakeholders to ensure anintegrated approach to service delivery.

Responsibilities:

Administration:

Performadministrative duties such as greeting clients, answering phones, bookingappointments, arranging meetings, completing lab requisitions and assisting inthe general organization of the clinic. Receiveand communicate messages for medical staff and clients. Usehealth software and other computer applications to prepare reports, invoices,financial statements, letters, case histories and medical records. Assistclients in completing health intake and history forms. Assistin the coordination and integration of the interdisciplinary team ofphysicians, counsellors, nurses, social workers and pharmacists. Setup and maintain records management systems, including classifying and codingelectronic and paper files. Operatestandard office equipment, including voicemail messaging systems, photocopiers,fax machines and document scanners. Ordersupplies and maintain inventory. Performother duties as required.

ClientServices:

Assistin creating a welcoming, safe, and positive environment for clients and staff. Monitorand manage the general tidiness of the waiting room. Provideintake services to clients by determining their needs or directing them to theappropriate staff. Attendto client behaviors in the waiting room by listening, supporting, validatingand, in the case of disruptive behaviors, employing de-escalation techniques.Contact appropriate staff for assistance if necessary. Buildpositive relationships with individual clients in support of good healthoutcomes. Keepexamination areas clean, orderly, and stocked with supplies. Provideclients with information and contacts for community resources.

Qualifications:

Completionof a Medical Office Assistant certificate program. 1 to 3 years of experience providingfirst point of contact service to a diverse set of clients who may beexperiencing mental health, addictions, poverty, and trauma concerns. Satisfactory completion of a criminal records checkwith vulnerable sector screening is required. Satisfactory completion of Tuberculosis Screeningform is required. Satisfactory completion of Employee ImmunizationRecord form is required. First aid certification with CPR is required.

Skills & Knowledge:

Excellent knowledge of computer literacyto operate a computerized patient care information system and word processing,spreadsheet, Internet and e-mail software. Highlevel of integrity and dependability with a strong sense of urgency andresults-orientation. Strongskills in Windows, Microsoft Word, Excel, and database management systems. Strongproblem solving, analytical, and creative skills with the ability to exercisesound judgement and make decisions based on accurate and timely analyses. Stronginterpersonal skills and ability to communicate effectively in writing andverbally in English. Strongorganizational and time management skills. Abilityto maintain accuracy while doing multiple tasks or working under pressure. Abilityto deal effectively with disruptive behaviors when required. Abilityto work in a trauma-informed practice. Demonstrated commitmentto the social sector with a passion for the organization’s mission is essential.

Competencies:

Approachto Work:

Demonstratesinitiative, flexibility, adaptability, and resourcefulness. Activelyseeks and incorporates feedback to inform continuous self-improvement. Setsgoals, creates, and implements action plans, monitors progress, and evaluatesresults. Adeptlymanages competing tasks and uses time efficiently and effectively.

JobKnowledge & Quality of Work:

High degree of relevant and current job knowledgeand skill. Consistently produces accurate, thorough,high-quality work in a timely manner. Builds and promotes a culture of health and safetyin the workplace. Implements and enforces best practices in healthand safety within the workplace.

Judgement& Decision-Making:

Models independent thinking and creativity. Demonstrates effective problem-solving skills. Makes clear, consistent, transparent and timelydecisions after contemplating various available courses of action. Exercises sound judgment in the best interests ofthe organization.

Communication& Interpersonal Skills:

Expresses themselves clearly and professionallyboth verbally and in writing. Displays high emotional intelligence; uses tact anddiplomacy in dealing with sensitive, complex and confidential situations. Has a manner, style and presence that makes apositive impression. Listens to and considers others’ views.

PersonalLeadership:

Models the organization’s core values of socialjustice, teamwork, social innovation, and strength-based practices. Fosters enthusiasm, energy and commitment. Takes responsibility for personal actions,performance and health. Is reliable and accountable; shows up on time readyto work.

Teamwork& Collaboration:

Effectively works with their colleagues to ensureorganizational success. Champions positive working relationships with staffand external stakeholders. Supports an environment of openness, and championsteamwork and communication across programs. Leverages the expertise and experience of othersfor organizational success.

  • Medical Office Assistant

    4 months ago

    Surrey, Canada Medical Clinics Full time

    Registering patients, answering the phones, multi-tasking, following clinic's protocol and procedures. - Must have Medical Office Assistant Diploma Pay: $16.65-$17.65 per hour **Benefits**: - Dental care - Extended health care Schedule: - 8 hour shift - Evening shift - Holidays - Monday to Friday **Experience**: - Medical Office Assistant: 1 year...

  • Medical Office Assistant

    1 month ago

    Surrey, Canada Pure Cure Medical Clinic Full time

    **Overview** **Duties** - Greet patients and visitors warmly as they arrive at the office. - Manage front desk operations, including answering phones and scheduling appointments. - Maintain accurate patient records using electronic medical records systems such as Epic and Dentrix. - Assist with the completion of patient intake forms and verify insurance...

  • Medical Office Assistant

    3 months ago

    Surrey, Canada Reliance Medical Clinic Full time

    Medical office assistant duties including but not limited to answering phones in a professional manner, scheduling appointments, invoicing, doing vital signs and urine tests on patients, ensuring a clean and tidy work environment during office hours, and assisting physicians with minor procedures. Work Remotely - No **Job Type**: Casual Pay: $22.00 per...

  • Medical Office Assistant

    6 months ago

    Surrey, Canada Green Cross Medical Clinic Full time

    Job Summary: **Responsibilities**: - Greet and check-in patients, ensuring a positive and welcoming experience - Answer phone calls, schedule appointments, and manage patient inquiries - Maintain patient records and update information as necessary - Verify insurance coverage and assist with billing processes - Assist with medical procedures, including...

  • Medical Office Assistant

    2 months ago

    Surrey, Canada TLC medical clinic Full time

    Family doctor's office is looking for a full-time experienced Medical Office Assistant. The office uses Oscar EMR. Tasks include answering phones, booking appointments, greeting and rooming patients, processing referrals to specialists, booking Radiology and lab appointments, processing private payment, cleaning exam room, scanning and filing, inventory...

  • Medical Office Assistant

    3 months ago

    Surrey, Canada VIVACARE Medical Group (Guildford Medical Clinic) Full time

    Viva Care Medical Group owns and operates multiple family practice and walk in clinics located in Burnaby, Delta, Abbotsford, Chilliwack, Port Coquitlam, Surrey Guildford and Central City. Majority of them are located inside Walmart malls or in busy nearby commute intersections. **Responsibilities**: - Reception duties, greeting visitors/patients in person...

  • Medical Office Assistant

    4 months ago

    Surrey, Canada Hilltop Medical Clinic Full time

    Hilltop Medical is the largest physician owned clinic in British Columbia. We have a large team of 25 x family physicians, variety of specialists, as well as our own in-house cardiac testing services. Any new team member will share our goals and values as below, as well as understand our company structure._ - Providing exemplary patient care - Work...

  • Medical Office Assistant

    6 months ago

    Surrey, Canada First Canadian Medical Centre Full time

    Job Overview: A busy family practice and walk in clinic in Guildford Surrey is looking for a part time MOA. MOA certification and experience in a medical office is required but not mandatory. Our office is digital, proficiency with computers, e-faxing and using OSACR EMR. **Duties**: - Greet patients and visitors in a professional and friendly manner -...

  • Medical Office Assistant

    6 months ago

    Surrey, Canada Life Gateway Medical Clinic Full time

    Life gateway medical clinic is a Methadone clinic, We provide a service for addiction and OAT ( Opiate Agonist Therapy) - Schedule and confirm medical appointments using the Electronic Medical Records system ( OSCAR) - Maintain office flow with essential interaction with our patients. - Collecting Methadone clinic fee from patients and ministry - Initiate...

  • Moa / Medical Office Assistance

    2 months ago

    Surrey, Canada Carville Medical Clinic Full time

    We are seeking an experienced and dedicated Medical Office Assistant (MOA) to join our clinic located in the Fleetwood area of Surrey. This is an excellent opportunity to work in a supportive environment with a competitive wage. **Position Details**: Type: Full-time or Part-time Hours: Monday to Friday Location: Surrey, Fleetwood area Qualifications: MOA...

  • Medical Office Assistant/receptionist Part Time

    6 months ago

    Surrey, Canada West Coast Medical Group Full time

    We are a family practice located in South Surrey We are looking for a **Part Time **Medical Office Assistant to join our practice. - **MUST BE AVAILABLE IN DAYTIME HOURS until 530pm AND SATURDAYS**_ Duties specific to this position include greeting and rooming patients, answering phones, managing the flow of medical records and other important confidential...

  • Medical Office Assistant

    1 month ago

    Surrey, Canada Specialist Clinic Full time

    **Medical Office Assistant, Part-Time, Morgan Crossing - South Surrey** We are a busy specialist clinic in South Surrey and we are looking for an MOA to join our team 3-4 days per week. **MOA Position**: - Answering a multi-line phone calls - Creating and maintaining electronic patient files, - Registering patients - Scanning and electronic filing -...

  • Medical Office Assistant

    7 months ago

    Surrey, Canada WELL Health Technologies Corp Full time

    **Position: MEDICAL OFFICE ASSISTANT (MOA) - Full Time** **Location**:Brickyard **Medical Clinic** **Company Overview**: **Position Summary**: We are seeking a Medical Office Assistant (MOA) to perform technical work and specialized testing. The MOA will be responsible for clinical test procedures, specimen procurement, and verification of patient data and...

  • Medical Office Assistant

    6 months ago

    Surrey, Canada Quartz Mind, Body, and Skin Clinic Full time

    Medical Office Assistant Job Description **Position Overview**: This role is for an individual that has a love for aesthetics and is working towards building an aesthetics career. The person in this role will possess high energy, be resourceful and forward thinking, and excellent communication skills. This position requires an individual that has a pulse on...

  • Medical Office Assistant

    2 months ago

    Surrey, Canada Lookout Housing and Health Society Full time

    **Employment Status** Casual **Location** Surrey Health Solutions, Surrey 6 minute walk from Gateway Skytrain Station **Days and Hours of work** - 7 days a week, day, afternoon/evening and overnight shifts, weekdays, weekends and holidays - Shifts are 7.5 hours in length - Days of rest shall be consecutive. Schedule may change with two weeks’ notice -...

  • Medical Office Assistant

    3 months ago

    Surrey, Canada Dr. K. Singh M.D. Full time

    **Overview** **Responsibilities**: - Greet patients warmly and manage front desk operations efficiently. - Schedule appointments and maintain the appointment calendar using electronic medical records systems. - Handle incoming calls and inquiries, directing them to the appropriate personnel. - Process patient information accurately, including insurance...

  • Medical Office Assistant

    2 months ago

    Surrey, Canada Elysian Health Full time

    **Join the Elysian Health Team as a Medical Office Assistant!** **South Surrey, BC | Full-Time & Part-Time Positions Available** Are you looking to be part of a forward-thinking healthcare team that truly cares about its patients and staff? At Elysian Health, we pride ourselves on providing comprehensive public and private healthcare services in a...

  • Medical Administrative Assistant

    6 months ago

    Surrey, Canada Sullivan Medical Clinic Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 to less than 7 months **Tasks**: - Interview patients to obtain case histories - Complete insurance and other claim forms - Determine and establish office procedures and routines - Enter and format electronically based medical reports and correspondence and prepare spreadsheets and...

  • Medical Office Assistant

    2 months ago

    Surrey, Canada iScope Concussion & Pain Clinics Full time

    **Job Title**: Medical Office Assistant **Reporting To**: Clinic Manager **Days of work**: Monday to Friday, 09:00 - 17:00, with evenings and weekends as required. iScope Concussion & Pain Clinics is a specialized treatment and assessment centre offering a range of services and treatments with several locations across Canada. Our clinics use a variety of...

  • Medical Office Assistant

    6 months ago

    Surrey, Canada Elysian Health Full time

    **About the role** Elysian Health is looking for an MOA to join a busy family practice at our Crescent Beach Medical Arts location. **What we’re looking for** To be successful in this role you must be an enthusiastic advocate for high quality patient care. You’re hard working, organized, and have strong written and verbal communication...