Call Center Representative Full Time

6 months ago

Burnaby, Canada The Acquisition Group Full time

Enjoy working in a fast-paced work environment? Are you people-oriented, career-driven, and value excellent CUSTOMER SERVICE and SALES?

Here's a rare opportunity to join one of Canada’s most trusted and diversified brands in the marketing and consultant industry The Acquisition Group is a leading sales and marketing firm that specializes in client acquisitions. The Acquisition Group is a place where you can start fresh and build a fulfilling career.

We are looking for candidates to join our expanding team as call center agents to represent our client TELUS Communications. This position offers full-time hours. We will provide all the knowledge and training on-site; previous sales or call center experience is an asset, not required. The main requirement of the role is a positive attitude and a willingness to learn new things

A successful candidate thrives in a fast-paced environment, they are thoughtful, empathetic, and a highly motivated individual who is passionate about flourishing.

Duties and Responsibilities of the Call Center Sales Agent:

Educating customers about the products and services offered by TELUS Making outbound calls to create awareness in the community regarding services and new promotions Taking inbound calls to solve customer’s inquiries and concerns Listening to and understanding customer needs and answering any questions they may have Providing a great customer experience while keeping customer information confidential Working with a dedicated and passionate team who will assist you and work alongside you to provide a best-in-class customer experience

Qualifications of the Call Center Sales Agent:

Passionate for customer service and sales An empathetic and caring approach Strong work ethic A positive attitude Must be able to work independently and be great at multitasking

Additional Requirements:

Ability to Work Full-Time Ability to pass a Criminal Background check Previous customer service/sales/call center experience preferred, not required 18 years of age and older

Benefits & Our Culture:

The call center team at our company offers an environment where our team member's ideas are not only heard but implemented. We offer a team-based environment; however, our team members are expected to be self-disciplined in managing their own time and work schedule.

Fun, team building environment Travel Opportunities Leadership workshops & development Recognition for top performers Competitive compensation package, including hourly salary plus uncapped commissions and bonuses Advancement to management based on performance, not seniority. $17.40 per hour plus commission.

This is a full-time position, with ample and expected opportunities for growth and advancement. If you are seeking an opportunity to join a charismatic and industry-leading team, and enjoy competitive compensation, recognition, bonuses, and continual promotions, send your resume to apply today.

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